Just returned from 10 day stay at the Bellavista, Hotel was nice and clean but the staff spoiled it with all their petty rules.
My husband and i are both smokers and enjoy a ciggy with a cup of coffee after breakfast as the restaurant is no smoking we thought that we would have a coffee at one of the tables on the terrace less than 5 feet from the restaurant door were smoking was permitted, this was not allowed as they have 2 members of staff ( Bouncers) on the door at all times checking all guests do not take food or drink out of the restaurant, our coffee was confiscated from us, i was so embarressed and when i asked staff why there were no tables put outside for breakfast to give us smokers the option to enjoy our breakfast it was meet with a shrug of the shoulders and a reply of well we only have seating inside and that is the rules. Mr Manager maybe if you read this please keep us smokers in mind and set up some tables outside in the morning.
The pool area is clean and tidy but there are no where near enough loungers for the amount of people in the hotel and if like me you get up early to have a couple of hours by the pool reading before the rush starts FORGET IT!!!!!!! you are not allowed out to the pool until the WAIT for it !!!!!!door is UNLOCKED at 9am, this is the first hotel i have been in that you have been locked in.
At 9am all guests then make a rush for the beds creating more of a problem as then when you are at breakfast the staff remove towels from beds, Please do not leave your lounger at any time as this happened to us twice once at breakfast and once when we were having lunch at the pool bar when we complained regarding this we were told that we could not leave our loungers unattened at any time so we were just waiting on the arm and leg shackles being fitted to them. There seems to be alot of space around the pool were at least another 40/50 beds could go which would solve the problems.
There is not alot going on in the hotel with regards to day time entertainment, our 12 year old son was boared out of his brain as there was no activitys for his age group what so ever. they have a kids club but it seems to be for the very young. There animations staff did not have alot to do as there were not that many kids using the facility so maybe the could start thinking of activities that the slightly older kids can participate in as the have a fantastic Volleyball area that we used by ourselves and the hotel could use it to play tournements, the Ping pong table was never used and this area could hold 2 more tables and a pool table ( Just a few ideas Mr Manager).
Found the reception staff to be very unhelpfull and very stand offish and beware they will charge you 5% commission to cash travellers cheques even Euro ones, there are at least 4/5 staff at reception at all times but the only time you see them smile is when they are having a laugh and joke with each other . When we were checking out from the hotel we were not even asked if we had enjoyed our stay.
The hotel is 15mins walk to either the strip or the old town it is in a very residental area which is not very clean or well maintained, the pavements are very broken and uneven so take care.
plenty of bars and restaurants once you pass roundabout with watch on it. turn right at the bottom pass the supermarket and you will come to a restaurant called Florenca this was a fantastic coffee shop with cakes and pastries to die for at a very reasonable price. 80 cents for a large coffee and between 1/2 euro for the biggest slice of cake you will ever see, the staff in here were fantastic
We had a fantastic holiday but i think that there are better hotels with more going on and in a better location with more freindly and welcolming staff.
will return to Portugal next year as we really enjoy our time there but we will be at another hotel.
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- Also Known As:
- Real Bellavista Hotel Albufeira
- Real Bellavista Hotel And Spa
- Hotel Real Bellavista
- Real Bellavista Albufeira
- Real Bellavista Hotel & Spa Albufeira, Portugal - Algarve