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“Hotel just in front to Island of Pico and in the center of city of Horta”
Review of Hotel do Canal

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Hotel do Canal
Ranked #1 of 6 Hotels in Horta
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 27, 2012

A very good hotel. Very nice, with good rooms, good service and in a fantastic location. There is a good breakfast and a good bar and restaurant. You can see the island of Pico from your room. The highest mountain in Portugal is alaways before your eyes. The boats to cross the chanel to Pico are just a few meters in front of the hotel. The best restaurants are also very close (Canto da Doca e Peter Sport Cafe). The staff is very friendly and you can put your car in a very big garage in the hotel. Very quiet and relaxing. You must try it !

Room Tip: You must choose a room with Pico in front.
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  • Stayed: May 2012, traveled as a couple
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1  Thank JLLVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 23, 2012

The choice of hotels on Faial is not exactly huge, but the Hotel do Canal is just about perfect. Modern, but not sterile, the rooms are very tasteful and comfortable, cosy and warm. The bar plays on themes of the island's history as a transatlantic stopover during the days of the flying boats and has a great atmosphere. Having stayed here seven times in as many years, I have always found the staff to be friendly, helpful, efficient and warm-hearted.

The location could hardly be better too. Just across from the embarkation point for boats to Pico and Sao Jorge, you couldn't hope for more convenience if you plan to visit those islands. The centre of town is only a few minutes' walk away, as is the island's biggest supermarket and the medical centre. And of course you get a brilliant view of the marina and Pico across the strait (make sure to ask for a room at the front of the building though).

The restaurant is quite good too, if not the best in town, but one experience I can unreservedly recommend is to celebrate New Year's Eve here. We have done so several times now and it's always been great fun, with an amazingly good buffet (who would have thought these were not mutually exclusive concepts?) and a chance to see the locals enjoy themselves. And it's great value too!

I love staying here and will always happily return.

  • Stayed: January 2012, traveled as a couple
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1  Thank food4thought4food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2011

Good standards from this Hotel. Nice and quiet generally apart from the ferry hooter waking us up at 7.15 am when it departed. Excellent views of Pico island and the harbour.

Breakfast was an excellent buffet each day(5 day stay). Lovely upstairs lounge for relaxing and chatting with a separate sitting area in the upstairs bar with fab views of the harbour.

Small downsides were some of the reception staff needed a bit of work on their people skills and our room was not always replenished each day with the items we had used.

Overall however very comfortable and would certainly stay there again.

Room Tip: Try to get a room looking out over the harbour.
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  • Stayed: October 2011, traveled as a couple
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1  Thank PhilNorthHertsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2011

Lovely hotel located close to the Horta Marina!!buffe' breakfasts with champagne and fair selection to choose from.
We found the Spa( sauna & steam rooms, jacuzzi)temps really low/ cold,when we enquired,we were told it's for Health & Safety reasons??!

  • Stayed: June 2011
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Thank barnybabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

Located overlooking Horta harbour & marina, with a splendid view of the island of Pico, this extremely modern and well-appointed hotel was everything we could have wanted to celebrate a special birthday. The rooms themselves were extremely spacious, clean and tastefully decorated. The hotel benefits from a restaurant which offers a nightly buffet dinner at a reasonable price, including beer or wine; the breakfast was also varied and plentiful, with bubbly for the brave. There is also a pretty good bar menu available until about 10 pm. Although no pool in the hotel itself, you're just a short walk from the beach at Porto Pim, plus there's a jacuzzi / sauna / spa facility at the hotel (didn't try it myself). From the hotel you're close to all the action that Horta has to offer - the ferry to Pico / Sao Jorge, Peter's Sport Café, the whale & dolphin watching tours, the Whaling Museum. Free Internet available in the "Business Centre" but not in the rooms themselves.

My only disappointment was that in spite of our travel agent informing the hotel in advance, no special treat was offered on my husband's big day - no big deal, as we went whale watching which made the day special for us anyway.

Room Tip: Ask for a room overlooking Pico for the best view
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  • Stayed: July 2011, traveled as a couple
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3  Thank de_wandelaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2011

This is a clean and modern hotel, with very friendly staff. The bedrooms are clean and comfortable - ours was looking over a courtyard in the middle of the hotel. In you could get a sea/Pico view bedroom at the front - it would obviously be better, but we were in a party with pre-booked rooms. There was a fridge which was locked - and we could not use, which was frustrating. Also they had recently introduced kettles in the riooms, which was a good idea, but would have been more helpful if they had also left some tea-bags in the room.

The dining room struggled to keep pace with the number of touring groups that it accomodated. Some of the food ran out - and they were slow to replace it - and quite honestly the food was only of "adequate" standard and luke warm. Breakfasts were limited in scope. I am a diabetic - and there seemed nothing to cater specifically for diabetics at breakfast.

Horta is the main port for cross-ocean yachts, which is interesting. Much of the allure of the Azores is the scenery - so don't spend all the time in Horta. We spent one day in the neighbouring island, Pico.

Room Tip: ask for a sea facing room
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  • Stayed: June 2011, traveled as a couple
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Thank oldie076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2011

We enjoyed this hotel and especially the good situation direct on the boulevard of Horta, viewing the harbour.

The first room we got had 2 twin beds, the second had a double bed but was completely smoked/smelly (unfortunatly we had this experience more often on the Azores). At the end we received a nice and fresh room, with view on the harbour and a verry large double bed. To be honest this can happen in eacht hotel (I only think the cleaning lady should roport smoked non-smoking rooms to the reception to avoid dissapointed guests). But the way the concierge arranged new room made us forget this bad experience uppon arrival. Personel was extremely friendly and helpfull during our entire stay.

Rooms are well equiped, a little bit small and dark but it completely fits the expected 4* standard. Breakfast and restaurant are perfect with enough choice and fresh products.

We liked the hotel and would stay again.

  • Stayed: June 2011, traveled as a couple
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Thank jvschaik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel do Canal

Address: Largo Doutor Manuel de Arriaga, Horta, Faial Island 9900-026, Portugal
Location: Portugal > Azores > Faial Island > Horta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Horta
Price Range: $61 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Canal 4*
Number of rooms: 103
Official Description (provided by the hotel):
In Faial Island, Hotel do Canal is located on the ocean front of Horta, with a breathtaking view over the city bay and Pico mountain. In this boutique hotel, the history of Faial Island permeates the interior design with its nautical motifs of sail boats, hydroplanes and the codfish heritage. Hotel do Canal is your port of call in the Atlantic, your home away from home, where you can relax and enjoy yourself with the support of a friendly professional team, whether you are traveling on business or on vacation. ... more   less 
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Also Known As:
Do Canal Horta
Hotel Do Canal Horta, Faial Island

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