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“Great Customer Service”
Review of Stay Hotel

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Stay Hotel
Ranked #9 of 28 Hotels in Faro
Thetford, United Kingdom
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Customer Service”
Reviewed April 7, 2014 via mobile

I just arrived at home from a two night stay at Hotel Santa Maria and only have wonderful things to stay. The rooms were clean and worked perfect for our girls weekend. The hotel staff were super friendly and provided excellent customer service. They arranged a boat tour of the Algarve along with transportation to and from the boat. As well as restaurant recommendations and even re-printed a friends Ryanair ticket for us. The free breakfast consisted of cheeses, juices, assorted breads, fruits, yogurt, cereal, and many other breakfast items. Highly recommend!!

Stayed April 2014, traveled with friends
Helpful?
1 Thank English_Arnold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Level 5 Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 26, 2014

The Santa Maria is a modern hotel with a fresh, clean interior & lift to all floors. Rooms have white walls & red flooring & are attractive & comfortable. The room safe was useful for safely storing passports & cash. The en suite was clean & had hair dryer & the usual toiletries. Its shower cubicle was a little small, but this would only be an issue if someone was very big. Staff were helpful & pleasant & the buffet breakfast was plentiful & varied. The location is great, being around the corner from the main pedestrian streets, a few minute walk from the old town & having the Theatre of Lethes at the top of the street. For comfort, cleanness & convenience at a relatively low cost this hotel is perfect.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 5Reddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 26, 2014

We stayed at the Hotel Santa Maria based on two reasons, reviews on the internet and the price. We have found it a great location to stay in Faro, the staff have been very helpful, room and public areas immaculate, breakfast more than adequate. We have a 5.30 start one morning but the night porter produced coffee and rolls to see us on our way. Nothing seemed to be any trouble. We will book here next time we visit Faro.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank StephenRand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level 5 Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 9, 2014 via mobile

Spent 3 nights here and enjoyed it. It's located just on the edge of the pedestrianised zone. Had 3 good nights sleep. Breakfast was buffet with bacon, scrambled eggs etc with cereals, cold meats, cheeses and fruit, yoghurts and unlimited coffee and tea. WiFi was free and the people here were really friendly.

Stayed February 2014, traveled as a couple
Helpful?
3 Thank Oscarik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level 5 Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 20, 2013

Great location, great service. WiFi free and works very well. It could do with having further English language TV channels but otherwise great! Good breakfast. Price increases along the year but that is to be expected given the location and seasonal demands.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank expatEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almaty
Level 5 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 18, 2013

I liked my stay there. Location is very good and convenient, close to all attractions. It is very clean and conditions are even better than in some more expensive hotels. They serve tasty breakfasts with good diversity of morning dishes.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Zhamilya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billinge, Lancashire
Level 6 Contributor
709 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed October 24, 2013

A very good hotel with very pleasant staff.



We had a basic twin room which had everything we wanted bathroom was small but good with good workmanship, even supplied toiletries.

Rooms made up each day and towel changed if desired. Aircon is very good. Beds are firm which is what you would expect really.



Hotel has a rooftop solarium for sun bathing with good views of the old town and marina and the airport planes fly close by for any enthusiasts.

Hotel has a bar as part of the reception area and reasonably priced Café’ also a restaurant for evening meal and used for breakfast in a morning.



Breakfast is mostly everything, one can name, all types of bread, buns, Croissant, different cheeses and wafer meats, different preserves, about 5 types of cereals. fruit cocktail all individual fruit and fresh fruit.

All types of tea, coffee, six different juices. Hot selection, beans tomato, wafer thin bacon sliced sausage, scrambled egg & mushroom.

Room Tip: We stayed on the 4th floor
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LairdandLady4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stay Hotel

Property: Stay Hotel
Address: Rua de Portugal 17, Faro 8000-281, Portugal (Formerly Hotel Santa Maria Faro)
Location: Portugal > Algarve > Faro District > Faro
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 28 Hotels in Faro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Stay Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Located 20 meters from Rua Santo Antonio and 200 meters from the Faro Marina and the Jardim Manuel Bivar, the STAY HOTEL Faro has a terrace, a bar and free Wi-Fi throughout the premises. The rooms of STAY HOTEL Faro have simple furniture, tile floors, and other typical regional elements to make you feel welcome. Some rooms have a bathtub in the bathroom. The STAY HOTEL Faro offers you a buffet breakfast with a wide range of sweet and savoury dishes. The STAY HOTEL has facilities including a tourism desk and a ticket service at your disposal to help make your stay special and unique. Our dedicated staff will provide you with any information you need. The historic city centre and cathedral are a pleasant 5-minute walk from the STAY HOTEL. ... more   less 
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Also Known As:
Stay Hotel Faro, Portugal - Algarve

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