we had an excellent experience with this company. Like all families we have a limited budget, and think carefully before spending money on all the extras on holidays. Our youngest daughter, however, is fascinated with dolphins, and therefore i decided to book a boat trip, just for the 2 of us. When we turned up for our trip the boat had already departed, due to an error in the advised time by the agent we booked it with. We were very disappointed, as every day of a vacation is precious, and we had given up a whole afternoon for this trip. The owner of the company was extremely quick to resolve the situation, by apologising and offering us our money back, with a free trip the following morning. When we arrived for our trip the next morning, he very kindly invited all of our family (my 2 other daughters were thrilled), to join the boat trip for free.
We were genuinely impressed, by this unnecessary gesture.
The boat trip is worth it, even for the thrill of a ride in a speed boat. I'd advise anyone to wrap up warm, as even in July, it was cold on the boat. The kids loved it. Thankfully we got to see the dolphins too. It is very special to see them up so close, gracefully diving in and out of the water.
If you plan to do this trip, I would definitely recommend seafari dolphin trips.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.