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Reviewed August 26, 2012

My wife and I, along with our fifteen years old son spent two weeks at The Cerro Mar Garden from 26th July-9th August. This was our first time in Albufeira, and indeed at this Complex. Like the majority of the other comments, we found very little to grumble about. The apartment we were staying in was of a very high standard, very comfortable,spotlessly clean and equipped with everything you could need. The complex itself was all we were wanting, quite relaxed and in a good location. It is as is said, a five minute walk to The Old Town, which yes does involve some steps. That having been said, unless you are incredibly unfit these will not be a problem.

As others have mentioned, the usual rudeness and selfishness of some holiday makers was evident, in respect of Towels being placed on sun loungers at some crazy time prior to the sun having risen. Unfortunately this happens despite advice given by the Hotel not to do so. We decided not to let it bother us, it being clear year after year that even on holiday, People cannot help being rude, selfish and greedy re this kind of matter. This would have been the only issue worthy of note, very trivial really.

We will most certainly return to Albufeira, and certainly to this complex. We thought it excellent, more so because for the first week we heard very few British people. We would also give a special mention to Annuska, one of the members of the Bar Staff who we enjoyed chatting with in the Bar at night.

  • Stayed: July 2012, traveled with family
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3  Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

Hotel is situated on a very steep hill with 100 steps down to town/beach, we had three 4 year olds with us and these didn't pose any problems, but could be with pushchairs. There is a small shop for essentials opposite and a Lidl store 10 minutes walk away. The hotel puts on a free bus mini-bus service into town every couple of hours (but not during night).
The hotel is lovely and clean and staff are very friendly, particularly the bar staff and cleaners.
Our room (214) was clean and spacious and looked out onto a roof top garden so our children could play football over the balcony quite safely.
The room has a new well-equiped kitchen and is part of the living room which has a sofa bed, table and chairs and tv (lot of British channels on tv including ITV, ITV2, BBC, C4). The bedroom has 2 large single beds pushed together and a dressing table and wardrobes, hangers are supplied as is an ironing board and iron can be obtained from reception free of charge.
Bathroom has a light that automatically comes on and goes off so when you were making your way back to bed on a night it gave some light so you could easily find your way as rooms are very dark with blackout curtains. Both rooms are airconditioned with is great. Rooms are cleaned daily and maids are very accomodating, if you're in they'll pop back later as they work till 5pm and always leave lots of towels.
Balcony is big with table and chairs and has a towel rail for hanging wet clothes.
Pool lovely and all one depth, and there's a childrens round pool, inflatables and balls are allowed as there is no life guard. Even though they are allowed the pool was never loud and rowdy. There is a bit of a shortage of sunbeds but staff will move towels if you ask if the beds aren't being used, to keep ours we did 'shifts' one family went for breakfast whilst others looked after sunbeds then vice versa.
We only ate breakfast and the occasionally lunch at the hotel. We found breakfast to be excellent, choice of fry up, fruit, lovely toast, ham, cheese and croissants etc.. For our lunches we mainly stocked up with buns from local shop and had sandwiches made in our room each day. Beware if you do this, make sure you clean up well afterwards or the ants will find your leftovers! The ants weren't a problem for us in the kitchen but more in the bathroom and odd ones in your clothes, however when asked the staff did come and spray the areas for us and you've got to expect a few here and there because they are everywhere outside! I'd rather have an ant in my room than a cockroach - of which I saw none!
The bar on a night is quiet and every Wed there is a bbq and the only entertainment is a weekly karaoke session. The games room is disappointing, a bit dark and dingy and only arcade games and pool table. We never saw the bowling being used, always in darkness. The indoor pool nice but you have to wear a swim cap, jacuzzi is lovely, gym well equiped but you have to wear gym clothes and trainers, never used the spa but looked nice.
There are areas of the hotel with gorgeous views but these areas don't seem to be used, and there are shop units under the hotel but not in use which is a bit sad.
When going out always remember to hand your key in, as it's 100 euros if lost!
The town gets very busy on a night and there are hundreds of places to eat at, children's menu all the same no matter where you go - always chicken nuggets, fish fingers, spag bol - never any veg in sight which is a shame as they spend all the time eating the same stuff.
We travelled as a group of eleven at the beginning of August and had a fantastic time. I wouldn't rate Albufeira as a family resort as I don't think it particularly caters for children, on a night it's all bars and restaurants with very little entertainment, but if you can make your own entertainment then it's fine - particularly if you head to the beach to sit on the beanbags on a night so the kids can play in the sand! Perfect!

Room Tip: Rooms on 2nd floor can access the roof top garden.
  • Stayed: August 2012, traveled with family
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3  Thank Stephs11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

just returned from a week in August at this hotel, apertments spacious/clean and all you need for a holiday with a child, plenty os space and privacy in the aprtment, pool area nice but no enough sun beds which makes it a bit of a hassle if you don't want to go to the beach. Overall a very nice aperthotel, albuferai itself is quite nice around the old town, but unfortunately has lost some of its traditional charm and a very bust resort. Have a back massage at the spa, very nice and only 15euros!

  • Stayed: April 2012, traveled with family
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2  Thank marie1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Great apartments with good location for the old town (up a steep hill though!) Most of the staff were great (bar and service maids). Unfortnately we ended our holiday with a bitter taste, due to what I can only describe as a management scam!

My wife and I were unable to get a signal on either of our phones. Therefore, we had to use the hotel phone to call home as my wifes grandmother passed away unexpectedly. The room notes stipulate 0.25 euro per unit, which we interpreted as reasonable and affordable. Unfortunately we were later to find out that a unit has no association with a minute!

On checkout day we recieved a bill for 316 euros for the phone use (my partner estimates that combined calls totalled <60 minutes). The news was devastating to us, we argued that the charges were extortionate and were by no way indicated in the hotel room notes (0.25 euro per unit). The hotel manager for the day responding that we should have checked what the charges were! When we asked her to explain what a unit referred to she said that there was no specific detail as this varied on time of day/distance of call etc. We were fleeced!

Using the room phone worked out to be more than 5 euros per minute which sounds expensive, especially compared to their description of 0.25 euros per unit!

  • Stayed: August 2012, traveled with family
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5  Thank Brian060885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

My husband two daughters and I stayed in Cerro Mar last sept for 1 weeks, we were delighted with the apartment, it was large, spotless, had fridge freezer, dishwasher and washing machine, full oven and hob and every thing you would need on holidays. There was a number of pools available to use, and I never had any problems getting a sun bed, maybe this was because it was not peak season. The food was great, the rooms were cleaned every day. It's ideally located near the old town but very quiet and peaceful. We were there with other family members as we were attending a family wedding, and must of us have opted to return this sept on holidays again. I can't wait :).
There is a Lidel just 5 min walk up the road which is very hand to buy water and the basics, and it's only €3 back in a taxi with the shopping. My parents love to travel and have found these apartments among the best they have stayed in, so much so they returned to cerro mar in Jan for 4 weeks and as well as holidaying with us in sept are returning in Jan for 6 weeks.
Could not praise this apartments enough.

Room Tip: Request a sea view if available.
  • Stayed: September 2011, traveled with family
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2  Thank SMOC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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