I have opened the review page expecting to read literally dozens of recent good reviews with regards the Vilanova and yet surprised & disappointed to find the last are of unhappy experiences . We have just returned from an extended stay at the Vilanova due to the Volcanic disruption. I would consider myself quite a fussy traveller in regards to Service and room cleanliness both of which this complex excelled. With regards to Service - the recent suspension of flights caused the Reception desk to receive many worried customers who needed not only help to extend their stay but needed help with many other things such as reorganising taxi transfers, printing online documents for people, freeing up computer terminals for internet access. Indeed every time I went to the desk there was someone there needing help with something that was not in their remit. They always seemed happy to help with everything they could,,,especially Head Receptionist Carlos. he was exceptional at his job. and handled everyone with kindness. As for the accomodation.....This, is in my opinion was excellent value for money, We had a two bed villa and it was cleaned every day. it was comfortable, spacious and for those of us that like our TV you could even get Coronation Street!! . With exception of the Location which can be a little lively in peak season and young children may need a visit to the gorgeous beach to break up the week as the play area has been removed (ten min walk there 15 min back as it is uphill) everything at the Vilanova was agreeable. For those of us that want champagne holidays then I fear thats what they may have to pay but unfortunately you cant obtain this with lemonade money, But the Vilanova is , again in my opinion and to be honest to all those we spoke to (and we chatted with lots of people as us British love to talk over a disruption with each other which was a great comfort for many) great value for money and agreed that we would all return lightheartedly saying it would subject to World Met & Geology forecasts) !!!!
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- Also Known As:
- Vilanova Hotel Albufeira
- Vilanova Resort Albufeira, Portugal - Algarve