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“Shame about Slow golf ( and I mean very slow golf )”

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Penina Hotel & Golf Resort
Ranked #9 of 76 Hotels in Portimao
Reviewed June 24, 2013

This is a great hotel , we have been there 3 or 4 times now , quiet location , facilities great , jus a couple of things, golf round should never and I mean never take well over 5 hours . This happened every day so we ended up walking off a couple of times . This needs attention otherwise they will lose a lot of clients

Only other negative was the bar area , need seriously updating , I understand clientele are not all youngsters but it is like an old people's home so does nothing for atmosphere pre and post dinner.

Please it's 2013 not 1971

Otherwise it's a great hotel , good value and great service and staff . Not sure we will return as snail like golf is really irritating

  • Stayed: June 2013, traveled as a couple
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Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMPenina, Guest Relations Manager at Penina Hotel & Golf Resort, responded to this reviewResponded June 25, 2013

Dear Guest,

We read your review and it is a pleasure to learn that you consider our hotel is great, good value and with great service and staff.

Your feedback is most valuable to us, especially because you have been 3 or 4 times, and this positive impression on our facilities and services is based on your repeated experiences.

With regards to golf it is important to keep the right pace, and our golf Marshals are attentive in order to avoid the type of situation you have described.

We sincerely hope that you will decide to return, and we recommend contacting us in advance in order to book your tee times according to your preference: guest.penina@lemeridien.com.

Kind regards
Guest Relations

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482 - 488 of 794 reviews

Reviewed June 19, 2013

We stayed here again in April 2013. For those who like that feeling this hotel definitely has that home from home touch. The service in the hotel is certainly first class. The restaurant staff are
first rate in all restaurants. The quality of the food was top class, and we really enjoyed the
atmosphere and attention to our requirements in Le Grill restaurant.
It is a wonderful peaceful location and if you are a couple or a group playing golf this hotel can't be beaten. The course itself is a pleasure to play and we thought in good condition. Not for us the giant Turkish all inclusives, we hope we will be able to return many more times.

Room Tip: The pool and course facing rooms are worth the extra- because if you do not pay the supplement and...
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  • Stayed: April 2013, traveled as a couple
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Thank suffolktraveller27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMPenina, Guest Relations Manager at Penina Hotel & Golf Resort, responded to this reviewResponded June 26, 2013

Dear guest,

We cannot find the words to express our gratitude for your kind comments about the services and facilities at Le Méridien Penina. We have shared your review with our teams, who will certainly appreciate the high praise on their professional and helpful attitude.

We sincerely hope that you will return many more times, and remain at your disposal in order to ensure that we keep meeting and exceeding your expectations.

Thanking you once again,
Kind regards

Guest Relations

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Reviewed June 11, 2013

I have just returned from a week at the Penina hotel with my daughter, son-in-law and their three children aged 6,4, and 18months. We had the best time ever. It is a hotel I know well having first visited in the late 1960's and have been back many times over the last thirty years. This is the first time that I have taken my family and we had the most memorable week. The staff are simply the best and nothing is too much trouble and they all are always smiling, such joy !! The children had the best time and were always safe and well looked after. The hotel has something for everybody from the beautiful beach, gardens, the heavenly pool and of course for the golfers the fabulous course. Thank you Penina for a truly heavenly week and we are already looking forward to next year.

Room Tip: The pool view rooms are fabulous but of course more expensive. The mountain view rooms are just as c...
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  • Stayed: June 2013, traveled with family
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Thank skehanagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMPenina, Guest Relations Manager at Penina Hotel & Golf Resort, responded to this reviewResponded June 14, 2013

Dear Guest,

We would like to thank you for sharing on tripadvisor the most enjoyable holiday that you and your family have experienced at LM Penina.

It is great to learn that our variety of facilities have met your family`s expectations and there was something for everyone.

The children had a good time, and we understand how important it is to keep the kids happy. If they are busy and having fun, the parents are able to relax and enjoy. We are most happy to learn that our staff was friendly and that the children were safe and well looked after at our Penguin Club.

Actually, we have taken this opportunity to forward your kind observations about the staff to our colleagues.

We look forward to greeting you and your family back to LM Penina,

Kind regards
Guest Relations

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Reviewed June 3, 2013

Just returned from staying at Le Meridien Penina with my wife. First holiday together without the kids. Booked a 4 night stay with unlimited golf, what can I say from the moment we arrived we received nothing but 5-star service. Will be returning as soon as we can

  • Stayed: May 2013, traveled as a couple
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Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMPenina, Guest Relations Manager at Penina Hotel & Golf Resort, responded to this reviewResponded June 5, 2013

Dear Guest,

We are very happy to learn how much you and your wife have enjoyed your stay with us and that you were pleased with the quality of our service.

We thank you for your nice comments on the fact that you have received 5-star service consistently. Those observations keep us all motivated to meet and exceed our guest’s expectations.

We are thankful for your positive feedback and we look forward to welcoming you back in the future,

Kind regards
Guest Relations

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Reviewed May 29, 2013

We, a party of 8, stayed at Le Meridien Penina in late April. The rooms were comfortable, clean and offered what we needed, despite not being large. Breakfast was excellent - everything you could ask for - ranging from continental to cooked breakfast, including an egg and pancake station. The lunch options in the 19th are good, on paper look pricey, but really were of good quality, plentiful and value for money. All the staff were friendly and welcoming.

Golf bags and shoes were stored in the golf locker room - equipment cleaned daily and stored securely. The hotel appears to be targeted at the 50+ age group, but don't let this put you offer unless you want to party in the hotel. We had a great night out in Portimao! The hotel staff directed us to the 'happening' places.

Overall, we had a great time and we will return in the future.

Stayed: April 2013, traveled with family
Thank n1spm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMPenina, Guest Relations Manager at Penina Hotel & Golf Resort, responded to this reviewResponded May 30, 2013

Dear Guest,

Thank you so much for having shared on tripadvisor your positive golfing experience at our Resort.

Your comments are most valuable to us since they give us an overall view of what is important for golfers, and it is great to realize that our facilities and services have meet your expectations.

Our team looks forward to greeting you back soon.

Kind regards
Guest Relations

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Reviewed May 13, 2013

It is the second year that we visit Penina for gastronomic events and stay overnight.
The reasons why we return is : the sympathic staff and friendly service, the beddings are to dy for, the sparkling wine by breakfast.
As information it is worthwhile to mention that the hotel got 2012 's World Travel Awards as Portugal Leading Resort and Portugal Leading Golf Resort.
To try before also breakfast is LM Eye Opener created by chef J.-G. Vongerichten.
If there are several negative points mentioned by other visitors, they are to neglect. For extras, the price to pay is known before and every one is free to go in town for buying drinks and snacks and if the sparkling wine was not sparkling enough last time , maybe we got up too late.

  • Stayed: May 2013, traveled as a couple
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Thank FrancineMessines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMPenina, Guest Relations Manager at Penina Hotel & Golf Resort, responded to this reviewResponded May 16, 2013

Dear Guest,

We read your review with great satisfaction, and we took this excellent opportunity to motivate our teams, sharing your lovely observations about the fact that the friendly service is one of the reasons you have returned to Penina.

The gastronomic events have been a success and we are planning another full schedule for this year. Next Wine & Food Pairing dinner will take place in June, and we will soon have more information available.

We trust we will have the pleasure of greeting you back soon to enjoy another relaxing stay, and gastronomic experience.

Kind regards
Guest Relations

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Reviewed May 12, 2013

This was my first ever trip to Portugal. I went with a group of 23 for a 4 day golfing break. Whilst the hotel itself was clean, tidy, staff very friendly and the breakfast was well catered for. The golf course was great with regular drinks being made available by the cold drinks cart, but then comes the big downside, that lets everything else down. The cost of the extras. I hate to be ripped off and when are hotels going to realise that just because they have a 4 or 5 star rating doesn't mean they can rip people off. A bottle of small water costing €2.50-60. A tin of small beer on the course €3 and a beer at €4.80. On the food side for lunch a beef burger at €13.95 with a few chips is just an example of these ridiculous prices. Out of principle many of us would not pay these prices so we got taxis into town. I am a great believer in lower prices provide a bigger turnover producing good profits.

Room Tip: Ask for a balcony room
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  • Stayed: May 2013, traveled with friends
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1  Thank DaveG11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMPenina, Guest Relations Manager at Penina Hotel & Golf Resort, responded to this reviewResponded May 14, 2013

Dear Guest,

It was a great pleasure to read that you have chosen our Resort for your first trip to Portugal. We hope you have enjoyed our country, and that you will soon plan another golfing trip to LM Penina.

With regards to the hotel, golf, services and attentiveness of staff we have meet your expectations.

We have also read your opinion about the prices and pricing policies. Our prices are in line with the country and level of service, since we have demanding standards and many legal requirements to comply with, such the HACCP norms.

The lunch options at Sir Henry Cotton`s Club are large portions, served with garnish, French fries and salad, with prices starting at 12,50€. However, sandwiches and snacks are also available. We would like to mention that if you wish to contact us in advance, we may prepare a suggestion according to your requirements and budget: guest.penina@lemeridien.com

We sincerely hope that you and your golfing group will decide to return and it will be a pleasure to greet you back.

Kind regards
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Penina Hotel & Golf Resort

Address: Penina | PO Box 146, Portimao 8500-336, Portugal (Formerly Penina Golf Resort)
Location: Portugal > Algarve > Faro District > Portimao
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Portimao
#8 On the Beach Hotel in Portimao
#9 Luxury Hotel in Portimao
Price Range: $118 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Penina Hotel & Golf Resort 5*
Number of rooms: 188
Official Description (provided by the hotel):
Set within a magnificent 360 acre estate of never ending gardens, unforgettable sounds and aromas of nature, the resort features 188 rooms and suites. Discover the renowned local beaches, enjoy complimentary transportation to the hotels beach concessionary with beach bar and a selection of water sports or simply relax by the Olympic size swimming pool. Other leisure options include 6 tennis courts, a football pitch, fitness room, running trail, sauna and beauty treatments, children’s club, 18-hole Sir Henry Cotton Championship Golf Course, 9-hole Academy course and 9-hole Resort course. A selection of 5 restaurants caters for all tastes and occasions. ... more   less 
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Also Known As:
Le Meridien Penina Golf And Resort
Le Meridien Penina Golf Hotel
Le Meridien Penina Hotel
Le Meridien Penina Resort
Le Meridien Portimao
Portimão Le Meridien
Penina Hotel & Golf Resort Portimao, Algarve, Portugal

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