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“Value was amazing but little sleep”

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Pateo Village Apartments
Ranked #69 of 162 Hotels in Albufeira
Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Value was amazing but little sleep”
Reviewed April 18, 2014

First impressions was how rude the staff were, not a very warm welcome after a long day travelling. Rooms were good for what we paid. It was excellent value. My biggest problem with the apartments was the noise. The only thing the cleaners were missing was a hammer. Every morning awake to loud conversations between them and the loud sound of furniture move about about our heads. One morning I woke up to one cleaning lady looking at us in the bedroom in our bed asking room service at this stage I was fit to go home. There should be sign for no room service.

The second racket was the barking dog who never stops barking I even went looking for him he drove me demented and his just as loud friends the parrots who wolf whistle but I must say they did bring a smile to my face the very odd time while I was trying to sleep.

We did eat in but the cooker gave me quiet a lot of electric shocks. I did not report as I knew it would be a waste of time. There is a mini market close by beside Mama Mia's and Lidl by short taxi ride to stock up.

The main attraction for me at these apartments is the indoor pool and jacuzzi and location to old town. The decider for me not to return is the not so friendly and noisy staff and the barking dog and noisy parrots. To be fair the dog and parrots belong to the neighbors but all the same its difficult to sleep with this noise.

Room Tip: 2 floor not beside the parrots and barking dog
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 877Pat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Oswaldtwistle,
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 8, 2014 via mobile

We booked a 1 bed apartment and when we arrived we were delighted, spacious, great views, however we entered the bedroom to find it was raining in and the beds were wet through, the staff at the reception were lovely and they arranged for us to move to another apartment in the new town, that was awful, we stayed there for two nights and went back to pateo village asking to be moved back, they put is a tiny studio which was just ok, the balcony wasn't very private so we has to keep the curtains closed the whole time, I would go here again if it doesn't rain

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dawn27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 6, 2014

To start off, the reception staff; Elana & Sandra are such nasty people! They make excuses about it been overbooked or no water etc when young people arrive so you have no choice but to change hotels to what is he'll on earth! They say it's better, closer to the Old Town and strip but really, it isn't! We had to phone EasyJet Holidays/Low Cost Holidays back in the UK which is when they finally gave us a room at Patio!

The rooms are ok, very basic but for the money, they're good. The sofa bed is the main issue; it pulls out like a draw and makes so much noise! Cleaning was every other day unless you want to pay more of course! Towels changed every other day and when asked for another, we could have one for 'emergencies only' so we couldn't shower everyday! The bedroom door is also 'intentionally locked'.

We didn't try out the bar but when had a look in there, it's again, very basic and has no life to it! People had to wait a while for drinks because it's so understaffed! 1 staff member for the shop, bar and reception!

The Old Town is around 15 minutes walk downhill and is very nice, a lot better than The Strip! And that's coming from 22, 23 & 25 year olds! It's about 3.25€ each way although ordering one from the hotel they charge 50 cents and generally a 80 cent supplement in the taxi. There is however a taxi spot near the bus stop!

As we had a late flight, we asked for a possibility of late check-out, we was told no as all rooms are booked but an hour later, a couple was told yes, this is after another couple was sent away as it's overbooked! It takes a lot to figure that out!

As mentioned before, when we arrived e were transferred to Janels Del Mar and the hotel sorted our transfers back from there to Faro but when we moved back to Patio, although assured it was all sorted, it wasn't and last night, we very nearly missed our flight back to Gatwick because they are so incompetent! Which Elana found very amusing! Not only will I not be returning to this hotel, I won't be returning to Portugal! It completely ruined the holiday!

I am contacting the Holiday Watchdog and filing every complaint possible against this place!

Overall; would I recommend? NO!

Room Tip: Just avoid this group!
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank EastendJamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Doncaster, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 4, 2014 via mobile

Just to start DO NOT listen to any of the bad reviews! These must be pensioners who travel 6 times a year obviously wanting a champagne lifestyle for cider money! This place was fantastic! The room was nice and big, very clean and amazing views of the sea and the surrounding countryside. The hotel was nicely set back up a slight hill so no noise from traffic or bars etc. It was a little cold when we were there but having the facility of a heated indoor pool and jacuzzi was amazing! We loved the old town and highly recommend eating down by the sea! All in all a fantastic hotel and we would definitely go back!

Stayed April 2014, traveled as a couple
Helpful?
4 Thank Ollien22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2014

We spent a week at Pateo Village from 25th March 2014. We had a standard studio for 2 which cost £176.04 for both of us. On arrival in our studio we found we were expected to sleep on a camp bed along one of the walls and the sofa/ bed was along another wall. The 2 beds were different heights and sizes so therefore couldn't be pushed together. We are in our late 50's and been married for 39 years and have never had to sleep alone uncomfortably out of 35 years of holidays abroad.
We went to reception to ask about having 2 single ordinary beds but was refused unless we paid another 35 euros each to upgrade which we wouldn't agree to do. I think we paid over the odds anyway!The room was a bit smelly but quite clean. The shop had little to sell, the indoor pool was skanky, the coffee shop wasn't open, I never saw the bar open. The swimming pools were nice but the sunbeds were really uncomfortable and didn't have any cushions to put on them .I can honestly say I would never return there

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank debray56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 1, 2014

we have just spent a week here after reading the reviews before we left. we decided to take the good with the bad and fine out for ourselves.
on arrival we was given a key and receptionist pointed to the way we was on the first floor room 208 nice and spacious but no bed. apartment had an awful smell so opened up the patio doors.after looking around we had a sofa bed which had a bed that pulled out underneath .
what a noise it made when pulled out so decided to have both mattress on the floor.
the bath towels where changed everyday and bins emptied but never did we have our sheets changed the whole week we was there.just the shop on site opened on the 4 day of being there not much to choose from had the same product spread right across the shelf just to look full. cats roam around glad we wasn't on the ground floor and the dog around the swimming pool also every night a dog barking non stop.
bar wasn't open during the day opened at 5pm and happy hour 7pm till 8.30pm but had to wait a while for service as there was only one member of staff doing reception shop and bar. waited even longer when she had to go and change the barrel.
just down the road is mama mia 2 which do nice food and prices very good also bus stop just outside 1.40 to go to old town taxi rank there as well so don't have to pay 50 cent for phone call from reception
would i go back here again ? no but would stay in Portugal but somewhere else

Room Tip: if you do decide to check this place out don't have a ground floor as the cats will be in throug...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 28, 2014

This is the second time we have stayed at the Pateo Village and once again we were not disappointed. Our apartment was large and airy and very clean. It had everything that we required and the extra pillows we asked for were delivered in record time.
Ok so the hotel shop wasn't open and the bar was empty whenever we looked in but its March and you don't expect the bar to be busy. There is a little café/bar about 50 metres from the hotel which sells the most divine coffee and ham & cheese toasties so it is well worth a visit.
The pool was too cold to use but the indoor pool was clean and a nice temperature as well as the Jacuzzi.
My advice is to give this place a try - the only downside is that it is situated at the top of quite a steep hill but taxis are readily available and it only costs 5 euros from the hotel to the old village square where there is plenty of places to eat and nice shops to look round

Room Tip: ask for a room on the top floor as the balconies are great
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mirich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pateo Village Apartments

Property: Pateo Village Apartments
Address: Pateo Village - Apt 908 | Rua Bem Parece - Pateo, Albufeira 8200, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #69 of 162 Hotels in Albufeira
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pateo Village Apartments 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Pateo Village Apartments Albufeira, Portugal - Algarve
Pateo Village Apartments Hotel Albufeira
Pateo Village Albufeira

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