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“Great views!”
3 of 5 bubbles Review of Hotel da Gale

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Hotel da Gale
Ranked #152 of 163 Hotels in Albufeira
London, United Kingdom
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great views!”
3 of 5 bubbles Reviewed March 28, 2014

Fab location (moments from the beach and the old town), amazing views, terrace and rooftop swimming pool to die for. Perfect for those who want budget holidays. Not ideal for unfit people (stairs, stairs and stairs and uphill from the beach (but the views are so worth it!). The easiest way to go to the beach is down the stairs from the back door, first left, first right, first left and straight until you get to the beach (there is a lift down to the beach on the right!).

Room Tip: Anything on top floor; if you are close to the roof terrace, you should be able to pick up wifi sign...
See more room tips
  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sleepyduck7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisaltur, Gerente de relações públicas at Hotel da Gale, responded to this review, May 2, 2014
Google Translation
Bom dia JCAlmeida.

Antes de mais, agradecemos por ter escolhido o Hotel da Galé para as suas férias.

Estamos muito gratos e felizes por ter gostado de ter ficado alojado connosco. Estamos aplicados a melhor as nossas condições e os nossos serviços, e as opiniões dos nossos clientes são muito importantes para nós.

Esperemos que volte a reserva connosco.

Melhores cumprimentos,
Hotel da Galé
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233 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lisbon, Portugal
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed December 25, 2013

First I must say this is for sure not the most comfortable nor elegant hotel I've stayed.
What I can tell you is that for the surprisingly low price I paid in advance, for the summer time, In one of Europe's most famous beach destinations, my expectations were very low. After the whole 3 days spent there what i can tell you is that my expectations were amazingly exceeded.

The rooms and service follow average standards, breakfast is in upper floor, where you can enjoy a relaxed meal with a nice view of the surroundings, you have even a small clean pool near the bar. The location is not bad. 10 minutes walking from the nearest beach in a neighbourhood of a couple of other similar hotels.

As a conclusion, this is NOT the place to take your loved ones if you want to impress them. However, if you are on a budget, camping is not your thing, and you want a decent place to sleep during your summer vacations in Albufeira, I will definitely recommend this one to you.

Room Tip: Try to book a room facing the beach ( at the back of the hotel ), in an upper floor.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCAlmeida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisaltur, Gerente de relações públicas at Hotel da Gale, responded to this review, May 2, 2014
Thank you very much for your review. It's very important for us our clients feedback.
Looking forward to welcome you again at the Hotel da Galé.

Best regards,
Hotel da Galé
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Brighton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed September 27, 2013

If you want to have a nice holiday, then don't stay in this hotel.
If you do, you will have a holiday of hell.
Believe me when I say this, the room was dirty,
Bathroom was dirty, Smelly bed,
No power socket in the room,
breakfast was terrible and
very unfriendly and unhelpful staff, specially at the reception.
We stayed 1 out of 4 nights and
couldn't wait to get out of there.
Don't let it happen to you !
We also booked sea view room,
have a look at the photos for the
sea view.
The beach is quite far from the hotel and
the information that is given online
about the beach is being 200m from the hotel, is a lie !

Please see attached photos!

Room Tip: No Good Rooms At This Hotel !
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dxbbton69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisaltur, Gerente de relações públicas at Hotel da Gale, responded to this review, May 2, 2014
Hi dsbbton69,

First of all, thanks for booking with Hotel da Galé.

We wants to thanks to for give us your feedback. For us it's very important the opinion of our guest to improve our services and facilities.

We want to say that our hotel is a 2 star hotel and because of this we don't have the same facilities and services of the 5 star hotels.
We want to apologies if our staff was unhelpfull. It's strange because we receive a lot of good reviews of our local staff.

Our police is not to lie to our guest. We have photos on reservations sites and on our facebook page that show what kind of hotel is the Hotel da Galé. We try the best to show to our clients what they will find.

We thank you again for your feedback. We made some improves on our hotel, because of our clients feedbacks.

Best regards,
Hotel da Galé
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Travelers are raving about these Albufeira hotels

Copenhagen
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed August 16, 2013 via mobile

Paid for a room with balcony and I ended on a -3 floor terrible room smell, dirty and rotten all around I stay 1day out of 3 because they promise to change next day but after a argument with reception I move out for health safety.after this comment I will forward a complaint to the right authority for health and safety reasons

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Joaquim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisaltur, Gerente at Hotel da Gale, responded to this review, May 13, 2014
Dear Guest,

My name is Paulo Freitas and I'm the Hotel da Galé manager.

First of all I want to thank you for your review on our Tripadvisar page. It's important for us the good reviews and the bad reviews. The reviews of our clients are the key to understand what we have to improve on our services and facilities.

We want to apologies for what happen on your holiday. We are doing all the efforts to improve our hotel quality. Our hotel is a 2 star hotel but is not a excuse to have dirty rooms. We talk with our staff to understand why this happen. Right now we have restrict rules about the rooms cleanness and until now, 2014, we are happy to announced that our clients are leaving happy.

I invite you to return to hotel da Galé and to see some of the changes. I'm available to answer any question and to help our guest during their stay.

Best regards,
Hotel Manager
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London, United Kingdom
1 review
2 of 5 bubbles Reviewed August 8, 2013

Firm believer in you get what you pay for and as we knew this was a 2 star hotel so we were not expecting a great deal. We had two rooms. One had a balcony with a nice view overlooking the bay. The beds were comfortable but the furniture and bathroom were shabby and in desperate need of replacing. The second room was on the inner section and although did have a window it overlooked a courtyard and was dark and stuffy throughout the stay. That bathroom was newer but the toilet seat wouldn't stay up and rested on the back of the person using the toilet! Breakfast time was 9am to 10.30am, which is quite late and therefore everyone came together and so it was a daily bun fight! The restaurant area was too small and cramped. The staff where efficient and did their best to keep up with demand. There was plenty of food, although not much choice but there was often a shortage of cutlery, crockery and glasses. Interestingly the orange drink was replaced one morning by fizzy Fanta! There didn't appear to be enough staff throughout the hotel considering it was full at the time of our stay. Our room was cleaned 3 out of the 7 days but that was mainly because house keeping called at 5-6pm when we were getting ready to go for dinner. There is notices informing guests towels and sheets would be changed ever 3 days but the sheets were not changed at all and we had to ask for fresh towels and toilet paper on day 4. The towels were well worn and some had holes. The swimming pool was nice but there was no sunshades and the whole of the outside looked unkept. The location is really good, and in fairly easy access to the beach, old town, marina and bus stops. It wouldn't suit everyone as it is uphill and there are a lot of steps. The lift was out of order all week. The Reception staff were brilliant and worked very hard. They are let down by management. They spend their whole time apologising to guests for things mentioned above and a whole lot more. It is such a shame because even though it is a 2 star hotel it didn't really deserve that rating and it wouldn't take much investment to make it just a little more comfortable, and therefore good value for money. Please take note management.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william010713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
co.clare
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

My wife and myself stayed for a week in July The hotel is very basic but clean and functional. The steps may be issue for some. The pool is good but but the bar only opened one night while we were there. Breakfast was a joke. The staff are nice the rate was good and over all it was okay

Room Tip: We had a room over looking the car park and skip but we did book late. So ask for One over looking t...
See more room tips
Stayed July 2013, traveled as a couple
Helpful?
Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisaltur, Gerente de relações públicas at Hotel da Gale, responded to this review, May 16, 2014
Dear Guest,

Hotel da Galé wants to thank you for your feedback about your holiday on our hotel.

We want to apologies if the bar as closed on your stay. Normally the bar opens at 4 pm until 12 pm.

I understand that our breakfast was very simple but we will improve them.

We hope you return to our hotel!

Kind Regards,
Hotel da Galé
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Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 27, 2013

Perfect for the price!!

Amazing view over the ocean, the most beautiful breakfast that I ever had with seagles trying to make me company!!!

Great beach hotel, amazing staff, very clean and tidy, I recommend!!!!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gon_alo_A189158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisaltur, Gerente de relações públicas at Hotel da Gale, responded to this review, May 16, 2014
Dear Guest,

First of all we want to thank you for the excellent feedback that you give to Hotel da Galé. It's very good to know that our clients are leaving very happy with our hotel and our services.

We hope to see you again in our hotel.

Kind Regards,
Hotel da Galé
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel da Gale

Property: Hotel da Gale
Address: Largos dos Lusiadas - Cerro da Piedade, Albufeira 8200-178, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #152 of 163 Hotels in Albufeira
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel da Gale 2*
Number of rooms: 60
Official Description (provided by the hotel):
Da Gale is a small beach hotel. Its style is very Portuguese, it has 60 double and triple rooms, with or without balcony, and almost all have a sea view. All rooms have their own private bathroom with bathtub, a telephone, safety box and cable TV. The top floor is home to the Navy Bar, with its panoramic view. This is where we serve breakfast and create a friendly relaxing atmosphere right through to until midnight, with background music to soothe you as you gaze out to sea and across the marvellous Albufeira coastline. ***************************************** E uma pequena unidade hoteleira de praia de estilo bem portugues com 60 quartos (duplos e triplos), com ou sem varanda, quase todos com vista para o mar. Todos os quartos tem casa-de-banho privativa com banheira, telefone, cofre e TV por Cabo. No ultimo andar temos o nosso "Navy Bar" com uma vista panoramica, onde servimos os Pequenos-almocos e criamos uma atmosfera simpatica e relaxante, ate a meia-noite, com musica ambiente para o servir, vislumbrando o mar e a maravilhosa costa de Albufeira. ... more   less 
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Also Known As:
Da Gale Albufeira
Da Gale Hotel Albufeira
Hotel Da Gale Albufeira, Portugal - Algarve

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