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“Brilliant Hotel & Holiday”

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Grande Real Santa Eulalia Resort & Hotel Spa
Ranked #11 of 154 Hotels in Albufeira
Certificate of Excellence
Reviewed April 10, 2014

Visited Portugal for the first time from 22nd to 29th March 2014 and thrilled with the welcome there, in particular in the Hotel. My husband and I met up with friends from the UK who we have known since first meeting while on holiday 9 years ago in Canada. Our holiday in Portugal was excellent in every way and especially with the standards in the Hotel. We stayed on a B&B basis and found the staff and food excellent. The Hotel in general gets full marks, only "small" complaint we have was that we found the charges for the use of their Spa quiet expensive, so did not avail. We will definitely be going back to Grande Real. Thanks for making our holiday so enjoyable.

  • Stayed: March 2014, traveled as a couple
    • Value
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Thank DublinGerD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded April 23, 2014

Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,456 - 1,462 of 3,028 reviews

Reviewed April 8, 2014

Hotel is very clean and staff are friendly enough. There are hotels that are located better, but if you are looking for a holiday where you just want to chill on a beach or by pool then this hotel is ideal. There is a bus that runs to both towns, quite infrequent but a taxi isn't expensive either. my room was nice enough, nice personal touch on arrival with milk and water provided and sweets as they were expecting my toddler. Don't go for room 464 (self catering suite) if you want to use th balcony as it is very tucked away and so very shady. I didn't eat there so cant comment on the food. a very large complex, direct assess to a lovely beach and many pools so I don't imagine would feel very cramped even at th busiest times, but was very quiet when I went. all in all a pretty nice hotel!

  • Stayed: April 2014, traveled with family
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Thank Krystal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded April 23, 2014

Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

Once again we have just thoroughly enjoyed a 3 night break at the Grande.
Stayed 27th to 30th March as a birthday treat made all the special by the hotels lovely gesture of a bottle of Cava upon returning to our room.

Have tonight booked a 4 night stay and fly out again 25th May as missing it already and will be joined by our youngest daughter and friend.

  • Stayed: March 2014, traveled as a couple
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2  Thank Gerona_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded April 23, 2014

Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
15
Reviewed March 29, 2014 via mobile

We arrived at the hotel (by Yellow Fish Transfers which were excellent and easy to book online) and were really pleasantly surprised in how luxurious the resort was. The reception and seating areas really are grand and we were driven round to our apartment on a buggy! The reviews on here gave a glowing report but I still didn't know what to expect. We had a groundfloor one bedroom apartment with spacious outside area- it would be great to go with a group and stay in the neighbouring apartments as 3 shared the same outside area, complete with table, comfy chairs and sun lounger. The bed was HUGE! The cot was already set up next to the bed and everyday the cleaners would fold the sheets and even his little pyjamas!
The apartment had basic kitchen facilities (2 ring electric hob, microwave, kettle, coffee maker, sink, fridge- so had to be creative with meals- lots of crockery and pans) but it was all clean and the apartment was ideal. I would recommend you take a few essentials ie tea/ coffee, washing up liquid/ cloth and/ or head straight to the intermache to get supplies as we didn't until the next day and couldn't even have a cuppa in morning! It is a walk to the shop and if you have a little one like us- don't leave your buggy behind as it was a struggle with heavy bags and 2 yr old who wanted to be carried!!

The rest of hotel was fab- we took advantage of the 50% off week for spa treatments and enjoyed reflexology, sports massage and had my nails done. Nearly all the staff speak fluent English which helped as I knew no Portuguese!

The cafe on the beach was great too. Very reasonable. Everywhere we went the staff and people in general were so friendly and gave special attention to our boy. The beach was amazing too. I imagine in high season the hotel will be extremely busy- it was just perfect for us with our son. The weather was quite amazing to for this time of year- we went for a week from 20th March. The lady at the kids club was great too and our boy loved the slide (more than the well equipped play room).

The free bus trip to the old town is a must- it was beautiful. We perused the shops then had a lovely fab meal at Cabana Fresco restaurant on the corner- amazing service and amazing food. Celebrating our anniversary we thought we'd go for something special and it certainly was. They were great with our boy too.

Back at the hotel we were surprised with a gift from the hotel to celebrate our anniversary which was an amazing touch we felt very lucky!

Thank you to the hotel for a special holiday. We will be emailing them personally and hope to return with family.

Stayed: March 2014, traveled with family
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded April 23, 2014

Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014

Before coming here I did a very extensive search for a good hotel.
I feel that I made the perfect choice.
We stayed in the apartment, on our arrival we got chauffeured off to our apartment !
Luggage was brought us!
Apartment was very big with loads of space. Rooms are a lil out dated but still do-able!!
Two bathrooms a large bed in the big room these were a lil noisey but ok.
Beautiful location situated on the beach we loved it.
Service was good nice breakfast. Dinner was okay!
Albuferia in general not much to do or u gotta travel very far!!!
All in all a good hotel and better then the rest!!!!

  • Stayed: March 2014
    • Value
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1  Thank Shista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded April 23, 2014

Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

We have just returned from here, sadly. This is a fabulous place. Peaceful. I think some reviewers have missed its most important attribute, that it’s a spa. Everything here is designed to help you relax, and we did. You don’t need to use the spa itself to appreciate the beautiful surroundings, the beach, the pools, the rooms, the public areas. It's all about kicking back.

We were so happy here and so sad when we left. There are niggles – but they’re only niggles and meant nothing overall. This place is superb. The staff are superb. The experience is superb. We are planning our return. Thank you for teaching us that it’s possible to switch off.

  • Stayed: March 2014, traveled as a couple
    • Value
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    • Cleanliness
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1  Thank Birthdaytreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded April 23, 2014

Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

My partner and I have just returned from a much needed break at this fabulous hotel. All staff are very friendly and very attentive but not intrusive. We stayed on a half board basis and the food was very good. The breakfast buffet contained everything from yoghurt's to cereals to fruit and full cooked breakfast and much more besides. All very fresh too. Our first evening meal was a'la carte, it was it was very nice and beautifully presented. The rest of the week was a buffet, again lots of choice, meat, fish and pastas. there were many sweets and also a fine array of cheese and biscuits.
We had a classic room which overlooked the car park but we had asked for a sunny balcony which we got. Should we return we would request a sea view room. Having said that, the room was immaculate and spacious. Toiletries were available for use in the bathroom.
We found the beds a little too hard and very noisy when you turned over, however this did not stop us sleeping.
The hotel is spacious and well maintained throughout.
The bar staff staff were very friendly and the cocktails were superb. There is also a cafe bar which overlooks the beach. We spent many hours here throughout the week either having lunch or just taking in the fabulous view over a Martini or two.
It is definitely a 5* establishment and 5* prices do follow but in my opinion it was well worth it, the quantity and quality was excellent.
The hotel is right on a small beach which is beautiful.
There is a courtesy bus which stops at "The Strip" and "The Old Town" if you would like a little meander around.
I would definitely recommend this hotel to anyone wanting a quiet relaxed break in beautiful surroundings.
A big thank you to your excellent staff for a great weeks holiday.

  • Stayed: March 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank LaineyJuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded April 23, 2014

Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grande Real Santa Eulalia Resort & Hotel Spa

Address: Praia de Santa Eulalia, Albufeira 8200-916, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Albufeira
#5 Spa Hotel in Albufeira
#8 Family Hotel in Albufeira
#8 On the Beach Hotel in Albufeira
#9 Luxury Hotel in Albufeira
#10 Romantic Hotel in Albufeira
Price Range: $61 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grande Real Santa Eulalia Resort & Hotel Spa 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Grande Real Santa Eulalia Hotel Albufeira
Grande Real Santa Eulalia Resort And Hotel Spa
Santa Eulalia Portugal
Grande Real Santa Eulalia Resort & Hotel Spa Albufeira, Portugal - Algarve

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