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“Brilliant service, very pleasant stay”

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Vale d'Oliveiras Quinta Resort & Spa
Ranked #1 of 19 Hotels in Carvoeiro
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Brilliant service, very pleasant stay”
Reviewed July 22, 2014

I don't know where to start because everything about our stay was brilliant. When we arrived the room was not ready but the staff were very apologetic and gave us a free evening meal to apologise. All the staff were extremely polite and friendly, and went out of their way to suit our needs. The breakfast spread is of a very high quality and there is a lot to choose from. The pool is a good size and whilst we were there it was reasonably busy but never too loud. The surroundings are very quiet and peaceful at night.
I loved everything about our stay and it is the first time I have considered going back to the same place twice! Would highly recommend.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
3 Thank Erin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 5, 2014
Dear Guest,

Thank you so much for leaving such kind words regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.

We are pleased to read that you enjoyed the service from our staff and the breakfast at our restaurant.

It is an honor to hear you will choose us again, and we truly look forward welcoming you back soon.

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
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English first
Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2014

Stayed between 12th - 18th July. Fantastic hotel. Nice staff, nice facilities, nice food etc. Would highly recommend. Its about 8-10 minutes drive from the centre of Carvoeiro but there is a free shuttle run by the hotel.

Room Tip: say its your anniversary or birthday etc while booking and you get a free bottle of champers and per...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 5, 2014
Dear Guest,

Thank you very much for sharing your opinion with us. We are happy to hear you had a great stay at Vale d’Oliveiras Quinta Resort & Spa.

It is particularly pleasant to know you that you enjoyed the service of our staff, the resort facilities and the food!

Next time you come back to Carvoeiro, we hope to see you again!

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2014

second time around cannot wait for the third , excellent from start to finish . firstly the staff, fantastic from nu no in reception to all the other reception staff these people never see a problem only a answer , george, eduardo, and all the rest of the waiters are there to make your stay as enjoyable as is possible and boy they are not found wanting.
the facilities are again top notch very clean up to date and well presented .
anybody not liking this hotel needs to stay at home, you cannot get better than the best.

vale take a bow , you deserve it .

Room Tip: go for the villas near the pool if poss
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank fallpac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 5, 2014
Dear Guest,

Thank you so much for having taken the time to send us your opinion regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.

Making guests feel special is what we strive to do each and every day, and that is why any smallest request is handled with top priority! These type of comments makes us proud of our daily effort!

We look very much forward welcoming you back on your next visit!

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 20, 2014

We returned home recently from our 2nd holiday to Vale D'Oliveiras, as we were so impressed the 1st time round, and we are pleased to say it did not disappoint.
As we have 2 young children the food once again was superb and nothing was ever a problem. This year the kids club was open and we found it to be very clean and up to date and the activities changed daily and kept my 3 year old entertained and happy. Our 1 and a half year old boy was allowed to be in there to but we had to supervise him which was fine as sometimes we did it from a chair in the sun!
The apartment was lovely and once again i found the grounds around us to be beautifully kept and lovely and spacious. The kids could run about to their hearts content.
Our one gripe is the walking area around the pool. The wood surface is fine but the Black colour got so hot in the sun that after a few seconds all of us were running for the shade. My son nearly burnt his feet but i quickly put him into the kids pool to cool of. Something to think about maybe??
The main thing we wanted to congratulate the hotel on was the service. Like last year it was truly superb and though the staff had slightly changed it still kept up to the same supreme level. A big shout out must go to Paul (incredible) and Diego (so friendly and attentive). You will have a lovely time at this resort and all we can say is try it out. You won't be disappointed.

  • Stayed June 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank juicytt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 4, 2014
Dear Guest,

Thank you so much for leaving such kind words regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.
It is very nice to read that you have chosen Vale d'Oliveiras again to spend your holidays.

We are glad to read that you specially enjoyed the service from our team as well as the kids club and the maintenance of the resort.

I will be sure to share your comments with the team here and in particular with Paulo and Tiago, as they were able to provide you with an unfortgetable experience.

We very much look forward to welcoming you back during your next visit!

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 20, 2014 via mobile

Spent a week here in mid-June. We paid an extra £100 to upgrade from a hotel room to a one bedroom villa, which I highly recommend as it was fabulous. Really spacious with a lovely private garden & patio. Fully equipped kitchen, large bathroom & massive living/dining area. Even if you don't want to cook, the upgrade is worth it just for the garden, extra space & full sized fridge to stock up with drinks. We had breakfast included, which was delicious. Enormous range, from full English breakfast to fresh fruit, yoghurt and pastries. We also had dinner at the resort a couple of evenings, with one being the weekly BBQ. The food and service were excellent. The staff are very professional and helpful.

My only gripe is that I think they should have an adult only pool as there was a large group of 2 or 3 families with about 9 children between them & on one of the days they totally spoiled our day by the pool by taking over the whole pool with a game of water volleyball whereby they were shouting and screaming at each other while continually 'bombing' into the water right by our sun loungers and pelting the ball everywhere. Rather spoiled the relaxing atmosphere.

Stayed June 2014
Helpful?
3 Thank Milly185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 1, 2014
Dear Guest,

Thank you so much for having taken the time to send us your opinion regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.

We are pleased to read that you enjoyed most aspects of your stay including the service of our staff, the food at the restaurant and you accommodation.
I will make sure to share your comments with our team and we trully hope to welcome you back in a near future!

Kindest regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level 5 Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 18, 2014

Fabulous resort within easy reach of lots of places. A car is recommended if you are planning to go out and about. Everything is exceptionally clean and well maintained & food areas always look fresh & appetising. I have a number of food intolerances which the staff were able to accommodate well. There is a small shop on the resort for any forgotten essentials. It's family friendly but doesn't have kids running around wild - generally the kids are pre-school age. If you had teens there would be little for them to do.
All staff are very polite & always on hand to assist.
The resort has an indoor pool which is quiet most of the time, and a very we'll equips gym.

Room Tip: A upstairs room with balcony would be best. We had a lower floor room which was completely fine thou...
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  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Chocolate112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, August 1, 2014
Dear Guest,

Thank you so much for leaving such kind words regarding your stay at Vale d’Oliveiras Quinta Resort & Spa.
It is a pleasure to read that you enjoyed your holiday and specially the service from our team and the cleanliness of the resort.
Making guests feel special is what we strive to do each and every day, and that is why any smallest request is handled with top priority!

We look forward to welcome you back to Vale d'Oliveiras very soon!

Kind Regards,

Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 16, 2014

We are members of the Gym here and last week we attended a wedding party at the resort. Everything is so very well organized; the staff is very friendly, helpful and professional, the grounds and interiors are beautifully maintained. The pool area is super, with comfortable sun beds and parasols. The food at the wedding party was excellent, well presented and very tasty. I would recommend this hotel for holidays or for your party... as I can not mention any negative points.

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vale O, Marketing Assistant at Vale d'Oliveiras Quinta Resort & Spa, responded to this review, July 25, 2014
Dear guest,

Thank you very much for sharing your opinion with us. We are happy to hear you had a great day at Vale d’Oliveiras Quinta Resort & Spa.

It is particularly pleasant to know you enjoyed the food at the wedding as well as the service from our staff.
This type of comments make us proud of daily effort!

It is an honor to hear that you recommend us and we hope to welcome you back many more times at Vale d'Oliveiras!

Best Regards,
Anne Geerlings
Marketing Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vale d'Oliveiras Quinta Resort & Spa

Property: Vale d'Oliveiras Quinta Resort & Spa
Address: Barranco Fundo | Lagoa, Algarve, Carvoeiro 8400-553, Portugal
Location: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Carvoeiro
#1 Spa Hotel in Carvoeiro
#1 Family Hotel in Carvoeiro
#1 Luxury Hotel in Carvoeiro
Price Range (Based on Average Rates): $
Hotel Class:5 star — Vale d'Oliveiras Quinta Resort & Spa 5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you are on a family break, golf trip or incentive travel, our goal is always to surpass your expectations! Vale d'Oliveiras Quinta Resort & Spa is an elegant 5-star hotel and resort with 22 rooms, 2 suites and 80 townhouses. With an exceptional location, only 5 minutes from Carvoeiro and Ferragudo and close to some of the finest beaches and golf courses, Vale d'Oliveiras is a unique place to relax and discover the best of the Algarve! All rooms and townhouses are fully equipped with the highest quality fixtures and fittings and are designed to provide all the comfort you may need, whether you are on a leisure or business trip. The Monchique hills and Gramacho golf courses are the backdrop to this magnificent landscape. In addition, the resort has an abundance of stunning gardens carefully framed by the surrounding landscape. The traditional local architecture with Moorish influences provides a calm and tranquil environment. The hotel has a typical but striking interior courtyard complemented by Moorish arches and tiles designed by local artists. The low density construction integrates you fully into the landscape, making our townhouses the ideal choice for families with children or for long-term holidays. All have a typical Algarve chimney. ... more   less 
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Also Known As:
Vale d`Oliveiras Quinta Hotel Carvoeiro
Vale d`Oliveiras Quinta Resort And Spa
Vale D'Oliveiras Quinta Resort & Spa Carvoeiro, Portugal - Algarve

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