just spent 2 weeks (25th sept-9th oct) at ourasol and will never return there again and would definately not recommend it to anyone even my worst enemy. it was dirty and dismal and in need of a complete refurbishment, mattresses on beds were all stained, linen changed once in 2 weeks, towels changed 3 times had to by towels to shower, cleaning of rooms was a joke and cleaners not very helpful. had to pay for extra pillows and coat hangers, there was only one wardrobe to hang clothes for 4 adults one room had no no wardrobe or drawers, but surprisingly enough there was a wardrobe in the kitchen to store pots and pans. we had a 2 ring cooker that did not work, a micro wave situated 3 inches above floor level but no kettle or toaster only 3 of the 7 sockets in the apartment worked. the bathroom was the worst i have ever seen the bath had obviously been painted at some time but was flaking and going black but at least there was no smell. the noise at night was horrendous keeping us awake until 4-5am every night the sign in reception about police being called for any noise after 11pm was only there to fill a space on the wall. the balcony was small and dirty and only had seating for 3 there were 4 of us. i think the final insult was when the key broke in the lock and we could not go out as a group until it was fixed some one always had to be there for security we spent a night and 1 day waiting for the manager to appear to fix it, when asked when he was coming to fix it we were told later as he was watering the drive, my husband had had enough and with the aid of a pair of eyebrow tweezers and a knife he finally fixed it but when we went to reception with it they charged us 5 euros for a new key. there was also no mention of the hill in there web site which was exceedingly steep which caused problems for myself and my friend as we both have walking difficulties. lots of reviews ask what we want from our holidays given they were so cheap, well i personally did not think that £399 was cheap and yes i did expect to get the basic equipment not to have to pay extra for a second pillow or 1 euro for ever extra coat hanger. think twice before you go here its just a dirty dismal rip off hotel with unfriendly staff except for one receptionist who spent most of her time apologising to guests about the state of the place
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- Also Known As:
- Ourasol Hotel Albufeira
- Ourasol Apartments Albufeira, Portugal - Algarve