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“Pine Cliffs Resort”

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Pine Cliffs Residence, a Luxury Collection Resort
Ranked #24 of 163 Hotels in Albufeira
Certificate of Excellence
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pine Cliffs Resort”
5 of 5 bubbles Reviewed November 1, 2012 via mobile

Absolutely brilliant resort. I have been 5 times and am going again for birthday in May. I do not have a single bad word to say. Accomdation range from nice apartment rooms to massive mansions, which are bought for millions of pounds. There is a great beach, lovely sunset bar, outstanding breakfast buffet, at least 4 swimming, a spa, loads of great restaurants, a children's club with a huge pirate ship, bouncy castles, mini-golf course and bikes to ride. As for sports, you can play at the football club for children, there is a bunch of tennis courts, a majestic golf course and water sports like sailing and even yatching. The resort is very expensive, even for only a weekend, but if you can afford the costs there is no reason why you should not go.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holidayfanatic1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review, November 5, 2012
Dear Guest,

We are delighted to know that your stay has been the most enjoyable and that you have appreciated both the Resort and the services provided.

Your kind comments are greatly appreciated and it is always gratifying to receive such recommendations and we would like to thank for your preference over the years.

We look forward to celebrate with you such a special occasion next May.

Best regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (160)
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Cardigan, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

Stayed in the garden access residence suite. Fantastic standard. 3 large bedrooms,(incredibly comfortable beds) 2 en suite, plus 1 extra bathroom. Excellent kitchen and lounge with lovely patios overlooking golf course.Very clean and very well appointed,

The staff and service were faultless. Can't remember the last time we had such consistently good service.

Lovely breakfast buffet with everything you could want - great for the children. Indoor pool in hotel great facility and the best gym is in the residence area.
Lovely beach accessed by lift behind hotel.

Restaurants were expensive so we tended to eat out side the resort nearby.
Will definitely go back.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review, October 30, 2012
Dear guest,

We are happy to learn that the Pine Cliffs Residence Suite met your expectations and provide you the most enjoyable stay at our Resort.

Your kind comments about our associates and the service provided are greatly appreciated. Customer care is amongst our highest aspirations and it is always gratifying to receive such praise. And we are thankful as well for your comments about the breakfast and resort facilities.

We would like to thank you for taking the time to share your feedback and for your support and we look forward to welcoming you at Resort in the near future.

Sincerely yours.

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
5 of 5 bubbles Reviewed October 29, 2012

We have recently returned from the resort and had a great time. We needed a relaxing break that catered for children and allowed parents to have some quality time together and with child and that is definitely what we got.
The weather was the only problem but with an indoor and an outdoor heated pool we still managed to get our 1 year old in the pool every day. The resort is huge but we went out of season so not too busy. There is a train that takes you around the resort (children love it), neccessary if you are based at the far ends of the resorts and struggle to walk (I was heavily pregnant so it was helpful). We self catered and found that suited us better with a young child, there are 2 supermarkets outside the resort. The restaurants are slightly pricey, although the Piri Piri restaurant had great quality food!! Restaurants are very child friendly. As we didn't have access to a car we didn't venture too far out of the resort. The local village is not worth a trip unless you are going to the supermarket. A taxi to Albueira is £15 one way, buses are unreliable. Accommodation is amazing, all the mod cons, clean, large and staff helpful. Would return but would need to save up as it is expensive.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clare K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review, October 30, 2012
Dear Guest,

We are very pleased to learn how much you enjoyed your stay with us and that we were able to provide you with some relaxation moments.

We highly appreciate your kind comments about our associates and our Resort facilities, especially Piri Piri, and we are glad to learn that the whole family had a good time in the Resort swimming pools and that the resort train was useful and fun.

We are looking forward to welcoming your family again in future.

Kind regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarbert, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 24, 2012

We didn't stay at the hotel but having read the reviews below about the Piri Piri restaurant I just had to write to re-dress the balance. Our family of four, inc 2 boys age 8 and 9 yrs called in on spec tonight looking for a nicer place to eat than anything we had been shocked by in Albuferia. From the moment we arrived the service, staff and food was 5*.
I had the crab dumplings and swordfish steak, husband had soup of the day and veal and the body's ate off the children's menu -spaghetti bol! The staff were great and treated us to a huge range of Piri Piri to try, the boys loved it, this was a memorable evening for our holiday and I would definitely recommend and return!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank LadyBubbles69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review, October 29, 2012
Dear guest,

We would like to thank you for the time taken to post your feedback on Tripadvisor.

We are pleased to learn that you and your family have fully enjoyed your experience at Piri Piri Restaurant and we appreciate your kind words about the food quality and our associates.

We hope to welcome you back at Piri Piri or at any other of our restaurants and possibly have you and your family as guests at our Resort.

Kindest regards,

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

We stayed as a family of 5 in a two bedroom in the S-apartments. They are very large and well decorated. We liked the hotel, both restaurants and pool areas. Beach is also great, with a nice walk over the rocks to the neighbouring town where a fantastic fish restaurant is located. The golf at the hotel is great. I can strongly recommend this hotel for a lovely and relaxing luxury holiday at the Algarve.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Torsten_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review, October 29, 2012
Dear Guest,

We are very happy to acknowledge that you had an excellent holiday at our resort. It is very rewarding to receive such compliment on our facilities and services and we are thankful for your recommendation.

It will be a great pleasure to welcome you back in future.

Kind regards

Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

We had a lovely 10 night stay in the Residence apartments – our apartment was a three bedroom place but two rooms were locked making it one bedroom only. Fully fitted out to a really good standard – we even had an electric juicer. Totally suitable for self catering if you want it. Clean throughout.Grounds are well kept.
We were travelling with our baby (5 months) and staff were great towards him. He was treated like a superstar at the nursery and we were very impressed by this facility, especially the personnel. Couldn’t recommend using the nursery highly enough. Lots and lots of families when we were there – mainly babies and toddlers.
The main pools were all freezing – put us off having quick dips. No hot tub either which was a disappointment.
Breakfast which was included was excellent – think 80% of a Vegas buffet.
Starwood always charge a lot for food and drinks and food on the property was expensive. Pizza or burger €15, buffet dinner €35 beer €5. SPG card gets a 10% discount. WIFI free in residence and hotel reception areas.

Room Tip: Get a ground floor residence suite.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank daveybigpotatoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review, October 18, 2012
Dear Guest,
We are happy to learn that you have enjoyed your stay with us and that the Suite at Pine Cliffs Residence was suitable for your family and met your expectations.
In regards to the pools, kindly be informed that we do have one outdoor heated pool located by the Golf Suites Vacation Club and an indoor heated pool located on the main hotel, which are more suitable for families with young children. Also in the main hotel health and fitness club you will find a Jacuzzi and Sauna.
We highly appreciate your kind words about our associates and Porto Pirata and It will be a great pleasure to welcome you and your family back soon..
Yours sincerely,
Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sutton Coldfield, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

My wife, daughter, son in law, 17 month old grandson and I stayed in a 2 bedroom apartment which has a lounge, kitchen area with all the equipment you need plus a balcony for each room. Very nice indeed. We stayed the last week in September and the weather was not perfect, no rain, but sometimes a bit cloudy, but I understand that is very unusual for the Algarve and anyway it suited us that it wasn't too hot. Also the resort seemed to be less than half full so most of the time we virtually had a pool to ourselves.
Observations on some of the other reviews I have seen :
Very expensive to eat and drink? I didn't think so - e.g at the Beach Club, 5 Euros for a large beer, 14 Euros for Hamburger and fries. My most expensive meal was 30 Euros for a great fillet steak at the Piri Piri. I did join as a Starwood Member and got 10 - 20% discount on food at certain restaurants.
A long, difficult walk to the beach? My wife is not great at walking, but didn't have a problem. We left the push chair at the top and then carried the grandson down no problem.
Friendly staff? Absolutely, especially at the restaurants. Also we had a small issue with the cooker and someone came round within 5 minutes to sort us out.
We were in S8, one of the furthest from the hotel, probably a 20 minute gentle walk, but such a pleasant walk skirting the golf course.
Good choice of pools, the one at the golf course was my favourite. The indoor one was nice, but expected it to be a bit warmer.
I would definitely recommend for a family holiday.

Room Tip: S1 and S2 are closer to the hotel and overlook the golf course and the footpath between the residenc...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Graham G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review, October 20, 2012
Dear Guest,
We are happy to know that the apartment at the Pine Cliffs Residence was suitable for the family as well as the overall resort facilities and that you had a great holiday. We do regret to know that you have experienced a small issue in the restaurant but we are glad to learn that was resolved in a swift manner. Your kind words on our employees are highly appreciated, and enable us to maintain the high standards of our Resort.
Kind regards
Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pine Cliffs Residence, a Luxury Collection Resort

Property: Pine Cliffs Residence, a Luxury Collection Resort
Address: Praia da Falesia, Albufeira 8200-909, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Albufeira
#13 Spa Hotel in Albufeira
#13 Family Hotel in Albufeira
#18 On the Beach Hotel in Albufeira
#19 Luxury Hotel in Albufeira
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pine Cliffs Residence, a Luxury Collection Resort 5*
Number of rooms: 154
Official Description (provided by the hotel):
Located at the renowned Pine Cliffs Resort, Pine Cliffs Residence (Voted Portugal's Leading Family Resort) offers its guest the privacy two or three bedroom residence suites abundantly equipped with all modern day appliances and comfort with breathtaking views over the scenic golf course. This exclusive resort provides an array of activities for all ages, including world-class golf course, five tennis courts and swimming pools, spa treatments, kids' club and private access to the beach. ... more   less 
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Also Known As:
Pine Cliffs Residence Hotel Albufeira
Pine Cliffs Residence, a Luxury Collection Resort Albufeira, Portugal - Algarve

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