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Reviewed December 11, 2013

We stayed at the Grande real Santa Eulalia Resort over the Easter holidays earlier this year and had a fantastic stay. Me, my husband and 2 kids age 10 and 3. All 4 of us loved the resort and surrounding area. Staff were friendly and helpful, breakfast fantastic, rooms clean and comfortable.... what more do you need. We have booked to stay again over the New Year period, we normally stay in Villamoura at New Year - but due to such a fab experience here earlier in the year, we have decided to return, taking my parents with us this time for their anniversary.

  • Stayed: April 2013, traveled with family
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5  Thank glenview75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded January 6, 2014

Dear Guest,

Thank you very much for your kind review, which we really enjoyed.

Reading that you have had such a wonderful first experience that you returned to celebrate 2 special occasions with us, is the biggest compliment we can hope for.
And we hope that you enjoyed your last stay with us as much as your first one and that you have had a fantastic New Year’s Eve and anniversary celebration with us.

We wish you a Happy New Year and hope that we will be able to welcoming you again in 2014 to the Grande Real Santa Eulália Resort & Hotel SPA.

Kind regards


João Máximo
Manager
Grande Real Santa Eulália

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

Lovely , hotel . Really special . If you left the windows open at night you can Hear the sea as it's so close , we had a direct access to the gorgeous beach.
We are a small family we stayed in the hotel , which is also file for couple,s, however if you are a larger party they also have villas and apartments and they are also lovely.
 The food was very good , there was one or 2 negative comments but you always get that , we found it fine and high standard. 
I agree with a precious suggestion , purchase the drinks package it's 6 euro I think and allows soft drinks and wine . And works out good value we thought.
Getting here was easy although a bit delayed due to BA , our transfer however was still waiting for us very patiently with our name in the air and full of smiles , her name was Philipa and worked for a very efficient company called yellowfishtransferrs , she took us swiftly and carefully to the hotel I time for dinner and then bed ready to start our very enjoyable

  • Stayed: November 2013
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3  Thank paulhardyleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded January 6, 2014

Dear Guest,

Thank you very much for your kind review.

We are really happy that you have had a thoroughly enjoyable stay with us and that everything from the location, facilities and food corresponded or even exceeded your expectations.

Thank you for having shared your feedback with us and on Tripadvisor and we look forward to welcoming you back for another perfect stay at the Grande Real Santa Eulália.

Kind regards


João Máximo
Manager
Grande Real Santa Eulália

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013 via mobile

When we pulled up at this hotel. It was wow. It is a gated secure complex. Plenty of security cameras about. Beautiful clean rooms, cleaned daily. Toiletries provided. Breakfast was excellent. got spoilt with fizz for breakfast. Plenty of choice. Heated outdoor pool. Could do with a free indoor pool. The lack of English spoken by the staff was disappointing. It was hard to understand each other. Bus timetable for local buses would have been better in English. free bus from the hotel is a bonus, but a few more stops would be beneficial. All in all an excellent place to stay.

Stayed: November 2013, traveled as a couple
3  Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded November 26, 2013

Dear Guest,

Thank you very much for your kind review.

We are happy that you enjoyed your stay with us and that you were impressed with the Resort, its location and facilities. Unfortunately, though, not with the language skills of our team, which honestly surprised us since all our Front of the House staff speak English and usually guests have no problem in communicating with them.

Thank you also for your suggestions to provide the local bus time table in English and to include further stops in our Shuttle Bus service, which will both be taken into consideration.

Thank you for your excellent review and we really look forward to welcoming you again to the Grande Real Santa Eulália Resort & Hotel SPA for what will hopefully be another great stay with us.

Kind regards


João Máximo
Manager
Grande Real Santa Eulália

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Reviewed November 22, 2013

This was an excellent holiday. The hotel is in a beautiful location, overlooking the sea, with a bath leading from the hotel to the beach. The hotel has a cafe overlooking the beach, a relaxing, peaceful place to have lunch and gaze at the ocean.

Room Tip: Get a room with a sea view.
  • Stayed: November 2013, traveled as a couple
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1  Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded November 26, 2013

Dear Guest,

Thank you for your kind review, which we really enjoyed reading.

It was gratifying to learn that you have had a pleasant and peaceful stay with us and that you enjoyed every single aspect of it, especially the Café Bar Atlântico, its views and tranquility.

Thank you for having shared this with us and we look forward to welcoming you again to the Grande Real Santa Eulália for another excellent holiday with us.

Kind regards


João Máximo
Manager
Grande Real Santa Eulália

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

I have travelled quite extensively and am used to stay in boutique and quality hotels. Even though I knew this hotel was a five star hotel, i must admit I was very impressed with the facilities and the opulent and tasty decors within the public areas, and the different corners within the hotel settings that cater for different moods (on one's own, having drinks with friends, quiet reading area, free pcs for social media, lounging area). We stayed in the self catering unit because I am diabetes. The accomodation is spacious, clean, and the maid came in everyday and did an excellent job in cleaning the kitchen and the bathroom, giving us fresh towels as we both like a dip in the sea. The seaview is amazing and the hotel has its own private path to the beach. There is a regular free shuttle bus service to Abufeira throughout the day (until 6pm). The thalasso spa experience is out of this world. Would recommend the spa if one has got aching limbs. I would definitely go back there.

Room Tip: go for a room with a full seaview, the higher the better.
  • Stayed: October 2013, traveled with friends
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1  Thank DWANGBirmingham_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this reviewResponded November 26, 2013

Dear Guest,

It was a real pleasure to read your kind, detailed review and to find out how much you enjoyed staying with us and how impressed you were with the Resort, its décor, facilities and cleanliness.
Actually, so much that you would definitely return.

Thank you so much for having shared this with us and also for recommending our Spa to anyone who has aching limbs. Most guests use the Thalasso Circuit for relaxation, but it has in fact healing properties and is recommended to help treat and prevent rheumatism, depression, as well as vertebral, respiratory or dermatological problems, amongst others.

Thank you for mentioning this and for your feedback.

We really look forward to welcoming you again to the Grande Real Santa Eulália Resort & Hotel SPA for what will hopefully be another lovely stay.

Kind regards


João Máximo
Manager
Grande Real Santa Eulália

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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