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“Brilliant 4th Visit Still As Good !!!”

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Grande Real Santa Eulalia Resort & Hotel Spa
Ranked #11 of 162 Hotels in Albufeira
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Brilliant 4th Visit Still As Good !!!”
Reviewed October 19, 2012

As a travel agent I have been to some AMAZING hotels over the years and tend not to return to the same hotel twice, however The Grand Real Santa Eulalia is an exception to this rule.
I have stayed at the hotel for the last 4 years always going in October, the weather has always been great, and the service from staff outstanding.
This time we stayed in one of the two bedroomed apartments over looking the resort, these rooms were very spacious clean and to a very high standard, we upgraded before hand to included the breakfast which I would highly recommend!
The hotel offers a free courtesey bus to Albuferia both the new & old twon serveral times a day, however I would definatly recommend a trip to the neighbouring resort of Vilamora approx 25 euro's each way in a taxi.
We travelled with two children who loved the pools and beach location, they did'nt bother with the childrens club as were happy in the pools and on the beach.
We used the beach bar for lunch which was very resonable priced, and lovely views over looking the ocean.
Overall another great stay Thank you Santa Eulalia Team ... We will be back nexy year

Room Tip: Room 248 High Floor 2 Bedroomed Apartment close to resort pool
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, October 30, 2012
Dear Guest,

We appreciate all reviews and comments, but it is especially rewarding to read a review from a guest and travel professional, who, because of the Grande Real Santa Eulália, broke the habit of not returning to a Hotel twice, having visited us for the 4th time now.
It leaves us even happier that your last visit was so brilliant that you are already planning your next stay with us.

Thank you so much, also on behalf of the entire team of the Grande Real Santa Eulália Resort & Hotel SPA.

We look forward to welcoming you and your children back next year.

Kind regards


João Máximo
Assistant Manager
Hotéis Real Algarve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Truro, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 17, 2012

Had a fantastic time here with friends - really lovely hotel - staff were friendly and very helpful. Breakfast really great. no complaints here.
On the balcony we had a view of the sea, it was a great outlook as we had no one that was or could look into the room.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank clive h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, October 22, 2012
Dear Guest,

We are happy that you have had a thoroughly fantastic time at our Hotel.

Thank you very much for your feedback and we look forward to welcoming you again, hopefully soon, for another enjoyable stay at the Grande Real Santa Eulália Resort & Hotel SPA.

Kind regards


João Máximo
Assistant Manager
Hotéis Real Algarve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
surrey
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 8, 2012

We visited for the second time and stayed again in the self catering apartments and again had a brilliant time! The staff are so helpful and special thanks to Jorge Coelho in Reservations who ensured from our booking request everything went well. This resort is brilliant for our family needs with a 2.5 year old toddler. It is so close to beach and heated swimming pools and we love the flexibility of self catering. Wi fi from the self catering apartments is free and unlimited and you can use the computer in the business centre within the hotel itself for free and unlimited!! This time round I had 3 full body massages and my husband used the thermal spa pools and all very relaxing. Ask for Natalia if you chose the full body massage (she has magic hands!).

Room Tip: If you have toddlers try to stay on the ground floor of the self catering apartments by the swimming...
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  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank co_ordinatorSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, October 22, 2012
Dear Guest,

The biggest compliment for a Hotel is a returning guest and we are therefore really happy that you visited us for the second time now and once again fully enjoyed your stay.

Thank you very much for your kind and motivating comments, also on behalf of the whole team, especially Natalia and Jorge, and we look forward to welcoming you back for your third, brilliant stay.

Kind regards


João Máximo
Assistant Manager
Hotéis Real Algarve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2012 via mobile

We enjoyed our honeymoon here for 10days at the end of August. The hotel itself was lovely, staff very friendly and helpful. Food was fantastic, we were half board and eat our evening meals mainly at the main buffet restaurant which was continuously stocked with fresh tastey food. we eat a couple of times at the fish restaurant/grill by the beach - we haven't had fish like that in a long time, cooked to perfection. The Italian had delicious food too, although lacked atmosphere at 'normal' eating times - it seemed to get busy later in the evening before the club opened. Rooms were starting to get a bit tired, carpet especially needing replaced. We had a land view and our balcony overlooked the sunset and woodland to the side. On the balcony we had a side view of the sea, but we realised it was a great outlook as we had no one that was or could look into the room. We were a bit disappointed to only get a sun lounger by the pool for a couple of days throughout our whole stay. We had been told that sun loungers with towels left on them unattended for a period of time would be removed - this did not happen. The beach too was busy, but if u walk to the far end then u might find a quieter spot. The only thing was u cudnt sit on beech for too long because sun was too hot at this time of year, but we had to wait until mid-afternoon before our balcony got sun and heated up a bit..it would have been nice to sit under an umbrella by the pool.. At least at the end of the day we were there to chill out after our wedding, and we did have a very relaxing time.

  • Stayed August 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, October 22, 2012
Dear Guest,

First of all, congratulations on your recent wedding!

Being such a special occasion, the honeymoon is always anticipated with great expectations. Therefore it was especially rewarding for us to read that you have had a relaxing and memorable honeymoon in our Resort.

Thank you very much for your detailed review about our services and facilities. As a small tip for your next stay with us and since you prefer a more private, quiet spot, we would like to recommend our pools next to the Resort Suites, Nascente or Poente, which are less used than our main pool Falésia and therefore offer a more relaxed, secluded atmosphere .

We look forward to welcoming you again to the Grande Real Santa Eulália and remain at your entire disposal for any assistance you might require.

Kind regards



João Máximo
Assistant Manager
Hotéis Real Algarve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 3, 2012

On arriving at this hotel our first impressions were not good as after a long morning travelling from the UK and arriving at the hotel at 10.45am our room was not ready and wouldn't be until 2pm, however after being informed at 1pm that our room was ready we were nicely surprised by size of the family suite. My only grievance with the room was it was carpeted and had quite a few stains on it. Personally we felt that the pools were slightly undersized and the beach (not being private) can get very busy. We thought the food was exceptional and the choice and presentation was very good each evening, the waiters in the main restaurant were very attentive. We also visited the fish restaurant with stunning views out to sea and would highly recommend it. We stayed on a half board basis which for my family and I was a first as every year we travel all-inclusive. My only disappointment was that the soft drinks were extortionate (€3 for a can of coke) so families with children be aware and take plenty of euro's. To sum up our holiday overall, we would recommend this hotel for families.

  • Stayed August 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
4 Thank 892Cheryl12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, October 22, 2012
Dear Guest,

We are glad that you and your family enjoyed your stay with us and that you were impressed with the quality of our restaurants.

We will make sure that your comments will be passed on to our kitchen and restaurant team and thank you on behalf of them for your kind and motivating feedback.

We look forward to welcoming you again to the Grande Real Santa Eulália Resort & Hotel SPA and remain at your entire disposal for any assistance you might require.

Kind regards


João Máximo
Assistant Manager
Hotéis Real Algarve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 1, 2012

Spent 1 week in this beautiful hotel. I went with my daughter and we both had a fantastic time. The hotel was very clean, the staff were so friendly and very helpful. The breakfast was to die for, such a choice and full of different flavours. We used the free shuttle bus into Albufeira nearly every night which was very handy. The pool area was very big and you didnt feel you were on top of everybody. We got our towels every day which was part of the service and if you wanted to go onto the beach it was just a 2 minute walk. Thank you Grande Real Santa Eulalia for a fantastic holiday and we will be back.

Anne and Kim McGrath Dublin Ireland

Room Tip: Go for a sea view if possible. It was lovely sitting on the balcony and looking at the sea
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 505annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, October 22, 2012
Dear Mrs. Anne and Kim McGrath,

All reviews are important and valued, but the ones we enjoy most are obviously the ones from guests who have had such a fantastic time with us that they are already planning to return.

Therefore, it was a real pleasure for us to read your review and how impressed you were with every aspect of your stay, especially with the friendliness of our team and the quality of our breakfast.

Thank you so much for your lovely review and we look forward to welcoming you again to the Grande Real Santa Eulália Resort & Hotel SPA for another brilliant stay.

Kind regards


João Máximo
Assistant Manager
Hotéis Real Algarve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2012

Had a fantastic time here with friends - really lovely hotel - staff were friendly and very helpful. Food unusual! Breakfast really great tho. Right beside a fab beach, and had music in outside bar each night. We went with Travel Department - very good but would suggest an earlier start to airport - didn't get to duty free! Was one of friends birthdays when we were there and hotel delivered a birthday cake and champers to the room - lovely touch and was much appreciated, thanks we'll be back

Room Tip: dont choose room 134 - noise and if parties pool/sea view could be disturbed
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eimear40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, October 22, 2012
Dear Guest,

As we said above, the biggest compliment is a returning guest and therefore it is especially gratifying for us to learn that you also enjoyed your stay with us so much that you are planning to return.

We are happy that you and your friend enjoyed our small surprise and hope that it made your friend’s birthday even more special!

Thank you very much for your kind comments and we look forward to welcoming you again to the Grande Real Santa Eulália Resort & Hotel SPA.

Kind regards



João Máximo
Assistant Manager
Hotéis Real Algarve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grande Real Santa Eulalia Resort & Hotel Spa

Property: Grande Real Santa Eulalia Resort & Hotel Spa
Address: Praia de Santa Eulalia, Albufeira 8200-916, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Albufeira
#5 Spa Hotel in Albufeira
#8 Luxury Hotel in Albufeira
#9 On the Beach Hotel in Albufeira
#9 Family Hotel in Albufeira
#10 Romantic Hotel in Albufeira
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grande Real Santa Eulalia Resort & Hotel Spa 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Grande Real Santa Eulalia Hotel Albufeira
Grande Real Santa Eulalia Resort And Hotel Spa
Santa Eulalia Portugal
Grande Real Santa Eulalia Resort & Hotel Spa Albufeira, Portugal - Algarve

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