This hotel is not a four star hotel. We stayed for 10 days. The pool and pool side area was never cleaned. Parasols were ripped and dirty, cover of the sunbeds were ripped and absolutely filthy. The sun beds were full of dirt around the sides of the beds. The floor around the pool was black with dirt and grime. There was a dirty nappy left on the side of the kids pool for hours. Half way through the holiday after asking the reception staff to send someone to clean the pool area because I was really concerned this was turning in to a health issue. I asked to discuss these problems with the manager. I brought him around the pool area and pointed out all of these dirty, filthy faults and I explained I thought it was a health issue. . After my complaint and many other peoples complaints about the dirt and grime He changed one parasol. In my opinion the manager really did not seem to care. The proof of this was, the pool area was still never cleaned.. Three of our party had an ear infection after playing in the hotel pool. My husband was in bed for two days with ear pain. I reported this to manager he still did not seem to care or clean pool area, The room we stayed in smelt of sick for two days. the noise of the lifts drove...More
- Free Wifi
- Free Parking