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“Clean, basic”
Review of Hotel Baia Cristal

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Hotel Baia Cristal
Ranked #7 of 19 Hotels in Carvoeiro
Ottawa
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Clean, basic”
Reviewed March 7, 2013

We stumbled on to this little gem, rooms are clean and quiet. Do not expect anything fancy. Staff is great. Expect to pay for every option such as safe for the room, internet, telephone...but but...great place! the grounds are very well manicured and it is a stone throw to the little village. Would highly recommend this place!

Room Tip: Closest to the ocean...you will pay a few extra dollars...but worth it!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 0rbis25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, March 18, 2013
Thank you very much for your nice review, that we much appreciated.
We are very pleased to know how much you have enjoyed your stay with us and that you felt our staff great. Your comments will be shared with all of them.
Thank you for recommend the Hotel Baía Cristal.
Hope to see you soon at Carvoeiro and Baía Cristal.
Nelson Pascoal
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 1, 2012

Beautiful location, close to beautiful town of Carvoeiro which has superb nightlife.
However, the hotel itself is NOT a 4 star. Food was good but buffet was very small and with only a few items to choose from, not approrpiate at all for a 4 star hotel. We booked a room with seaview but we the only view we had was that of the dirty roof of front row buildings. We repeatedly asked reception for a room change but they were not helpful. The room was spacious and comfortable though. The swimming pool was quite small and old. We will certainly visit again but won't stay in the same hotel.

  • Stayed August 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
6 Thank Don186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Thank you for your review and for your constructive feedback.

Our aim is to improve our facilities and conditions of the hotel in general and the comments of our guests are very importantes to help us recognise areas for improvement.

We hope to welcome you back at Hotel Baía Cristal in the near future.

Nelson Pascoal
Director
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Travelers are raving about these Carvoeiro hotels

Cork
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 8, 2012

Fantastic value, excellent location, the staff were very friendly, double room was very large. Our room was on ground floor with view of a hedge, with sunbed outside on grass. The village was only a 10 minute walk, plenty of choices when it came to eating, bars were good value.
Would have no hesitation in re-booking. Either just the 2 of us or with the kids.

Room Tip: Not sure what to say re room only that ground floor with entrance from car park was great, so I can...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Dear Mr Gary W,

Thank you very much for sharing your enjoyable experience at Hotel Baía Cristal.

We are all very pleased to know how much you like to stay with us, that makes we feel really proud of our team.

We look forward to see you back at Baía Cristal Hotel in the future.

Nelson Pascoal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St.Petersburg
Level 6 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed October 23, 2012

Let me start out by saying again that, as I have already observed, the resort is well kept, the service was great, the people are phenomenal, as they try to solve any guests requests and needs.

Actually the hotel is not worn out at all, as some guests write, just, in some items, needs renewal or more careful maintenance.

I would say the best part of the resort it is people working there. My special recognition is also expressed to Patricia, Margarida, Varela, Pedro, people who took vivid and active part in my accommodation needs and personal trips arranging. They are very cordial, very educated, very helpful and very accommodating to my needs, including everyday ones. They made my second stay more paradiselike than before…
The hotel itself, its location and environments create very safe, peaceful and relaxing atmosphere. As for the board I took BB again that was the same, no-frills, but decent for me, because “man cannot live by bread alone”…Thank God that it is not some Turkish all inclusive slops.
Having been so busy with my wide travel program I rarely notice some disadvantages because my room 106 was fabulous indeed (just fixed a little bit water drain). Anyway it is not big deal, and all can be solved perfectly if you are cheerful, sensible, well-mannered. Get ready for the better.

Room Tip: Rooms on the first line are fabulous
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  • Stayed September 2012, traveled solo
    • Value
    • Location
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Helpful?
3 Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Thank you very much for your review, much appreciated.
We are pleased to know how much you have enjoyed your stay with us at Hotel Baía Cristal and that you found our staff very helpfull and wonderful, they are a really asset to the Hotel, and your comments will be shared with all of them.
We passed your comments on what was less well to our Quality Department to avoid future situations
We all look forward to welcome you back.
Nelson Pascoal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 18, 2012

We had a lovely break in Carvoeiro from 4th to 10th October. The weather was great: no rain and 28C temperatures. Vale Centianes beach, which is just below the hotel, was fantastic. Our air conditioned room was large with a balcony and sea view. The hotel is spacious with a good sized outdoor pool. There's a tennis court and indoor games room, where we played table tennis. The buffet breakfast was relaxed with a good selection of food and drink. We had dinner in a different restaurant in town each evening - about 15-20 mintes walk from the hotel.
All the hotel staff we came across spoke excellent English. I left behind our European Health Insurance Cards and Margarida on reception kindly posted these back to us. All in all great service.

Room Tip: It's worth paying extra for a room with a sea view
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CumbriansCarlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Thank you very much for your very nice review.
Your comments about our staff and service are much appreciated, because it is our aim to provide the best service for a relaxing holiday.
We are very pleased to know how much you enjoyed your stay with us at Hotel Baia Cristal in Carvoeiro.
Hope to welcome you back in the not too distant future.
Nelson Pascoal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 11, 2012

We stayed here as a couple at thend end of September/beginning of October.
We had a very clean and spacious room with sea view
(we didn't book sea view so nice surprise).
The hotel is a short walk to the town of Carvoeiro (which is beautiful with too many good restaurants to choose from!) The walk may not be suitable for everyone as there are a few hills and cobbled path, but taxis are around 4 euros.
All the beaches around Carvoeiro are picturesque and the one next to the hotel is no exception. Gorgeous beach and calm water for the time of year!
We stayed bed and breakfast only (to exploit the restaurants in town in the evening!)
Breakfast was fine for us, it was as you would normally expect from a buffet breakfast, It was admittedly the same food out every day, but I am happy with boiled egg on toast so no problems!
Orange juice was pure - even had the bits in - so not sure where some other reviews are coming from :S
All in all great base to explore Carvoeiro and the surrounding areas.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emweth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Thank you for sharing your nice experience with all tripadvisor visitors.
Your very ilustrative review, reflects perfectly the environment that can be found at Carvoeiro.
We are delighted to know how much you enjoyed your stay at Hotel Baía Cristal.
Looking forward to welcome you back.
Nelson Pascoal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2012

It was the first time that we visited Carvoeiro, and we didnt knew anything. Our travel agent suggested Cristal Hotel, and it was perfect.
Of course, it has its ups and downs, but it did our holidays.
Near to the beach and close to Carvoeiro Center, the hotel was really good. The rooms were quite big, and everything very cleaned.
Curtains should be replaced, as well as some paintings in the rooms, but this is only a small detail.
The staff was polite and spoke perfect english.
From the first day, until the last, the only complain was the sauna door didnt close properly. But... it was for free, as well as the turkish bath and jacuzzi.
The bar had live music but the drinks were not very cheap.

Room Tip: Ask for a sea view room
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samantha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review, February 26, 2013
Dear Mrs Samantha,
Thank you so much for your review and we are delighted to hear how much you enjoyed the Hotel Baía Cristal.
Your comments are much appreciated and it is always very rewarding to see that our guests want to return back
We all look forward to welcome you back and we promise to solve the problem with the sauna door before...
Nelson Pascoal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Baia Cristal

Property: Hotel Baia Cristal
Address: Vale de Centianes, Carvoeiro 8400-525, Portugal
Location: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Carvoeiro
#4 On the Beach Hotel in Carvoeiro
#7 Luxury Hotel in Carvoeiro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Baia Cristal 4*
Number of rooms: 121
Official Description (provided by the hotel):
Located in one of the most beautiful places in the Algarve, on a cliff top, the Hotel Baia Cristal offers a peaceful atmosphere with a fantastic sea view. Upon the beach of Vale Centeanes and 1700 m from Carvoeiro beach, this 4 star hotel has 120 rooms. With areas from 36m2 to 55m2, Hotel Baia Cristal has at your disposal 14 Suites sea view, 10 Suites garden view, 38 Rooms sea view and 58 Rooms land view, with Private bathroom, Satellite TV, Individual A/C, Minibar, Safe, Direct dial telephone, Balcony, Tea and Coffee facilities, Kitchenette (only in suites). Hotel Baia Cristal has at your disposal Restaurant Gaivota, a cosy restaurant with beautiful views to the sea. Open for breakfast and dinner with Portuguese and international cuisine; and Bar "Albatroz", a relaxing bar with live music, ideal for enjoying the sunset in the company of a delicious cocktail. The terrace serves meals and snacks throughout the day. During the Summer, there is also Barbeques, where guests can enjoy barbecues by the pool, filled with popular music and dance; and also a Pool Bar "BierGarten", where it is possible to enjoy refreshing drinks throughout the day. For Leisure, there are two outdoor Swimming pools, a kid's club, Tennis court, Giant chess board, Indoor Swimming pool, Sauna, Turkish bath, Fitness room, Massage and body treatment room, Games room (snooker, table football, ping pong and video games). For business purposes, there is Meeting room "Lagoa" with Capacity up to 80 people (8,5m x 10,85m x 2,29m). Other services: 24 Hour reception, Multilingual staff, Tour and information desk, Wireless internet, Live music, Car rental, Private parking, and a Shuttle bus to Carvoeiro. Vale de Centeanes Beach: 300m, Carvoeiro Beach: 1.7 km, Lagoa: 7.5 km, Portimao: 16 km, Faro Airport (FAO): 65 km, Lisbon Airport (LIS): 275 km. ... more   less 
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Also Known As:
Baia Cristal Hotel
Baia Cristal Vale Centianes
Hotel Baia Cristal Carvoeiro, Portugal - Algarve

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