Definitely not a 5* star hotel. Stayed there for a week in May.I travel a lot and visited many hotels but this hotel was one of the worst. We booked two rooms for 4 people.Have to say hotel and rooms needs an update. Windows were dirty and dusty, shelves broken,10 year old fridge, mattresses with stains. One of the blankets was ripped and looked worn out.We asked to changed it twice all they did just made the bed with same blanket. One day we stayed at the pool had few coctails from the bar, went back to ask for more ice which we were refused. They wanted to charge us 3 eur for a cup of ice. The fridge in the room was locked but couldnt get the key until the next morning because there was no maintenance at night time in 5* hotel. We had breakfast included. The area was too small and food was same every day, no changes, exept some different cold and hard as rock crossants, few times got a dirty plate and cutlery. Also parking was bit further from hotel. Swimming pool closes at 7 and a tiny spa area at 6.Casino rooms old and needs investment. And attitude of some staff just unacceptable.There was also no evening entertainment as promised. I would not recommend this hotel. Wouldnt call it 5* hotel, max 3*. Needs an updates and investment. Only good thing was location - close to the beautiful beach. Would never stay there again.
The best thing about my stay was…
close to beach rasa, LithuaniaGroup of Young Friends/Couples
- Official Description (provided by the hotel):
- Situated in Praia da Rocha, close to many tourist facilities - golf, marinas, water parks and evening entertainment - the Hotel Algarve Casino combines comfort and refinement, entertainment and relaxation, leisure and business in a unique way. With an enticing view of the beach and the sea, the five-star hotel provides unforgettable holidays for the whole family, with the guarantee of excellent service, comfort and quality. The Casino, next to the hotel, complements what the Hotel Algarve Casino has to offer, inviting to moments of pure fun with evening entertainment, fantastic shows, musical evenings, restaurants, bars and modern games rooms. ... more less
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- Also Known As:
- Algarve Casino Hotel
- Hotel Algarve Casino Portimao, Portugal