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“Lovely gem to find”
Review of Monte Santo Resort

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Monte Santo Resort
Ranked #2 of 18 Hotels in Carvoeiro
Certificate of Excellence
Reviewed June 1, 2013

We are just home from a fantastic week in Monte Santo. The apartment were beautiful, with marble worktops, marble floors and tasteful decor and bedding. It was cleaned daily. We found the staff were excellent. Walter was exceptionally good to us, going out of his way for us to the shops to buy coffee in his down time. We had teenage girls with us and the resort felt safe. They were unable to get a taxi one night from the town and the staff went in to collect them which we really appreciated. Plenty of activities were starting the week we were there.. they had a foam party in the pool and another day thay had giant plastic balls the kids could get into.. it looked like they were walking on water! We ate out every night and found some lovely restraunts in the area. The only tip I would give is that the sofa bed is suposed to sleep two people but it is only suitable for small children.. it is just a little bigger that a single bed, if your teens are older you will need a three bed apt or townhouse. We will definately go back.

  • Stayed: May 2013, traveled with family
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Thank barnacullia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded June 3, 2013

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

Your compliments about our staff, resort and accommodations are truly appreciated, we are happy to hear that you all enjoyed your holiday and that our staff went out of there way as always to make your holiday as blissful as possible. The sofa bed is advised for up to 2 children up to 12 years of age, any older than this then it is necessary to have their own bedroom, I hope that next time you can be accommodated to the next accommodation type.
We look forward to having you back with us again at Monte Santo in the near future.

Kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 - 397 of 752 reviews

Reviewed May 29, 2013 via mobile

Just got back from a great week at monte santo resort really nice place our townhouse was fantastic very modern and cleaned every day. We used this place as a base as we wanted to tour the western algarve and was perfect. I would also like to thank Walter the guy in reception who really went out of his way to help me with a puncture and broken wheel on my hire car. Great place with great people

  • Stayed: May 2013
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Thank Denwar87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded June 3, 2013

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

So pleased to hear how much you enjoyed your stay with us at Monte Santo. Walter was more than happy to help, as all of our staff here. We are happy he was there to be of aid! Thank you for your wonderful compliments about our accommodations, they really are so appreciated.

We hope to see you back with us again soon at Monte Santo, we look forward to it!

Kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013 via mobile

Stayed with my husband and 3 year girl, room was lovely, pool was lovely too, although the outdoor pools were very cold, indoor one was nice. Restaurant and pool service was slow. Also ran out of diet coke and bottled beer!? Shouldn't happen in a 5 star. Hotel is a good bit out of town, 5 mins taxi ride, couldn't walk with children as there are no footpaths and its quite a steep walk. There is a shuttle bus available from hotel but you have to book it a day in advance and goes 3 times a day. The town is small but nice, nice restaurants and small beach. We enjoyed our stay and I would go again .

  • Stayed: May 2013
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Thank BernieIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded June 3, 2013

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

We are glad to see that you are looking forward to coming back to Monte Santo. We are sorry for the stock incident and it won´t happen again. We are just about far enough out of the village that we aren’t on top of the hustle and bustle but close enough to walk into the village or use our shuttle service. We are glad you enjoyed your stay and we look forward to seeing you again here with us soon!

Kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

We stayed at the Monte Santo Resort recently for nine nights with our two year old and overall we were very impressed. Our accommodation consisted of a two bedroom suite on the ground floor with an outside terrace area (No.38). The standard of accommodation is excellent and housekeeping provide a daily service which is very welcome. We booked bed and breakfast and we can say that the breakfast buffet is terrific and highly recommended. The restaurant does great sandwiches for lunch also. The restaurant menu at night time is limited and we only ate there on one evening and the meal was a bit hit and miss. The pool area is superb and there is plenty of space for lounging. Overall, the Monte Santo Resort is a great place for families.

Carvoeiro itself is a lovely town with plenty of restaurants to select from. We recommend Villa Medici and Chef Antonio's (probably in need of some decoration updates but excellent food and staff).

There is an Intermarche just a two minute drive from the Monte Santo which has everything that you would need.

We rented a car at Faro Airport and we would make a recommendation that a car is essential when staying at the Monte Santo Resort, especially if you have children. The walk into town from the hotel takes about 15/20 minutes and the footpaths in the area are not good for buggies, added to the fact that the Monte Santo is at the top of a very steep hill. You would also need a car to get to the Intermarche.

There are some fantastic beaches in the area, such as Praia de Marinha and Praia de Centianes. The beach bar at Praia de Centianes also has a great menu with great food and is highly recommended for lunch.

Overall, the Monte Santo Resort and Carvoeiro is a great place for a family break and we would definitely consider returning next year.

Room Tip: If you are booking a suite, ask for a ground floor suite as the terrace area is lovely.
See more room tips
  • Stayed: May 2013, traveled with family
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1  Thank KEM1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded May 28, 2013

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

It is great to see how much you and your family appreciated your stay here at Monte Santo! It was a good idea to rent a car as Carvoeiro has so much to offer and so many beautiful beaches and coastlines. We hope that you come back to visit us again soon, as im sure you will still have so much more to discover!

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2013 via mobile

Just returned from a weeks stay with our two children under 10 yrs. Resort is lovely and well maintained with spacious and clean rooms and maid service daily.
Lovely spacious pool which is freezing cold even though temperature was 28/29 degrees. After 10 minutes in pool kids lips were going blue and although pool loungers were mostly occupied the actual pool was virtually empty. There is an indoor pool but who wants to sit indoors when the sun is shining ?
The food in the hotel is pleasant and snacks at the poolside were reasonably priced.
It's about 20 minutes downhill walk into town ..... Taxi back will cost you about 6 euros so not expensive.
Overall I would recommend this hotel as we enjoyed our holiday there. Be prepared though to spend most of the day in the indoor pool though if you're travelling with children.

  • Stayed: May 2013
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2  Thank mummy23scot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded May 28, 2013

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

We are happy to hear that you and your family enjoyed your stay with us. Glad to hear you got good use of the indoor pool! Sorry to hear that the outdoor pool wasn’t warm enough, with it being so big it needs more sun to make it warmer! We hope to see you back with us again soon!

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

This was our second stay at Monte Santo having first visited back in 2010. We were welcomed back to the resort and having arrived early they were happy to store our luggage for us until our room was available. We didn't rent a car last time but did this time, and benefitted from being able to drive in the local area and to the supermarket. However, we still took the short walk into town rather than the car- it is a bit steep but a good way to burn off dinner!
The apartment was well stocked, with plenty of space to move around and the luxurious bathroom was great. We made full use of the kitchen and took some DVDs for evenings when we didn't feel like going out- the DVD, TV and Ipod set up was easy to use. We enjoyed breakfast on the balcony everyday. The apartment was showing some signs of wear and tear- broken fridge shelf and front of safe, kitchen could have been cleaner and we did ask for that to be looked at when housekeeping next came. None of this spoiled our enjoyment.
We didn't use the restaurant as there are so many fabulous places in town, although we did try and were disappointed with the 'happy hour' cocktail of the day so didn't repeat that experience.
If you are eating in town in the evening then our favourite restaurants are Villa Medici and Via Italia, and Boneca Bar set in the cliffs on the outskirts of town. We also like Stone Steak at Monte Carvoeiro- great steak but make sure you leave space for the flambé dessert, cooked at your table side!
As we were leaving we discussed- will we be back a third time? The answer- YES. Look forward to seeing you again Monte Santo.

Stayed: May 2013, traveled as a couple
4  Thank SimbaSafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded May 23, 2013

Dear Guest,
Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

That´s great to hear this was your second visit to us and that you plan to come back again. We will look into your comments about the accommodations. We were looking forward to seeing you back again with us again soon!

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

Just spent a week at Monte Santo resort and thought it was great. Two bed suite was perfect, beautifully decked out, nice toiletries, well stocked kitchen, friendly helpful staff. Would definitely go back. Kids loved the pools ( the indoor one could do with being a little warmer and it would have been naive to have the outdoor toddler pool heated too. Nice playground too. Lots of lovely restaurants and lots of supermarkets nearby. Probably most convenient to have a car but did see lots of taxis.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dubai_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded May 23, 2013

ear Guest,
Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

We are so pleased to hear how much you enjoyed our accommodations and resort! We hope that we see you again soon at Monte Santo Resort.

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monte Santo Resort

Address: Rua Joao Paulo II | Lagoa, Carvoeiro 8400-556, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Carvoeiro
#2 Spa Hotel in Carvoeiro
#2 Family Hotel in Carvoeiro
#2 Romantic Hotel in Carvoeiro
Price Range: $111 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Monte Santo Resort 5*
Number of rooms: 133
Official Description (provided by the hotel):
Monte Santo Resort in Carvoeiro, offers a range of modern and luxurious Suites, apartments and townhouses. Just 45 minutes from Faro airport, Monte Santo is situated on the hilltops over Carvoeiro, a historic fishing town.Whether you are looking for a relaxing Algarve holiday, a fun-filled family holiday, or a spa or golf weekend, Monte Santo will cater to your every need with 5 star luxury. ... more   less 
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Also Known As:
Monte Santo Hotel Carvoeiro
Monte Santo Resort Carvoeiro, Portugal - Algarve

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