Stayed here last week with some friends. Had booked a 2 bed apartment five months in advance and had confirmation of this. On arrival we were told we would instead be given two one bed apartments. I asked why when I had confirmation of my 2 bed, he said other people needed them. We were told we would have two better rooms. Instead we were placed in two rooms above the bar which was noisy at night and the rooms were the exact same as the two bed I stated in last year. No apology or complimentary anything was offered. Then a sign was posted in the lift the next day stating that the pool would be clouded for the next 3 days for maintenance. No warning of this on the day we checked in. On a positive side the rooms were clean and the reception area is pleasant. The sun loungers are not good quality but we noticed new ones arriving on the day we were leaving which is a good sign. They are definitely trying to introduce a new theme to thr hotel, slightly morrocan. There is also an extremely large picture of the owner behind reception. Slightly odd! Beds and pillows also uncomfortable. Location is good though and in fairness it is a reasonable cost so it is good value for money. However due to the issues I encountered I would not stay again.
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- Also Known As:
- Forte Do Vale Hotel Albufeira
- Grand Muthu Forte Do Vale Albufeira, Portugal - Algarve