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“The best for young families!”

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Martinhal Sagres Beach Resort & Hotel
Ranked #2 of 10 Hotels in Sagres
Certificate of Excellence
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The best for young families!”
Reviewed October 24, 2013

My husband and I had always avoided 'resort' type of holidays, but with two young children, we decided to give it a go, as previous 'independent trips' hadn't been at all relaxing. I had a very long list of criteria to satisfy; we all had our own room i.e. 3 rooms, self catering facilities but with all of the advantages of a hotel (maid service, restaurants etc. etc.), 2 hour flight (limit with small children), beach and pools to name just a few. This resort met them all. It was the best family holiday that we'd had to that point. Absolutely everything had been thought of - in our 3 bed house, they had dimmer switches over the cot, tupperware in the kitchen to take food to the beach...little things that make time away from home with small children that bit easier. The service was good and the food was excellent. We'd booked a partial sea view house but 'partial' was a little generous as you could barely see the sea...but it was great to be able to relax in the evenings once the little ones had gone to bed. Whist our holiday (flight and house) was good value....the cost of food when you're there was steep as was the mini market on site, but to a point this is to be expected I suppose. I would definitely use the supermarket in Sagres to stock up if we were to go again. I have recommended this to friends, who have since been and they have also had a great time. I wouldn't recommend to a couple mind you...definitely targets those with young children.

  • Stayed May 2013, traveled with family
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Helpful?
3 Thank JPPerspective
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah T, Guest Relations Manager at Martinhal Sagres Beach Resort & Hotel, responded to this review, October 26, 2013
Thank you for taking the time to post your lovely review and many praises.

It is great to know that you and your family had a wonderful stay with us. We take our clients expectations very seriously, especially when travelling with children who enjoy a large choice of activities and their parents who look forward to simply relaxing.

Many thanks for kindly recommending us to your friends – we are sure they will be thanking you too!

We will look forward to your return!
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London, United Kingdom
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 23, 2013

The Hotel room with FULL ocean view is spectacular. The view is great. There are staggered rooms each with a private balcony, furnished with quality outdoor chairs and table. The service upon arrival was fantastic. the drive was easy using a GPS/SatNav from Faro airport.Road tolls apply so make sure you have that covered under your car rental agreement.

The resort is geared... in my opinion, to Families only. As a guest without kids you may be challenged. The breakfast is always perfect. Best to include this with your hotel deal.Lots to choose from and the latte's are perfect every time!

Rooms, cleanly and made up as a 5* should be. Resort restaurants ..... something to be desired. i was expecting the best of local foods. over cooked an under cooked over priced for what you get but expected in a 5* resort. Some better places in Sagres for dinner. There are a few beach hut restaurants on the beach itself on Martinhal beach. much cheaper than resort food and just 1km down the road in Sagres is a fully stocked grocery store with everything you can think of.

The mini grocery store in the resort is great for back up with quality foodie stuff.

The beach is so nice. There are beach rentals, (windsurf, paddle boards, etc) all which can be booked to your room. The winds can be quiet strong but the pools can be an option if sand is blowing. There is friendly and helpful staff everywhere.

Super kid friendly, makes an easy stay for mom and dad. There is always something planned for rain days too. They cater to families well. we found this on baby-friendly boltholes and used tripadvisor for ratings.

i didn't know what to expect. it's better than i expected but not a 5* resort as the food is far from 5* i'd rate the lunch and dinner food as 3* with 5* prices. Breakfast is perfect!

recommend hotel ocean front with FULL view only 135-138. There are no better views and feels very private to the rest of the resort. The lower units are single rooms which can have a cot included. we booked direct with the hotel as the website was a bit ambiguous, which in the end.. you can book an ocean view with a baby. Just call and they will be glad to help.

Room Tip: recommend hotel ocean front with FULL view only 135-138.
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  • Stayed October 2013, traveled with family
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Helpful?
1 Thank Sidetracked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah T, Guest Relations Manager at Martinhal Sagres Beach Resort & Hotel, responded to this review, October 25, 2013
Thank you very much for letting us know how much you have enjoyed your stay at Martinhal. Your appreciation is the best motivation for the Martinhal Team to continually surpass our clients expectations.

We regret to know that not all your expectations towards the quality of food in our restaurants were met and we do apologise for any inconveniences experienced. At Martinhal we are continuously looking at ways to improve, therefore all your comments are highly valued and have been presented to our Senior Management. Nevertheless we wish to inform you that according to our most recent surveys our clients satisfaction on our restaurants has increased considerably in the last two weeks.

All of us at Martinhal look forward to your return so that you may experience our positive progress and enjoy a truly perfect stay with plenty of pampering!
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Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 18, 2013

This was our first holiday abroad with our two twin boys who are 15 months old. We booked directly with the hotel and they arranged transport from the airport which takes around 80 minutes. The taxi driver was extremely friendly and even had wifi and cartoons for the boys in the taxi which was a mercedes people carrier type thing with two baby seats so the boys could nap on the way there. The staff were incredibly helpful from the moment we arrived, checking us in quickly so we could get to our room. We rented two interconnecting beach rooms on ground floor level. They were exactly what we needed for our stay. They benefit from iPod docks and nespresso machines, bathrobes and flip flops, a huge bathroom with bath, walk n shower etc with luxury voya toiletries which are always restocked . Thee is a tv with various English channels, a large dressing table, mini bar and safe .The rooms themselves are very spacious and look directly out onto the sea. The boys had been given a cot each with an extra mattress added so they wee not uncomfortable! We also were provided with door protectors, in fact the hotel offers change mats, bath seats etc all complimentary. Rooms are cleaned daily and there is a turn down service at night. The housecleaning team knew when our boys napped in the day and would clean the room in between and the turn down service did not try knocking on there door in the evening as they knew they would be asleep.
As it was my husbands birthday when we stayed the hotel gave us two bottles of champagne on arrival and a lovely chocolate cake on his actual birthday which was a really lovely gesture.
We found the breakfast in the morning plentiful and the boys loved the amount of choice!
We tended to use the beach pool and the pool near the village square the most. All four pool areas have a childrens pool as well and the always seemed the be an abundance of toys and inflatables to use. There are also a few play areas , our boys loved the swings! As we travelled in October it did not seem busy or over run and the weather was beautiful and not windy at all.
We ate most days in the m bar and as dunas, the service in both was efficient, and the boys food always bought out first as they knew they were hungry.
The convenience store was a little pricey, so if bringing toddlers make sure you pack enough wipes and nappies, also items like Ella's kitchen and organix bars etc were nearly six euros a pack , which is a lot but I guess they are imported goods, so will attract a premium!
The beach is amazing, great for kids as lovely and sandy but the water slightly too cold for me, and is easily accessible from the hotel.
I went to the spa for several treatments which were lovely. There is a jacuzzi, steam room and sauna which you can use any time, even if you are not having a treatment. I found this great as I could pop up,in the day when the boys were napping and my husband was looking after them and just enjoy some quiet time reading my book in the relaxation area. There is also complimentary green tea and mineral water there, along with robes and towels etc.
the gym is small but has everything you could need, and was never busy. It's open until 8pm.
As our boys go to bed early we used room service or the take away facility from the Italian. Both were great and we enjoyed a meal out on our veranda every night.
We will definetly be back next year as this hotel really does to out its way to cater for children whilst still maintaining a five star feel. Thank you to all staff at the hotel for making our stay great!

  • Stayed October 2013, traveled with family
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Helpful?
4 Thank Emmybuckley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah T, Guest Relations Manager at Martinhal Sagres Beach Resort & Hotel, responded to this review, October 25, 2013
On behalf of the all of us at Martinhal many thanks for your fantastic review!
It’s heart-warming to know all our efforts are recognised and that we are on the right path to continuously surpass our client’s expectations. It is indeed a great pleasure and very gratifying to know how much you and your family loved your stay and enjoyed some of the secrets of this beautiful part of the Western Algarve!
We all look forward to your return and provide you and your family with many more perfect holiday experiences!
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Pulborough, United Kingdom
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 17, 2013

This is my third visit to the Martinhal Beach resort. My friend and I stayed in a Bay house, the same as last year. Last year was wonderful, unfortunately we were a little disappointed this year and so would rate the resort as 4*. Our villa, compared with last year, looked a little tired with stains on the furniture, chipped paintwork, cobwebs in corners, chipped worktops, need I go on? There were nasty smells eminating from the drains in the bathrooms and a decomposing rodent type smell in one of the bedrooms. The beds are very comfortable but, oh dear, the pillows!! Plastic covered feather pillows that were very over inflated and made the back of one's hair and neck so hot and sticky they were unbearable, and not all of them smelled very nice I have to say. The lighting in the main upstairs room is so bad that it was almost impossible to see to read in the evening, despite having ALL the lights on, the bulbs must have been really low wattage. Ants also seemed to be a problem this year.

The grounds are a feature of the resort but we saw fewer gardeners around this year. In fairness they must be working doubly hard as it all still looked very pretty.

There are lots of manuals in the villas advising how to use the various appliances but we couldn't find anything telling us about the resort itself or what was available on site. We didn't use the restaurants at all this year, preferring to cook our own food, as previous experiences and other comments from guests were not particularly encouraging. What we would have liked was some form of live musical entertainment in the bar area for adults only to enjoy, with no admittance to children. I am a mother and a grandmother, I like children, but surely there is somewhere where adults can enjoy a couple of hours without children being included?

I would like to give a gold star to David Aresta in reception. An extremely agreeable and polite young man who was very nice and helpful. (No, I am not a relation!)

I am not sure if we will return next year. After paying so much for the villa and then the air fare on top, and spending money, this was a holiday that was looked forward to immensely but didn't live up to our expectations. Nowhere near as good as last year, what a shame Martinhal.

  • Stayed October 2013, traveled with friends
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Helpful?
1 Thank IrisDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah T, Guest Relations Manager at Martinhal Sagres Beach Resort & Hotel, responded to this review, October 21, 2013
Thank you for sharing your impressions on your recent stay with us. We regret to know that not all your expectations towards your Bay House were met and we apologise for any inconveniences experienced.

Kindly note that your comments have been registered and presented to our Housekeeping and Maintenance Departments and will be addressed accordingly. We assure you that your experience has no resemblance with our usual standards for which we are renowned.

We have had a very high occupancy on our resort since April this year and so we are sorry to hear your house was not up to standard you expected. During the low season we have an opportunity to carry out all the Maintenance and Housekeeping work required throughout the resort.

We regret not knowing of your impressions on the bed pillows during your stay as our Housekeeping Team would have gladly changed the pillows if requested. Kindly note that in our beds have 2 different types of pillows: feathers and hallo-fill / ball-fill so they can be easily exchanged.

Further to your comments regarding the ants, we apologize once again for the inconveniences experienced. As Martinhal is surrounded by a Natural Park we are prone to these type of unwanted visits by insects. Given our environmental restrictions and safety concerns of our youngest clients, we are limited in the choice of products that we can apply to control it, nevertheless our Housekeeping Team are on hand to resolve these problems once reported to either reception or Guest Services.

In relation to your comments on the blocked drains we are sorry for not knowing earlier that your villa had this problem as our Maintenance Team would have gladly repaired this immediately.

Kindly note that our Guest Service and Front Office Teams are always available to assist our clients with any queries or questions during the stay and also encourage any feedback.
On this note please allow us to inform that one of the objectives of the Guest Services Department is to contact all clients during the stay. Our first approach is done by telephoning all our clients within the first 24h of arrival and if, for some reason we fail to reach our clients, a card is delivered in the accommodation with a welcome message (introducing the Guest Services Team, how to reach us and informing that we are available for any assistance through the stay). Also as you might understand, there is a fine line between presenting our services and being understood as over-imposing.

Thank you for your recognition of David Aresta in our reception, we will pass on to him your appreciation of his service.

We all hope that the good memories of your stay surpass the less positive ones. We will look forward to your return to Martinhal where you will experience our positive progress.
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Brighton, United Kingdom
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 17, 2013

This was our second holiday at the Martinhal and it lived up to our very happy memories of our first. I had been concerned seeing the somewhat negative reviews but happily can report that this may have been down to ridiculously fastidious clientele with unrealistic expectations - glad I didn't come into contact with any of their kind during our time!

We used all the facilities in the resort, including the new beach club, spa, restaurants, crèche, water-sports, evening entertainment for kids, yoga and Pilates on the beach and fitness classes. The service was impeccable, friendly and incredibly helpful regardless of whichever staff member you came into contact with from reception, to restaurants, housekeeping and maintenance to leisure and beach staff. As other reviewers have said, they really have thought of everything with regards making this an amazing family holiday - from childcare in the restaurants so you can have a relatively uninterrupted meal, playgrounds and pools complete with a range of toys, and the amazing poolside cocktails, spa and activity programme which sits very comfortably alongside quality childcare and makes it feel like you are (almost and temporarily) on one of those pre-baby holidays!

We surf so had a car and would really recommend that any visitors do so as the beaches in the surrounding area are vast, beautiful and wonderfully uncrowded (Amado, Figueira and Arrifana were huge favourites). Don't stick purely to the resort and spend your money in the surrounding area which is highly dependent on tourism especially given the current dire state of the economy in Portugal.

We stayed in an ocean house with a beautiful sea view and have wide balconies on which to sunbathe and watch the (clear shooting-starred) night skies. I did not think the quality of the house, whilst still excellent, felt as high spec as the year before and perhaps some refurbishments were needed, but all in all an amazing family holiday at a fantastic resort. Delighted that we recommended the resort to friends who went later in the month and are returning next year - and whilst I never thought I'd become a return visitor for a third time, it will take some serious competition to win me over!

  • Stayed September 2013, traveled with family
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Helpful?
2 Thank Douglebatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah T, Guest Relations Manager at Martinhal Sagres Beach Resort & Hotel, responded to this review, October 21, 2013
It gives us great pleasure to know how much you enjoyed your stay with us.

We do appreciate very highly your loyalty, thank you for making us your first choice for 2 consecutive years and for your many kind compliments. We are very glad to know how much you enjoyed the luxury and comfort of our Ocean Houses as well as all our superb facilities, programs and activities for all ages.

We all look forward to your return and provide you and your family with many more perfect holiday experiences!
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Warwick, United Kingdom
1 review
Reviewed October 13, 2013

Very nice hotel with all the the facilities you could ask for for a family with children. So good we have booked for a longer stay again this year. Only downside is there are a few areas where there are only easy access by steps which isn't great with a buggy, but that's mainly a feature of the location on a slope by the sea.

Stayed November 2012, traveled with family
Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah T, Guest Relations Manager at Martinhal Sagres Beach Resort & Hotel, responded to this review, October 15, 2013
It is a pleasure and very gratifying to know that our clients feel exactly as you do!
Many thanks for taking the time to post your warm words. We will look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 8, 2013

This was our first time overseas with our toddler and to the Martinhal. From arriving to reception the service was outstanding and very friendly, one evening our little girl was being a handful but the staff at the resturant entertained her whilst we ate our delicious mean ... we were extremly grateful for this. We never ventured outside the resort as everything was on site to keep our little one entertained ... the ammenties were very good with 3 pools, beach, sandpit and play area plus kids club (which we will use next time) The weather was glorious and the accommodation faultless. We are going back next year and can't wait. Full marks to Martinal and the staff .. you are wonderful.

Room Tip: We chose a basic apartment over villas, houses to fit our budget but the quality certainly wasn'...
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  • Stayed June 2013, traveled with family
    • Value
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Helpful?
1 Thank 74SUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah T, Guest Relations Manager at Martinhal Sagres Beach Resort & Hotel, responded to this review, October 11, 2013
We too, we can’t wait to welcome you back for more spectacular and memorable holidays at Martinhal Beach Resort & Hotel!
It is a pleasure and very gratifying to know that all our clients feel exactly as you do! Many thanks for taking the time to post your warm, rewarding and encouraging words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Martinhal Sagres Beach Resort & Hotel

Property: Martinhal Sagres Beach Resort & Hotel
Address: Urbanizacao Quinta do Martinhal | Apartado 54, Sagres 8650-908, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Sagres
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Sagres
#2 Family Hotel in Sagres
#2 Luxury Hotel in Sagres
#3 Romantic Hotel in Sagres
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Martinhal Sagres Beach Resort & Hotel 5*
Number of rooms: 170
Official Description (provided by the hotel):
Martinhal Beach Resort & Hotel is the finest luxury family resort in Europe. Positioned within a protected natural park near the historic fishing port of Sagres, on Portugal’s unspoiled western Algarve coast, Martinhal is where luxury meets Nature. Martinhal welcomes families and couples, and the greeting is warm, open and generous. Guests feel at home. And it’s memorable. This is where life-long friendships will blossom, and where lasting impressions will be made. Stylish, contemporary architecture complements the organic personality of the resort, which has been shaped to blend effortlessly into the indigenous landscape. This is function and form at its best. This is sustainability. And Martinhal is more. For conferences, weddings and celebrations, Europe’s finest luxury resort sets the scene. ... more   less 
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Also Known As:
Martinhal Beach Hotel Sagres
Martinhal Beach Resort And Hotel

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