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“Great Experience”

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Pousada Forte da Horta
Ranked #3 of 6 Hotels in Horta
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 14, 2013

A great place to stay. The staff went above and beyond to make sure my stay was the absolute best it could have been. The rooms were very spacious and couldn't have been any cleaner. This was an absolute fantastic experience and if I ever return to Pousada da Horta I will definitely stay at this property again.

Room Tip: My room overlooked the marina. It's fun to see all the boats come and go.
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  • Stayed: May 2013, traveled solo
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Review collected in partnership with this hotel
2  Thank Corbin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded June 18, 2013

Dear Mr. Corbin G,

We truly appreciate your comments on our Pousada. It is with great effort that our team works in order to suite your needs and make make your stay with us memorable.

We hope to be able to welcome you back soon.

Best Regards,

Ricardo Gomes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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95 - 101 of 213 reviews

Reviewed June 12, 2013

I didn't stay here but made reservations for dinner one night after noting the unique location in old fortress. Our group sat outside near the pool enclosed within the fortress walls with a great view of neighbouring Pico. Limpets was on the menu and I was really looking forward to trying them but they turned out extremely garlicky and serving size was very small. Our other menu selections were adeuqate but still relatively pricey. Restaurant service was very slow and indifferent, compared to other restaurants in town and in Sao Miguel, Sao Jorge, Pico and Terceira. Prices were on the expensive side considering food quality and portion sizes. Overall experience: a nice place with a view to have drinks but find somewhere else to eat.

  • Stayed: August 2012, traveled with friends
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1  Thank Sylvia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded June 14, 2013

Dear Guest,

Thank you very much for taking the time to post your suggestions, as it helps us to better our services.
We are truly sorry to have failed in meeting your expectations. We will take the necessary steps to improve the quality of the services.
We hope to be able to welcome you again in a near future.

Best Regards,

Ricardo Gomes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2012

An excellent hotel with friendly and efficient staff. Location is ideal and sea views stunning. Would definitely recommend to any visitor to the island. Close to the marina and local shops and restaurants

  • Stayed: September 2012
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4  Thank ChrisAlanRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

The Pousada was very centrally located with a great view from our room of Pico on Sao Jorge. The rooms was spacious and we were upgraded to a water view room at no extra cost with an amazing terrace to sit and enjoy the gorgeous weather. The staff were professional and friendly and willing in every way to accommodate our requests for information and local restaurant recommendations. Overall an excellent experience. No problem recommending this property to my clients!

Room Tip: Book the Water view room in High Season, you will love the view.
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  • Stayed: September 2012, traveled as a couple
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9  Thank MARK SAMUEL N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

Nice place to stay for a few days to get adjusted to the peaceful life of the Azores. We enjoyed a lovely view of boats, volcano, swimming pool. We even saw the whale boats ( replicas of the Azorean whale boats) being towed by the spotter boat to the next town over. Room was nice and clean, nice porch to sit and read. However, there needs improvement on the food. My fish had no flavor and I was surprised by that as I was in Azorean country and thought it would be excellent. Very helpful staff we even went to a wonderful concert at the local library..

Room Tip: Ask for an upgrade from a standard so you can get a good view of Pico
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  • Stayed: September 2012, traveled as a couple
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6  Thank skigirl50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

This pousada is built is a 16-th century fort and has terrific views of the harbour and Pico island. Rooms with a view have, well, that view, and it is their biggest asset (they are nicely furnished, but small). Service is inconsistent - some receptionists are very helpful, others less. The restaurant seems always full, inexplicably, as it is overpriced and very, very, VERY bad.

  • Stayed: August 2012
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3  Thank Lutetian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2012

I have so much to say about the Pousada da Horta. First - I made a terrible mistake when booking my reservations online with this Pousada. I mistakenly booked the reservation 3 days in advance of my planned arrival. So, as is the policy of the hotel, they charged my credit card as a "no show". When I arrived (I took the ferry boat from Pico - and it was a short, easy walk from the dock to the hotel) the hotel did not have my reservation. Upon checking, we both realized I had made a mistake and they had been wondering what happened to me. This was further complicated by the fact that they had no regular rooms - only suites available. Well, the short story is, they credited my no-show against my 3 night stay - and I paid about 30 Euros a night more for a suite with a beautiful view.

The rooms, lobby, dining room and bar are all well maintained.

The staff is incredibly helpful. For example - I went hiking around the caldeira in the hills above Horta and returned with very muddy hiking shoes. Two maids cleaning rooms on my floor provided me with extra, older towels to clean my shoes. I must admit, this caused a bit of a mess in my room which was cheerfully cleaned up by them. The front desk staff provide the concierge service and will make restaurant reservations and recommendations.

About the hotel restaurant: dinner service is incredibly slow. The food is very good - but be prepared to wait. At first, I thought this was unique to the pousada. But I found restaurant service slow on the island of Faial - compared to other islands in the Azores. The buffet breakfast is better than most with a very wide selection of breakfast foods - including eggs and sausages.

Laundry service is fast and efficient.

Internet service is charged to your room and seemed a bit pricey.

There is free parking for your rental car in a lot adjacent to the hotel and the wharf.

Room Tip: Ask for a room facing the harbor. You will have incredible views of the boats, the bay and of Pico...
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  • Stayed: May 2012, traveled solo
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4  Thank GareThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pousada Forte da Horta

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Horta
Price Range: $79 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
Official Description (provided by the hotel):
The Pousada Forte da Horta is located in the city of Horta on Faial Island, in the Azores. It was built on the edge of the Bay of Horta and classified, in 1947, as a National Monument. It is eight minutes walking from the beach with breathtaking views over the island of Pico and the Marina. During your stay, you can enjoy the outdoor swimming pool and have fun in the games room. For your meals, the Pousada has a restaurant and a bar. All rooms are equipped with an LCD television and free Wi-Fi, and most have a balcony with a sea view. ... more   less 
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Also Known As:
Pousada Forte Da Horta Faial Island

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