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“brilliant staff”

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Vila Gale Atlantico
Ranked #30 of 154 Hotels in Albufeira
Certificate of Excellence
Reviewed May 19, 2014

We didn't stay at Vila Gale Atlantica but were deposited there late at night after a tiring flight by the idiots from Green Bus Shuttle. The shuttle bus didn't wait but rushed off. On trying to check in we were told that we had been taken to the wrong hotel and should have been taken to Vila Gale Priai. Very upsetting as we felt deserted. The purpose of this review is to advise you how helpful the Atlantica staff were. They tried to call Green Bus to no avail, so reassured us our hotel was not too far, offered to walk us there if we wanted, called Vila Gale Priai to confirm they were expecting us (they were) and called a taxi for us at our request.
They could have just seen us as not their problem but they didn't and we were very impressed, so thank you Atlantica.
Vila Gale Priai ended up as being a fantastic holiday destination by the way and we have reviewed them too.

  • Stayed: May 2014, traveled as a couple
    • Service
Thank cleocat46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this reviewResponded June 9, 2014

Dear Guest,

We thank your review.
Sorry about the mistake of Green Bus, however is a independent company that is not relationated with Vila Galé Hotels.


Kind Regards

César Gaspar
(GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (501)
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136 - 142 of 501 reviews

Reviewed May 8, 2014

Positive features:
excellent hotel hospitality,daily clean,flat screen TV with many channels(enough English),firm but comfortable beds,good standard of furnishing,good air conditioning,free 24/7 computer access,free pool towels,free electricity,all rooms south sea facing with balcony(small),2 very good supermarkets(Alisuper on Fateixa Street and Apolonia) within 300 metres,close sandy beaches,excellent young children pool facilities,quiet residential area,few English many Portuguese,popular high value €8 buffet breakfast(with sparkling wine!).
Negative features:
No kitchen spatula or iron or clothes airer ,NO shuttle bus to Albufeira,public bus infrequent,taxi would have to called in,indoor pool small,expensive to use pool table or room phone,very good evening buffet but €22 and no external restaurant choices,shuttle bus from airport landing could take 1 to 3 hours(taxi 45 minutes).

Room Tip: 3rd Floor & above for Ocean View
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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2  Thank IHATEFRANKHARRIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this reviewResponded June 9, 2014

Dear Guest,

We thank you your visit and preference.
The reviews are important for us, to maintain high quality and guest satisfaction.

Kind Regards

César Gaspar
(GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

Went for a week in May 2013 just as a deal for the school hols. Food was superb ,I love salad/fish etc so was happy with the choices. Staff V friendly and helpful. 10 minutes from zoo-marine. 500 yards from superb beaches.
Zero entertainment at night but we tend to eat and go for a walk anyway but tbh naff all for anyone who is stuck inside after 9pm.Nice little library,lovely outdoor pool and nice warm indoor pool if wanted. Ideal for a short break though cant go wrong with this part of Portugal

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Animo_et_Fide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this reviewResponded June 9, 2014

Dear Guest,

We thank you your visit and preference.
The reviews are important for us, to maintain high quality and guest satisfaction.

Kind Regards

César Gaspar
(GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

This a a big hotel, very well situated with a excelent walking distance to the beach and supermarket.
It has indoor and outdoor swimmingpools, and it is focus to familes with childern. They have children swimming-pools and park.
The price of the SPA and gym is inclued in the price.
The rooms are small studios with kitchen, but th ehotel has a restaurant that serves dinners. In my opinion, a bit overprized.
If you don't like children or noise, avoid this hotel, and choose Vila Galé Praia instead, which is even more near the beach, and more calm.
This Chain of hotels is quite good, so you will enjoy staying there.
The breakfas is great and included in the price.
If you have a Vila Galé card, you can enjoy some nice discounts.

Room Tip: Ask for a room with view to the sea. Avoid ground floor rooms
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Magnolia_Jours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this reviewResponded May 5, 2014

Dear Guest
We thank you for you’re visit to our hotel.
We believe that you’re appreciation is important to us.

Kind Regards
César Gaspar
(General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

The hotel was very good and can only make a few negative points; although the food was excellent, the bacon at breakfast was not english; we had room 25 which was overlooked by the internet station, so the wife kept the curtains closed nearly the whole time for privacy, also it was very noisy with all of the coming and goings. We went the end of September so were disappointed that without warning the entertainment stopped and Gala is a very very quiet place there was little to do in the evenings. Unfortunately it rained everyday, and apparently the hotel does not open its pool side snack bar when its wet or overcast. On our last day the sun did make an appearance and it took a number of requests before the bar finally opened and the lady who was serving obviously was not happy and didn't want to be there.

Room Tip: Dont get room 25 it is noisy and receives no sun whatsoever
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
3  Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013 via mobile

Just back from honeymoon with the wife and 6 month old baby boy. We both had a great time here and would definitely go back. Room was massive, staff where very helpful they even surprised us with complimentary champagne and chocolate strawberries left in our room while we where out for the day. Provided a travel cot for our son on arrival which was spotless. We were bed and breakfast and the food was spot on with a good selection.
The bar across the street was my favourite place, bar man was a gent, drink was cheap and the food was decent. 2 restaraunts on the beech served nice food and the view of the sunset from the beech was special!
Although it's a bit out of the way it was only 10 euro for a taxi back from Albufeira and the hotel provide a free bus 3 times a day. Looking forward to going back!

Stayed: October 2013
1  Thank Gerard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

Just returned from 2 weeks at the vila gale and must admit I was a little disappointed with the experience. The hotel is dated, the rooms are left over from timeshare or self catering, we had a full kitchen unit in our room with a very loud fridge that hummed all the time, making a decent nights sleep practically impossible.
I paid extra for a sea view which I suppose I got if you call 3 inches of sea viewed between the palm tree if the wind was in the right direction.
The hotel is situated out on a limb with no shops or bars around except the supermarket.

The food was very repetative with the same soup being served for the 14 days we were there, fish dishes which no-one seemed to eat became a feature of the salad dishes, chips everyday, cold rice pudding etc.
On a positive note the cleaning staff did a brilliant job our bedding was changed daily, fresh towels etc.
Best meal of the day was breakfast, nice selection of english and continental breakfast good coffee.

Stayed: September 2013, traveled as a couple
1  Thank Jackie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vila Gale Atlantico

Address: Estrada da Gale, Albufeira 8200-385, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Albufeira
#20 On the Beach Hotel in Albufeira
#23 Luxury Hotel in Albufeira
Price Range: $47 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Atlantico 4*
Number of rooms: 220
Official Description (provided by the hotel):
The hotel is located about 600 m from the sandy Gale beach (Praia da Gale). Its very own restaurants and a supermarket are to be found in the hotel's vicinity. Public transport links are 100 meters away and it is 6 km from the center of Albufeira. The nearest airport is 50 km away in Faro. The beach hotel was built in 1988 and renovated in 2003. It has a total of 220 rooms over 6 floors all with kitchenette, where we feature 41 standard rooms with ocean view, 98 junior suites and 8 senior suites. The hotel offers wheelchair access ways, a 24 hour reception desk, free Wi-Fi internet connections in public areas, shops, paper stands and a gaming room. The hotel is perfect for children which have their own Kids Club. The hotel has two inviting bars and an air-conditioned a la carte restaurant has a separate non-smoking area and highchairs are also available on request. For business purposes the hotel has a meeting room with Wi-Fi connection. Guests may park their cars either in the hotel car park, or in the garage. The room service and the laundry service round off the hotel's offerings. The inviting rooms are equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable, Kitchenette, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel features a Health Club that is composed of a set of infrastructures for providing well-being to all customers. You can count on an indoor heated pool, Jacuzzi, steam room Turkish bath, massage and treatment rooms and gym. The outdoor swimming pool is surrounded by a bar, sun loungers and parasols. A buffet is available at breakfast and at dinner. In the evenings there is also an a la carte menu on offer. ... more   less 
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Also Known As:
Vila Gale Atlantico Albufeira, Portugal - Algarve

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