When arriving at the Ourahotel we had endure a 30 minute queue at reception. Normally when arriving at a hotel you expect to be greeted with at least a smile. However staff were not only very slow but also very miserable and unhelpful.
The room was very basic and couldn't quite grasp as to why we had two twin beds (that even when you tried to push together would push away as you rolled over - Ok if you have an arguement not if you have come away for a couples holiday). The kitchen area does not have an oven so unfortunately our frozen food went uneaten.
The layout of the room could be utilised better. The twin beds were directly opposite the kitchen area.
The bar area was lifeless, infact in the whole seven days we were there the light was never switched on.
The pool area was a fair size but overall the whole hotel is desperately in need of a refurbishment.
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- Also Known As:
- Ourahotel Aparthotel Albufeira, Portugal - Algarve