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Review of Monte Santo Resort

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Monte Santo Resort
Ranked #2 of 18 Hotels in Carvoeiro
Certificate of Excellence
Reviewed January 18, 2013

We stayed in a one bed suite in the club house, the room was great and had everything you could ask for. I paid extra for breakfast which was a mistake as it was low season and so we were the only people eating! We had to go to the kitchen a couple of days to find the waiter and the variety was limited as we had to order as there was no buffet for obvious reasons. In the 5 days we were there we did not see 1 other guest in the whole of the building and the night we did try and get a drink from the bar it was closed. This would not prevent me staying again as the facilities are excellent.

  • Stayed: January 2013, traveled as a couple
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3  Thank jp66widnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Guest Relations Manager at Monte Santo Resort, responded to this reviewResponded January 23, 2013

Dear Guest,

Thank you for sharing your feedback on Trip Advisor regarding your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We take all of your comments on board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

We are happy that you enjoyed our accommodation facilities. However January is our low season and unfortunately our service has some restrictions. It is also important to mention that we will check what happen and that we will do our best to improve our services. We would like to invite you to visit Monte Santo once again and certainly the service will please you.

Kindest regards,

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396 - 402 of 740 reviews

Reviewed November 23, 2012 via mobile

My best holiday so far.....this was an.exceent stay.The stay was refreshing.Excelent staff they were always happy to help.My bestly so far.Iuxourios home from home feel.My family and I enjoyed the state.

  • Stayed: November 2012
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11  Thank gwenje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded November 25, 2012

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

Such lovely compliments and reviews. We are so pleased that you enjoyed your holiday so much and that you and your family had the home away from home feeling. We look forward to having you back with us here at Monte Santo.

Kindest regards,

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Reviewed November 5, 2012

This is a superb 5 star hotel.
We stayed in a fantastic 2 bedroom suite with 2 bathrooms, kitchen and living-room.
The pools are both very good and the children enjoyed the foam party by the pool.
The staff was very kind and professional.
Maybe the breakfast was the only disappointment: it was too crowded (August) and a little bit monotonous.
Overall, a great stay – we extended our reservation for one more night…

Room Tip: Ask for an upgrade to a 2 rooms apartment. It's worth it...
  • Stayed: August 2012, traveled with family
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8  Thank Pedro_do_Porto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded November 8, 2012

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

Thank you for your great review! We are happy to hear you enjoyed your holidays with us and that you appreciated our resorts facilities and accommodations! The foam parties in the pool during the summer were a huge success for everyone to enjoy! U glad our staff proved to be kind and helpful and we hope to see you again in the near future!

Kindest regards,

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Reviewed November 1, 2012

Stayed in a 2 bed apartment with friends and had an amazing time. The apartments are beautifully finished, spotlessly clean and fully equipped with everything you could possibly want. Cleaned daily by maids as well and constantly supplied with fresh towels & toiletries.

The rest of the hotels facilities including spar are second to none & the staff are wonderful. There was a pretty good breakfast spread on every day - there were some particularly tasty small pastries with a custard fillings which we could not get enough off. We also ate lunch & dinner at the hotel's restaurant occasionally - there was a good variety and the food was delicious.

The hotel offers a shuttle bus into town several times a day, but to be honest we always walked as it was only 15 minutes down the hill. A taxi is less than 5 euro's!

Carvoiero is a pretty little town - very quiet in october and I got the feeling that a lot of tourist shops & restaurants had closed for the winter, there was still ample choice of restaurants to eat at - Onze by the beach being our favourite with lots of delicious fish.

The best thing by far about Monte Santo was discovering there was a more private hot tub on the roof of our apartment!!! Only discovered this by reading the guest directory. Ask the pool staff & they will unlock the gate to the roof & get the hot tub ready for a time that suits you! Highly recommend a hot tub session at sunset with a bottle of wine.

  • Stayed: October 2012, traveled with friends
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3  Thank Globetrotter178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded November 8, 2012

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

So pleased to hear how much you enjoyed you holidays and appreciated our Monte Santo Resort. Thank you for taking the time out to complement our accommodations, amenities, facilities, services and staff. Glad that you enjoyed our roof top Jacuzzis! We look forward to seeing you again in the near future!

Kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2012

Just back from our second visit to Monte Santo - this time staying in a townhouse. They really are the nicest holiday apartments I have yet found anywhere - spotlessly clean, with an excellent kitchen and full hotel maid service. The restaurant is good too, the pools all well-designed and inviting, and the staff courteous and attentive. The weather was not good but we still had a lovely time - that is not an easy trick to pull off so thank you Monte Santo resort for your help in achieving that.

  • Stayed: October 2012, traveled with family
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Thank 3lance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales and Marketing at Monte Santo Resort, responded to this reviewResponded November 8, 2012

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

Thank you for your kind compliments to our resort. We truly appreciate the time you took out to leave us your great review. I’m pleased to hear you still had a lovely holiday despite the bad weather and happy to hear that our staff was obliging and attentive. We look forward to having you back again soon!

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2012

we stayed at monte santo resort in oct 2012, our accomadation was super, we where upgraded to a two bedroom town house, which was amazing, it had everything you could poss want. The staff were so helpful and friendly. The swimming pools, were all great, and breakfast was very good.
We will be going back again, Thanks to all the staff,

Room Tip: corner suites are large and sunny
  • Stayed: October 2012, traveled as a couple
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1  Thank paulined172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Lauren Lopes at Monte Santo Resort, responded to this reviewResponded November 8, 2012

Dear Guest,

Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

That´s great to hear that you enjoyed your holidays so much! Glad that you appreciated your up-grade and found our services and staff of 5 star adequacies! We look forward to having you back here at Monte Santo!

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2012

Lovely resort. Great location for keen walkers, providing a quiet and tranquil ambience and scenic route to and from the town. Apartments are first class and maintained perfectly. Definitely, a home from home. Already looking forward to our next stay!

Room Tip: Not for non-walkers.
  • Stayed: October 2012, traveled as a couple
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3  Thank MarbellaKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren L, Sales & Marketing at Monte Santo Resort, responded to this reviewResponded October 26, 2012

Dear Guest,
Thank you for sharing your feedback on Trip Advisor following your recent stay at Monte Santo Resort. We value each and every Guests review and appreciate the time you take out to write them. We here at Monte Santo aim to please and satisfy our guests and truly excel to provide an unforgettable and memorable Holiday Experience. We Take all of your comments on Board and try to implement them in making our 5 star resort an even more enjoyable location for your much needed and deserved holidays.

Thank you for your “home away from home” compliment, which is just how we like to think of ourselves! Glad to have you back again and look forward to next year’s visit! Take care and all the best!

Kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monte Santo Resort

Address: Rua Joao Paulo II | Lagoa, Carvoeiro 8400-556, Portugal
Location: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Carvoeiro
#2 Luxury Hotel in Carvoeiro
#2 Spa Hotel in Carvoeiro
#2 Romantic Hotel in Carvoeiro
Price Range: $115 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Monte Santo Resort 5*
Number of rooms: 133
Official Description (provided by the hotel):
Monte Santo Resort in Carvoeiro, offers a range of modern and luxurious Suites, apartments and townhouses. Just 45 minutes from Faro airport, Monte Santo is situated on the hilltops over Carvoeiro, a historic fishing town.Whether you are looking for a relaxing Algarve holiday, a fun-filled family holiday, or a spa or golf weekend, Monte Santo will cater to your every need with 5 star luxury. ... more   less 
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Also Known As:
Monte Santo Hotel Carvoeiro
Monte Santo Resort Carvoeiro, Portugal - Algarve

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