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Quinta Pedra dos Bicos
Ranked #37 of 154 Hotels in Albufeira
Reviewed June 21, 2014

Plenty room in apartments only complaint not enough room around the bed. Lovely and clean central to beach and the strip also only 20 - 25 minute walk to old Alberfuria will be returning. the apartment block we were in was nice and quiet

Room Tip: Would have been better to have a room facing the pool
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  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with this hotel
2  Thank Ailsa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 21, 2014

Have just returned from a week at this property and there were good and bad things about it.
We arrived just after 12 and were told the Apartment wouldn't be ready until after 3pm so had to put our cases in a locker room, which was guarded like Fort Knox. The temperature was in the 30s and we had to go back to ask for our cases to change into something more suitable and weren't allowed in the locker room. We had to point to our cases and the Receptionist bought them out. A lady was with a child and was told she could go in to look for her case but not the child. Quite rightly the lady said there was no way she was leaving a child on her own.

Rooms

We had a large but dingy couple of rooms. The bedroom had burgundy walls and brown curtains and was like a 70s throwback with beds so hard I think they were made out of the same material as punch bags. I kept waking up during the night with dead legs and arms which had gone numb due to lying on a rock hard bed. A few glasses of wine gets you over to sleep but it's not long before you wake up.
There was a large kitchen with good facilities, including a kettle, toaster, microwave, coffee maker, fridge and plenty of utensils if you wanted to cook. It also had a large table and was spacious.
The bathroom was fine with a bath with an overhead shower.
Towels were replenished daily and the rooms were cleaned daily.
There was no balcony or terrace and because the rooms were so dingy with the view being of a tree right in front of the windows, it wasn't very pleasant.

Staff
The Receptionist seemed pretty clueless no matter what was asked of her. When we asked about getting to the gypsy market she said it was too far to walk and we should get a bus or taxi but she didn't know anything about which bus or where to get a bus.
I also asked her about hiring a towel as I had forgotten mine. They were advertising you could hire them for around 1.50 a day or just over 7 euros for the week, but when I asked about towel hire she was again clueless and I went out and bought one. There was a chinese shop quite near to the Apartments with a large range and I got a decent towel for 6.50 euros.
We were with Jet2 and had been told the return flight times would be on the noticeboard or in the book after 5pm the night before the return journey. This didn't materialise and we had to make a number of trips to Reception before being told around 9pm of the pick up times. It's just a little niggle but you shouldn't have to rake around trying to find out what time you are getting picked up so I think the Staff in resort are seriously lacking.
Also the Jet 2 book had very little information and there were no visits from Reps during the holiday.

The Staff around the pool behind block 13 were very pleasant and helpful. The pool area is large with sufficient sun beds and mattresses can be hired for 2 euros.
A word of warning regarding the pool. There is a deep pool and a small pool above it with fountains. As you step in at the right hand side there is a slope which you can't see until you're in there. In my case I did a Delboy and slipped straight to the right as I stepped in, creating a canny splash and scraping my back.

Location

The apartments are in a good location. As you leave the complex straight ahead takes you to a good supermarket called Intermarche which had a good variety of food and drink at very reasonable prices e.g coconut cornetto type cones for 1.69 euros for 6. There was also usually a wine tasting corner where a member of staff let you try a couple of wines. My partner found a one he liked after the mini wine tasting and we stuck to it for the holiday, and at 2.79 a bottle was excellent value for a decent wine.
If you leave the complex and turn right you get to the Strip after about 5 minutes. There are a good selection of bars and restaurants but with the football being on wall to wall in most bars we didn't really get a true reflexion of what it must normally be like.
There is a taxi rank just outside to the right of the hotel and it cost 5 euros to the old town. There is also a bus stop over the road and I think it's about 1.40 a journey but we didn't use a bus so can't comment on how frequent or good a service they are.

I was quite surprised at how big this Complex is. There are a lot of buildings and it looks like some are owned and some belong to the hotel. Some had lovely balconies and some had terraces but if you get block 13 it's a bit dingy.

For location it is a good choice but there are pros and cons

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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3  Thank TyneAndWearColumbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2014

Stayed here for 10 days in June. It was a little hectic at check in with tired kids and plenty of people trying to get the lone girl's attention at the desk but we ended up in a lovely 2 bed roomed apartment across from reception. View wasn't terrific but we had a balcony and tons of room for the kids. It was clean and had every extra we could think of (TV, microwave, cooker, oven, fridge, toaster, kettle, washing machine, dishwasher, etc).

The pool area was well maintained (although the adult pool tapered away pretty quickly being the only minor gripe) but the staff were very friendly. Service at the pool bar was very friendly again if a little slow.

The hotel receptionists were kept busy but they always smiled (well bar one but she at least was helpful) and special thanks to Nadia for her help on getting us all out the door on final check out.

All in all, close to the beach, great pool, nice apartments, friendly staff and a short walk to many bars, shops and restaurants. Exactly what you need.

Room Tip: 2 bedroom apartments across from reception seem to be newer and better equipped for families.
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  • Stayed: June 2014, traveled with family
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2  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuintaPedradosBicos, Manager at Quinta Pedra dos Bicos, responded to this reviewResponded July 8, 2014

Dear John F

We are delightful to hear about your experience in Quinta Pedra dos Bicos and we would like to thank you for taking time writing your comments about your stay.

We always like to receive our guests with a smile and we always do our best to provide them a pleasant holiday.

I will pass to the staff your kind comments about them.

Our main purpose is to reach and exceed the expectations of our guests, and we are glad that we have achieved your expectations.

We are looking forward to receive you again in Quinta Pedra dos Bicos.


Kind Regards
Dionete Gaspar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2014

Here we are having fun in the sun loving this self catering apt! Great facilities and fab location. Perfect with little ones. Private pool for block 18 is brilliant. Steps down to beach but my 20 mth old can cope. Meters from great resort. 4 star and truly worth it!

Room Tip: Ask for black 18... Private pool & near beach x
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  • Stayed: June 2014, traveled with friends
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Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2014

Just back and although we did not have a balcony we could not fault our stay, except the beds.If you did not have enough alcohol you did not sleep due to hard beds.
Clean and towels bedding changed daily.
Lovely location however would have preferred a beach you can access without all those stairs, was not warned about this and both me and my husband do suffer with walking.

Apart from this excellant break with my hubby

Room Tip: ask and insist on garden or balcony to make it a perfect break
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  • Stayed: June 2014, traveled as a couple
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuintaPedradosBicos, Manager at Quinta Pedra dos Bicos, responded to this reviewResponded July 1, 2014

Dear guest,

We truly thank you for your comprehensive and constructive review of our resort.

We strive to provide all our guests with excellent services and we are truly sorry to hear that you were not satisfied with the condition of the mattresses. In the meantime we would like to inform you that most of the mattresses are being replaced and an upgrade is being made on all the other mattresses. Please accept our apologies for the inconvenience.
We would also like to mention our beach Pedra dos Bicos is located between Santa Eulália and Oura beaches, which offer quite easier accesses.

We thank you for your honest opinion and various suggestions, which are certainly very appreciated as they really help us introduce improvements where our guests feel they are most needed, and we reiterate our total commitment to our guests´ satisfaction and how important all your comments are.

We are delighted to know that we have mostly succeeded at meeting your needs and we hope to have the opportunity and pleasure of welcoming you back at Quinta Pedra dos Bicos.

Kind regards,

Dionete Gaspar
Manager

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Reviewed June 15, 2014

Excellent apartments the room was massive and cleaned to a very high standard. The staff were happy to help. The pool area catered for children as well as a good equipped bar and snack bar for the adults an Ideal location for restaurants and night life. We would definitely return.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank jarredcollinge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuintaPedradosBicos, Gerente at Quinta Pedra dos Bicos, responded to this reviewResponded July 16, 2014

Dear Guest,

We were delighted to read your comment.

We are very pleased you are satisfied with your stay at Quinta Pedra Dos Bicos.

The major concern of our team is to offer quality experiences. We want our guests to feel at home and we achieve a great sense of fulfilment when our guests recommend Quinta Pedra Dos Bicos.

We are looking forward to welcoming you again.

Kind Regards

Dionete Gaspar,
Directora Operacional

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014

Just returned from one week stay. Originally in apt block 6. This was a fab apt with dishwasher , wash Mach leather sofa really big rooms and balcony. It is overlooked by hotel and so overshadowed and noisy with traffic & revellers on way home. We reminded reception of our original request for balcony with view and although they could not accommodate it on the first day we were moved on day 2 to. Block 18. There although apt smaller and less equipped it was still great and we had a view of pool and sea. Pool only seemed to get used by our block so often only 6 or 10 people there. Much quieter than other family pool area where snack bar located. We preferred the quieter area with views. Others may prefer the busier parts. The apartments are all a short stroll to loads of restaurants and bars or a few minutes walk further on and you enter the strip. One hour transfer from airport. Overall a great location and place to stay.

Room Tip: We felt block 18 was best
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  • Stayed: June 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Navid2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quinta Pedra dos Bicos

Address: Rua da Pedra dos Bicos 24 | Santa Eulalia, Albufeira 8200-315, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#25 On the Beach Hotel in Albufeira
#28 Luxury Hotel in Albufeira
Price Range: $38 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quinta Pedra dos Bicos 4*
Number of rooms: 71
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Also Known As:
Quinta Pedra Dos Bicos Hotel Albufeira
Quinta Pedra Dos Bicos Albufeira, Portugal - Algarve

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