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“Fourth trip- as good as ever!”

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Vale d'Oliveiras Quinta Resort & Spa
Ranked #1 of 19 Hotels in Carvoeiro
Certificate of Excellence
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fourth trip- as good as ever!”
Reviewed August 1, 2014

We have just returned from our fourth trip to this hotel- as a family of five this hotel works for us- the accommodation is as good as ever and the service was excellent- including two cakes for my husband's birthday! Yes it is a bit remote, yes you do need a car but this is really not an issue- the hotel is always relaxing and the location helps with this.
It was lovely to see more activities being laid on for the guests- aqua aerobics in the outdoor pool for example and some excellent gym classes, especially the Pilates- can't fault this place and will be back next year!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jdent1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 13, 2014
Dear guest,

Thank you so much for leaving such kind words regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.

It's an honor to read you have chosen to spend your holidays with us for the 4th time and that you enjoyed the activities organised by the health club.
I will certainly share your comment with our team.

We look forward to welcome you again next year and provide you another amazing experience!

Kind Regards,
Anne Geerlings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
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Herts
Level 5 Contributor
75 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed July 31, 2014 via mobile

Quite simply, and this is both my view and the view of the many guests we spoke to during our week there, the hotel is far too far from the town and there just isn't enough to do.

Getting taxis is almost impossible. In one of the receptionists words, "the taxis don't like coming here as we're in the middle of nowhere". Very true. After one of our taxis didn't appear for an hour the hotel gave us and another family in the same position a lift to town in their minibus which was good of them. Another family told me they were waiting 90 mins a couple of days earlier. Reception waited 45 mins before calling other taxi firms - not great.

Also, the shuttle bus only runs a couple of times a day with the last shuttle leaving the hotel at 2.30pm. With such a chronic taxi problem you'd think this service would be a bit more flexible and run into the evening.

The suite we had was spacious and nicely decorated and the on-site market well stocked and fairly priced. A very small gripe would be the small selection of TV channels in the room - considering most people had small kids, this is something that would help families.

The pool is also way too small for a '5*' hotel. Lots of land is wasted such as the needless pond behind the pool which could've easily been a third swimming pool or an extension of the larger one. Sun-beds are right beside the edge of the pool due to the wall around the majority of the swimming pool so the ability to relax is greatly diminished with the kids, quite rightly, playing their games and splashing around in the pool.

This is also the first allegedly 5* hotel I've stayed at with only one main restaurant. Even at this restaurant the menu is far more limited than you'd expect for somewhere so remote and the food quality is average at best.

Food is also available at the pool bar however and is good quality (snacks mainly) and the service there is good.

Overall, if you like the remote nature of this type of hotel then great but if you like variety and the ability to get taxis out to trips, restaurants etc then this place is not for you.....nor me for that matter.

Stayed July 2014, traveled with family
Helpful?
6 Thank Crowgen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 13, 2014
Dear guest,

Thank you very much for taking the time to give us your feedback regarding your recent stay at Vale d´Oliveiras.

We take guests comments very seriously and they are very important to improve our services and facilities.
However, there are a few points that we are not able to change: the resort location and high demand for taxis in August.

Please note that we are not responsible for the taxi waiting time as this is provided by external companies.
Our reception staff does always their utmost in order to provide excellent service to all our guests.

With regards to your comments about the shuttle bus times and main restaurant menu, please be assured we will do our best to improve this situation.

Best regards,
Anne Geerlings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level 6 Contributor
117 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 29, 2014

What a beautiful hotel and resort! We stayed in a one bedroom garden view bungalow and it was wonderful - very quiet and lots of space! The staff are so friendly and helpful and nothing is too much trouble! Breakfast is great , lunch at the poolside bar very nice and we also enjoyed the BBQ evening.

The hotel is quite far out of Carvoeiro and you need to get a taxi if you dont have a car (which ends up being quite expensive) - the hotel has a shuttle bus but it stops at 4.30pm. The pool could also be bigger for the size of the hotel, and as it was July it was very busy so unless you were down before 10am you didnt get a seat. They dont really allow 'reserving' of sunbeds but some folks still do it. We didnt use the kid club but it is available if you wish.

This is really a lovely hotel with great staff and I would def be coming back here if we return to Portugal!

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank feeby_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 8, 2014
Dear Guest,

Thank you very much for sharing your opinion with us. We are happy to hear you had a great stay at Vale d’Oliveiras Quinta Resort & Spa.

It is very pleasant to read you enjoyed the service from our team and the food at the restaurant, this type of reviews make us proud of our dailly effort!

It is an honor to hear you will choose us again, and we truly look forward welcoming you back soon.

Kind Regards,
Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2014

The staff were so helpful, kind and friendly! We stayed for just four nights as an add on to our holiday from another local hotel. Nothing was too much to help and assist our delightful stay. The onsite shop was amazing, everything you could wish for and competitively priced!!! The BBQ night was so relaxing, and the food was beautiful! The pool bar lads know their cocktails!!! Super hotel thank you. The Hoebee's. An added bonus was keeping the room on check out day until 3:30pm free of charge, thanks guys xx

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Hoebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 8, 2014
Dear Guest,

Thank you very much for sharing your opinion with us. We are happy to hear you had a great stay at Vale d’Oliveiras Quinta Resort & Spa.

It is particularly pleasant to know you that you enjoyed the food and the cocktails at the pool bar!

Making guests feel special is what we strive to do each and every day, and that is why any smallest request is handled with top priority! This type of comments makes us proud of our daily effort!

Next time you are in Carvoeiro we hope to welcome you again!

Kind Regards,
Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herefordshire
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed July 23, 2014

This resort is truly wornderful. Myself and my husband have just returned from a 5 night break and could not fault any aspect of our stay. The food, whether pool bar or restuarant is lovely, the service impeccable and the staff were very helpful and friendly. We will without doubt be returning.

Room Tip: We were looking for complete peace and quiet and privacy and the garden view townhouses have just th...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MRSJR1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 5, 2014
Dear Guest,

Thank you so much for having taken the time to send us your opinion regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.

It is a pleasure to read that you enjoyed your holidays and especially the food in the restaurant and pool bar and the service from our team.

It is an honor to hear you will choose us again, and we truly look forward welcoming you back soon.

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 22, 2014

I don't know where to start because everything about our stay was brilliant. When we arrived the room was not ready but the staff were very apologetic and gave us a free evening meal to apologise. All the staff were extremely polite and friendly, and went out of their way to suit our needs. The breakfast spread is of a very high quality and there is a lot to choose from. The pool is a good size and whilst we were there it was reasonably busy but never too loud. The surroundings are very quiet and peaceful at night.
I loved everything about our stay and it is the first time I have considered going back to the same place twice! Would highly recommend.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
3 Thank Erin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 5, 2014
Dear Guest,

Thank you so much for leaving such kind words regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.

We are pleased to read that you enjoyed the service from our staff and the breakfast at our restaurant.

It is an honor to hear you will choose us again, and we truly look forward welcoming you back soon.

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2014

Stayed between 12th - 18th July. Fantastic hotel. Nice staff, nice facilities, nice food etc. Would highly recommend. Its about 8-10 minutes drive from the centre of Carvoeiro but there is a free shuttle run by the hotel.

Room Tip: say its your anniversary or birthday etc while booking and you get a free bottle of champers and per...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 5, 2014
Dear Guest,

Thank you very much for sharing your opinion with us. We are happy to hear you had a great stay at Vale d’Oliveiras Quinta Resort & Spa.

It is particularly pleasant to know you that you enjoyed the service of our staff, the resort facilities and the food!

Next time you come back to Carvoeiro, we hope to see you again!

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vale d'Oliveiras Quinta Resort & Spa

Property: Vale d'Oliveiras Quinta Resort & Spa
Address: Barranco Fundo | Lagoa, Algarve, Carvoeiro 8400-553, Portugal
Location: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Carvoeiro
#1 Spa Hotel in Carvoeiro
#1 Family Hotel in Carvoeiro
#1 Romantic Hotel in Carvoeiro
Price Range (Based on Average Rates): $
Hotel Class:5 star — Vale d'Oliveiras Quinta Resort & Spa 5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you are on a family break, golf trip or incentive travel, our goal is always to surpass your expectations! Vale d'Oliveiras Quinta Resort & Spa is an elegant 5-star hotel and resort with 22 rooms, 2 suites and 80 townhouses. With an exceptional location, only 5 minutes from Carvoeiro and Ferragudo and close to some of the finest beaches and golf courses, Vale d'Oliveiras is a unique place to relax and discover the best of the Algarve! All rooms and townhouses are fully equipped with the highest quality fixtures and fittings and are designed to provide all the comfort you may need, whether you are on a leisure or business trip. The Monchique hills and Gramacho golf courses are the backdrop to this magnificent landscape. In addition, the resort has an abundance of stunning gardens carefully framed by the surrounding landscape. The traditional local architecture with Moorish influences provides a calm and tranquil environment. The hotel has a typical but striking interior courtyard complemented by Moorish arches and tiles designed by local artists. The low density construction integrates you fully into the landscape, making our townhouses the ideal choice for families with children or for long-term holidays. All have a typical Algarve chimney. ... more   less 
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Also Known As:
Vale d`Oliveiras Quinta Hotel Carvoeiro
Vale d`Oliveiras Quinta Resort And Spa
Vale D'Oliveiras Quinta Resort & Spa Carvoeiro, Portugal - Algarve

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