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“Absolute great value, great facilities, amazing views - want to come back”
Review of Hotel Baia Cristal

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Hotel Baia Cristal
Ranked #8 of 19 Hotels in Carvoeiro
London
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Absolute great value, great facilities, amazing views - want to come back”
Reviewed April 16, 2013

I went for a city break with my girlfriend and we were both blown away by th is hotel. I wasnt expecting much given that the price was so reasonable but was pleasantly surprised when i checked in.

the room was massive, with a separate lounge type area, big bathrooms and bath tub, plus a decent sized balcony for beers in the sun. The leasure facilities were also amazing, with a great indoor pool, jacuzzi and a big outdoor pool as well with great views to the sea below. The staff were helpful although we didnt have any meals there apart from breakfast one day, which was good.

The location is the only minor downside to this place - there are a number of great restaurants around although you would need to drive - the place is still only about 10-15 min walk from the main restaurants etc. There is a huge parking lot so no prpoblem drving - which is recommended to get around beach hopping anyway. The hotel is about a 20min walk to the beach but we also drove there so no problem.

The beach in carvoeiro is also very quiet and absolutely stunning with a great cafe/restaurant by the seaside serving fresh fish and amazing piri piri chicken. We ate there every day of our trip!

overall amazing hotel, dont think we could have got any better deal for this budget!

Room Tip: not worth paying more for a room with a pool view. we faced the entrance/parking lot and still got l...
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thiago F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, April 18, 2013
Dear guest,
We would like to thank you for your illustrative review.
Your comments are appreciated and really tells all potencial visitors a lot about Hotel Baía Cristal and Carvoeiro and the enviroment that can be found.
We are very happy to hear that you were satisfied with the services and quality of the hotel in general, and delighted with the service provided by our staff.
WeI would like to take this oportunity to thank you for choosing Hotel Baía Cristal for your city break and we hope to welcome you back in the near future, maybe, for a long period.
Nelson Pascoal
Diretor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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471 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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  • English first
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English first
Birmingham, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 10, 2013

The star rating probably relates to the facilities there - the hotel is a decent 3 star otherwise. Would have liked to hang out there more but wifi 10 euro per 2 hours which doesn't go far. Breakfast terrible and the evening menu smelled terrible so didn't try it. Snack and room service menu (and food when I tried it) poor. Great location and beautiful scenery from garden. Staff seemed a bit down. I had a car so it worked well for me

Stayed April 2013, traveled solo
Helpful?
Thank Lou L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, April 12, 2013
Dear guest,
Thank you for your review.
We regret that the Hotel and our service has not exceeded your expectations. We believe that if you had told us your dissatisfaction during your stay, we would have tried to improve the aspects that were less well.
We are studying the best option for complete coverage of Wi-Fi in the hotel which should happen soon.
Thank you,
Nelson Pascoal
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 14, 2013

The hotel is near the sea, you could see it from some rooms and teh restaurants, in a more quiet area, not the centre, but easy to reach and walk to/from the centre. There are some nice cliffs around. The room was clean, large and the two sofas with a table in between was an extra comfort, while the balcony was nice to read a book on.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank SorinBu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, March 18, 2013
Dear Guest,
Thank you very much for your nice comments.
We are glad to see that you have enjoyed your stay with us, and that you found in our hotel the confort and relaxing athmosphere that you have deserved.
All the best and see you soon at Carvoeiro and Baía Cristal
Nelson Pascoal
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 7, 2013

We stumbled on to this little gem, rooms are clean and quiet. Do not expect anything fancy. Staff is great. Expect to pay for every option such as safe for the room, internet, telephone...but but...great place! the grounds are very well manicured and it is a stone throw to the little village. Would highly recommend this place!

Room Tip: Closest to the ocean...you will pay a few extra dollars...but worth it!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 0rbis25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, March 18, 2013
Thank you very much for your nice review, that we much appreciated.
We are very pleased to know how much you have enjoyed your stay with us and that you felt our staff great. Your comments will be shared with all of them.
Thank you for recommend the Hotel Baía Cristal.
Hope to see you soon at Carvoeiro and Baía Cristal.
Nelson Pascoal
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 1, 2012

Beautiful location, close to beautiful town of Carvoeiro which has superb nightlife.
However, the hotel itself is NOT a 4 star. Food was good but buffet was very small and with only a few items to choose from, not approrpiate at all for a 4 star hotel. We booked a room with seaview but we the only view we had was that of the dirty roof of front row buildings. We repeatedly asked reception for a room change but they were not helpful. The room was spacious and comfortable though. The swimming pool was quite small and old. We will certainly visit again but won't stay in the same hotel.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Don186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Thank you for your review and for your constructive feedback.

Our aim is to improve our facilities and conditions of the hotel in general and the comments of our guests are very importantes to help us recognise areas for improvement.

We hope to welcome you back at Hotel Baía Cristal in the near future.

Nelson Pascoal
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Carvoeiro hotels

Cork
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 8, 2012

Fantastic value, excellent location, the staff were very friendly, double room was very large. Our room was on ground floor with view of a hedge, with sunbed outside on grass. The village was only a 10 minute walk, plenty of choices when it came to eating, bars were good value.
Would have no hesitation in re-booking. Either just the 2 of us or with the kids.

Room Tip: Not sure what to say re room only that ground floor with entrance from car park was great, so I can...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Dear Mr Gary W,

Thank you very much for sharing your enjoyable experience at Hotel Baía Cristal.

We are all very pleased to know how much you like to stay with us, that makes we feel really proud of our team.

We look forward to see you back at Baía Cristal Hotel in the future.

Nelson Pascoal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St.Petersburg
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 23, 2012

Let me start out by saying again that, as I have already observed, the resort is well kept, the service was great, the people are phenomenal, as they try to solve any guests requests and needs.

Actually the hotel is not worn out at all, as some guests write, just, in some items, needs renewal or more careful maintenance.

I would say the best part of the resort it is people working there. My special recognition is also expressed to Patricia, Margarida, Varela, Pedro, people who took vivid and active part in my accommodation needs and personal trips arranging. They are very cordial, very educated, very helpful and very accommodating to my needs, including everyday ones. They made my second stay more paradiselike than before…
The hotel itself, its location and environments create very safe, peaceful and relaxing atmosphere. As for the board I took BB again that was the same, no-frills, but decent for me, because “man cannot live by bread alone”…Thank God that it is not some Turkish all inclusive slops.
Having been so busy with my wide travel program I rarely notice some disadvantages because my room 106 was fabulous indeed (just fixed a little bit water drain). Anyway it is not big deal, and all can be solved perfectly if you are cheerful, sensible, well-mannered. Get ready for the better.

Room Tip: Rooms on the first line are fabulous
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Thank you very much for your review, much appreciated.
We are pleased to know how much you have enjoyed your stay with us at Hotel Baía Cristal and that you found our staff very helpfull and wonderful, they are a really asset to the Hotel, and your comments will be shared with all of them.
We passed your comments on what was less well to our Quality Department to avoid future situations
We all look forward to welcome you back.
Nelson Pascoal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Baia Cristal

Property: Hotel Baia Cristal
Address: Vale de Centianes, Carvoeiro 8400-525, Portugal
Location: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Carvoeiro
#5 On the Beach Hotel in Carvoeiro
#7 Luxury Hotel in Carvoeiro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Baia Cristal 4*
Number of rooms: 121
Official Description (provided by the hotel):
Located in one of the most beautiful places in the Algarve, on a cliff top, the Hotel Baia Cristal offers a peaceful atmosphere with a fantastic sea view. Upon the beach of Vale Centeanes and 1700 m from Carvoeiro beach, this 4 star hotel has 120 rooms. With areas from 36m2 to 55m2, Hotel Baia Cristal has at your disposal 14 Suites sea view, 10 Suites garden view, 38 Rooms sea view and 58 Rooms land view, with Private bathroom, Satellite TV, Individual A/C, Minibar, Safe, Direct dial telephone, Balcony, Tea and Coffee facilities, Kitchenette (only in suites). Hotel Baia Cristal has at your disposal Restaurant Gaivota, a cosy restaurant with beautiful views to the sea. Open for breakfast and dinner with Portuguese and international cuisine; and Bar "Albatroz", a relaxing bar with live music, ideal for enjoying the sunset in the company of a delicious cocktail. The terrace serves meals and snacks throughout the day. During the Summer, there is also Barbeques, where guests can enjoy barbecues by the pool, filled with popular music and dance; and also a Pool Bar "BierGarten", where it is possible to enjoy refreshing drinks throughout the day. For Leisure, there are two outdoor Swimming pools, a kid's club, Tennis court, Giant chess board, Indoor Swimming pool, Sauna, Turkish bath, Fitness room, Massage and body treatment room, Games room (snooker, table football, ping pong and video games). For business purposes, there is Meeting room "Lagoa" with Capacity up to 80 people (8,5m x 10,85m x 2,29m). Other services: 24 Hour reception, Multilingual staff, Tour and information desk, Wireless internet, Live music, Car rental, Private parking, and a Shuttle bus to Carvoeiro. Vale de Centeanes Beach: 300m, Carvoeiro Beach: 1.7 km, Lagoa: 7.5 km, Portimao: 16 km, Faro Airport (FAO): 65 km, Lisbon Airport (LIS): 275 km. ... more   less 
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Also Known As:
Baia Cristal Hotel
Baia Cristal Vale Centianes
Hotel Baia Cristal Carvoeiro, Portugal - Algarve

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