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“Perfect location”

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Muthu Oura Praia Hotel
Ranked #76 of 154 Hotels in Albufeira
Berwick upon Tweed, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Perfect location”
Reviewed April 29, 2013

After staying in CPO for years, mobility problems made us decide to try this apartment hotel in the same group. Brilliant - so convenient for supermarket (next door) and buses and taxis just outside. Stunning lobby with glass roof and fountain. Staff friendly and maid was really obliging. Lovely big rooms - only one complaint !! unlike CPO, there was no full length mirror - I really miss this when I am on holiday. We had a really brilliant week and found the luggage room so useful as our flight was late afternoon. Free wifi in the lobby (I think you could pay and have it in the apartment, but do you need it when you are on holiday ?). Air conditioning was a bonus and the dvd was very useful. Portuguese restaurant (Neto) underneath was fantastic. Hopefully back later this year.

Room Tip: Probably a room away from the lobby area would be quieter on entertainment nights.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank rovtim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchey L, Manager at Muthu Oura Praia Hotel, responded to this review, May 8, 2013
Dear Guest, we are pleased you enjoyed your stay with us and that we provided great customer service. We hope to see you soon.
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669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (218)
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English first
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 23, 2013

On arrival at 12noon we were advised that we could not check in until 5pm and that we would have to check out at 10am. Also the room we were given was located above a bar and was very loud and noisy. The walls were extremely thin we could hear water taps being turned on and off. Apart from this hotel and room were really lovely just select a room away from the front of hotel.

Stayed April 2013, traveled as a couple
Helpful?
3 Thank glenn5t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchey L, Manager at Muthu Oura Praia Hotel, responded to this review, May 3, 2013
Thank you for your comments. We have a late afternoon check-in/mid-morning check-out to allow plenty of time for the Housekeeping to clean the apartments thoroughly for new arrivals.
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 23, 2013

We have been visiting here for years , every winter for 4 weeks in January, we have loved it , the people are friendly we have made alot of friends , the location to the resort facilities and the beach , we love the staff who have been there for years and years,
But this last year things are different , it has gotten very expensive on the complex everything , bars , restaurants , and the client services , cleaning etc whilst still good , the cleaning and linen change days have been cut, Generally in the winter the guests are older and dont have cash to splash about , they budget , eat in and supermarket shop.
We will still visit the Algarve regularly but we will use another hotel , at one time we would not of contemplated this as our friends always go there too , but they are going to re locate with us ,as they all feel the same , as do many other people, its changed.....
We will book maybe the Tropical Sol as its a nice hotel and close to the supermarkets and facilities , it has good long stay winter rates.
We usually let Petchey (Oura Praia) arrange the flights and transfer for us but we can do it on line with Easy jet or Ryan air. We can also still use the same transfer company as yellowfish taxis also have a website we can do it directly with them too .

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchey L, Manager at Muthu Oura Praia Hotel, responded to this review, May 3, 2013
We are sorry that you feel your recent visit with us did not meet your expectations. We always maintain good customer service and attention to detail and welcome back many guests each year.
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Wigan, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 20, 2013

This hotel just needs to shave a few rough edges to make the holiday experience a little better.
My family were put in a room alongside a busy main road and we were assured we would not hear the traffic. Unfortunately every night our sleep was disrupted and when asked to move rooms we were declined.
In addition, the heavy rain was pouring from the balcony above making loud splashing noises that made it unbearable to sleep.

The half board was the biggest concern - Staff constantly watching how much salad you were eating from the salad bar !
Anyone on half board were treated like second rate citizens versus those paying for the meal on the day.
It became so bad we decided to eat out some nights as the half board menu pretty much served up the same two choices every night.
Finally - the gym itself was pretty much a non-starter (most equipment out of action) - keep you gym stuff at home.

Room Tip: Keep away from the main road at all costs (or take ear plugs !)
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 149Vinny2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchey L, Manager at Muthu Oura Praia Hotel, responded to this review, April 24, 2013
Thank you for your feedback. We are sorry you did not enjoy some aspects of your stay. Unfortunately we had a very wet March/beginning of April and the buildings in the Algarve are not equipped with guttering hence the noise of the water falling. We will investigate the gym equipment and have passed on your comments to the restaurant manager.
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Maennedorf
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 19, 2013

The Hotel is OK, albeit in a terrible Location - 2 sides facing busy streets. Maintenance is so - so, urgently needs management controls. Front Desk is HR (helpless and resource-less). Neither knowledgeable nor willing to provide service. It is absolutely outrageous that guest should pay horrendous charges (EUR 5 per hour!!!) for a unusable, sluggish internet: We suggest that Petchey be given the 2013 price for the worthlessest slowest and most expensive Internet in the Western Hemisphere. Front Desk Staff said they knew about the problem, some "people" were supposed to work on it, they would not reduce the charge and could not care less for the lack of service! The charge for the pool towels matches the ripp-off policy of Petchey

Room Tip: Rooms on the West sidew are quieter.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hzgraggen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchey L, Manager at Muthu Oura Praia Hotel, responded to this review, April 24, 2013
Dear Guest, we thank you for sharing your feedback. We appreciate all our Guests comments, which we use to improve our services.
We regret our internet service and facilities did not meet your expectations. We are making several changes and the goal is to improve our overall standards. We sincerely hope to have the chance of welcoming you again so you can re-evaluate our Hotel and validate our improvements.
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Travelers are raving about these Albufeira hotels

Chesterfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 15, 2013

Fantastic apartment in great location. Had use of facilities of all three petchy complexes which were all great, lovely restaurants & bars, (great happy hours!), fantastic pools & very close to beaches. Thanks to all the staff at oura praia for making our holiday memorable, especially Pedro, the barman in Trevi restaurant who looked after us every evening! All in all a great hotel that we would definitely recommend!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchey L, Manager at Muthu Oura Praia Hotel, responded to this review, April 19, 2013
Dear Guest, thank you for your positive remarks. We are glad that you have enjoyed your time with us and we will pass on your nice comments and regards to Pedro.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 14, 2013

This was the first time I'd visited Albuferia and was so glad to stay at the Oura Praia Hotel. The staff were attentive and very welcoming. The apartment was impeccably clean and we were left a bottle of Port from the maid on arrival. I was impressed with the hotel's facilities including free use of the outdoor pool, gym and sauna, and ability to use the facilities at the sister hotels. Overall, the stay was delightful and I would recommend the Oura Praia to anyone visiting Albufeira. I will definitely be visiting again!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchey L, Manager at Muthu Oura Praia Hotel, responded to this review, April 19, 2013
Dear Guest, thank you for your positive remarks. We are happy you enjoyed your stay with us.
We look forward to seeing you again here in Albufeira!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Muthu Oura Praia Hotel

Property: Muthu Oura Praia Hotel
Address: Estrada de Santa Eulalia | Areias de Sao Joao, Albufeira 8200-269, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
#44 Luxury Hotel in Albufeira
Price Range (Based on Average Rates): $
Hotel Class:4 star — Muthu Oura Praia Hotel 4*
Number of rooms: 182
Official Description (provided by the hotel):
Situated 300 meters from Praia da Oura beach, Santa Eulália beach and the main entertainment area of Albufeira, this resort features self-catering apartments with furnished balconies. The air-conditioned apartments have a fully equipped kitchenette, en suite bathroom and a seating and dining area to relax with satellite tv.Apart from the outdoor swimming pools and tennis court, Oura Praia Hotel has a gym, a sauna and a Golf Desk where all golf courses in the Algarve can be booked. Guests can also enjoy a massage in our massage room. For a change of scenery, guests can take a 5-minute walk to the sandy Algarve coastline or the main entertainment area of Albufeira.The atrium-style lobby with its glass roof, tropical plants and fountains offer a variety of seating areas to relax.In addition, it houses the modern Café Latte bar decorated in red and white, and the Trevi à la Carte Restaurant.Guests can enjoy a variety of different dining options at our restaurants in our sister resorts, a 5 minutes’ walk away.The bustling streets of the old town center of Albufeira are located 2 km away. Bikes and cars can be rented at the 24-hour reception, and shuttle services to Faro Airport are available upon request. ... more   less 
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Also Known As:
Oura Praia Albufeira
Muthu Oura Praia Hotel Albufeira, Portugal - Algarve

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