We didn't stay at Vila Gale Atlantica but were deposited there late at night after a tiring flight by the idiots from Green Bus Shuttle. The shuttle bus didn't wait but rushed off. On trying to check in we were told that we had been taken to the wrong hotel and should have been taken to Vila Gale Priai. Very upsetting as we felt deserted. The purpose of this review is to advise you how helpful the Atlantica staff were. They tried to call Green Bus to no avail, so reassured us our hotel was not too far, offered to walk us there if we wanted, called Vila Gale Priai to confirm they were expecting us (they were) and called a taxi for us at our request.
They could have just seen us as not their problem but they didn't and we were very impressed, so thank you Atlantica.
Vila Gale Priai ended up as being a fantastic holiday destination by the way and we have reviewed them too.
- Official Description (provided by the hotel):
- The hotel is located about 600 m from the sandy Gale beach (Praia da Gale). Its very own restaurants and a supermarket are to be found in the hotel's vicinity. Public transport links are 100 meters away and it is 6 km from the center of Albufeira. The nearest airport is 50 km away in Faro. The beach hotel was built in 1988 and renovated in 2003. It has a total of 220 rooms over 6 floors all with kitchenette, where we feature 41 standard rooms with ocean view, 98 junior suites and 8 senior suites. The hotel offers wheelchair access ways, a 24 hour reception desk, free Wi-Fi internet connections in public areas, shops, paper stands and a gaming room. The hotel is perfect for children which have their own Kids Club. The hotel has two inviting bars and an air-conditioned a la carte restaurant has a separate non-smoking area and highchairs are also available on request. For business purposes the hotel has a meeting room with Wi-Fi connection. Guests may park their cars either in the hotel car park, or in the garage. The room service and the laundry service round off the hotel's offerings. The inviting rooms are equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable, Kitchenette, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel features a Health Club that is composed of a set of infrastructures for providing well-being to all customers. You can count on an indoor heated pool, Jacuzzi, steam room Turkish bath, massage and treatment rooms and gym. The outdoor swimming pool is surrounded by a bar, sun loungers and parasols. A buffet is available at breakfast and at dinner. In the evenings there is also an a la carte menu on offer. ... more less
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- Also Known As:
- Vila Gale Atlantico Albufeira, Portugal - Algarve