This hotel is beautiful, it has a spa, a beautiful pool (indoor and outdoor), an excellent restaurant and imaginatively designed rooms, but it misses out from an excellent rating due to a few small issues.
The service is enthusiastic but slightly amateurish, which for a Starwood Hotel I would not have expected. The staff were all very young and supervised by one or two experienced staff. They were all welcoming, spoke foreign languages perfectly, were knowledgeable about the local area and enthusiastic, but they had not got the experience to anticipate the needs of guests like someone of more enthusiasm would and were slightly nervous all the time, which spoiled our relaxation a little (although not much, as I say they were lovely).
The hotel itself is very large compared to the sort I generally stay in, and whilst I was worried that would mean guests were crowded together the opposite was true and it would have been nice to have a little more life in the bar and common areas (except the pool where it was great to have the pool to yourself and a couple of other guests).
Evora itself is a beautiful town and very well located for other attractions nearby. We spent our holiday relaxing and so got up fairly late before we went out in the midday heat to sight see and therefore could only manage a few hrs before returning to the pool to cool off. If you are more serious about seeing the local historical and cultural attractions it is worth getting up earlier as most are closed between 1 and 3pm.
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- Also Known As:
- Convento Do Espinheiro, a Luxury Collection Hotel And Spa
- Convento Do Espinheiro Heritage Hotel