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Convento do Espinheiro, A Luxury Collection Hotel & Spa
Ranked #2 of 26 Hotels in Evora
Certificate of Excellence
Reviewed June 28, 2013

Beautifully restored convent in the outskirts of Évora. Opted for the old part of the building. Got room 219, with a private small balcony with lovely view. Very comfy bed. Needs a bit of a revamping, while keeping the old atmosphere. Beautiful restaurant. Only had breakfast there. Staff very attentive and consistently willing to help. Large garden with big pool. The place is resplendent at dusk. Stunning chapel and cloisters. Pricey but worth it.

Room Tip: Room 219, in the old part of the hotel.
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  • Stayed: June 2013, traveled as a couple
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Thank joseandglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinipir, General Manager at Convento do Espinheiro, A Luxury Collection Hotel & Spa, responded to this reviewResponded August 6, 2013

Dear Guest,

Thank you so much for your preference for Convento do Espinheiro, A Luxury Collection Hotel & Spa and for taking the time to share your opoinion through Trip Advisor.

We are happy to learn that you enjoyed one of our Deluxe Convent rooms and the hsitoric atmosphere of the cloisters and church which we feel so proud of.

Thank you again for kind feedback and we hope to have the pleasure of welcoming you again in the near future.

Best regards,

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377 - 383 of 1,086 reviews

Reviewed June 27, 2013

the ambience is nice, the service is very kind and the breakfast is delicious, but there's something missing in this convent-turned-hotel.
maybe soul...
although the staff is very kind, the service is not worthy of a five-star classification. the bartender of the swimming pool bar was away from the bar for more than 45 minutes. i had to call reception twice to get a drink by the pool. by the way, the pool is nice but small for a 94 apartment hotel.
the suite in the moden part is spacious and nicely decorated, but pray to get a room closer to the spa or you'll have to walk for everything.
the shower in the apartment doesn't get cooler at all and nobody is capable of giving a reasonable reason for it (they even said it was because it was a hot day and the water in the pipe was hot! c'mon! the water was cool in the sink but warm in the shower!).
the atmosphere is a bit odd, insecure between formality and laid-back.
and it is really a pit because we were very anxious to start our holidays with satyle but fund disapoitment instead. i sure hope they solve this matters and become the great hotel they can be.

Room Tip: the rooms int hte convent oart are small and with tiny windows. choose the modern rooms in the spa b...
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  • Stayed: June 2013, traveled as a couple
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Thank pero_brown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinipir, General Manager at Convento do Espinheiro, A Luxury Collection Hotel & Spa, responded to this reviewResponded August 6, 2013

Dear Guest,

Thank you for your preference for Convento do Espinheiro, A Luxury Collection Hotel & Spa and for taking the time to share your opinion through Trip Advisor.

We made good note of your comments, especially regarding the lack of pool bar service, and we apologise for the inconvenience caused. In the meantime, we fowarded your feedback to our F&B Supervisor and his team, so that similar situations may be avoided in the future.

Regarding the water temperature in your room, I regret that a satisfactory explanation was not given to you, and I take the opportunity to thank you for your alert about this problem. Upon his return form a vacation, our Maintenance Supervisor has fortunately managed to solve this problem.

Thank you again for your valuable feedback and we hope that we may one day welcome you back to Convento do Espinheiro.

Best regards,

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Reviewed June 26, 2013

Luxury rooms,perfect outside swimming pool, Luxury breakfast, great food, perfect location, the beautiful and historical city of Evora at about 10 minuts drive, always great weather, this is a Luxury Collection Hotel at is best.
We will be back.

  • Stayed: June 2013, traveled as a couple
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Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinipir, General Manager at Convento do Espinheiro, A Luxury Collection Hotel & Spa, responded to this reviewResponded August 6, 2013

Dear Guest,

Thank you so much for having chosen Convento do Espinheiro, A Luxury Collection Hotel & Spa and for your kind feedback about your stay with us. It is truly a great pleasure to learn that you enjoyed our property and we hope that we may welcome you back to Évora very soon.

Best regards,

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Reviewed June 25, 2013

Went to Convento do Espinheiro for a long weekend getaway.
This is a charming Spa/Hotel , 2km away from downtown Evora.
The rooms are very modern, clean and spacious.
The breakfast is amazing, it's one of the best I ever had in hotels.
The outside swimming pool is great, with a lot of lawn chairs and a bar right there.
Check out the hotel bar in the evening, just sitting in the cloister having a drink, they had live music, just a guitar player, smooth stuff, was the perfect ending for each one of the days we were there.

  • Stayed: August 2012, traveled with friends
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Thank LuigiLx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinipir, General Manager at Convento do Espinheiro, A Luxury Collection Hotel & Spa, responded to this reviewResponded August 6, 2013

Dear Guest,

Thank you so much for your preference for Convento do Espinheiro, A Luxury Collection hotel & Spa and for taking the time to share your opinion through Trip Advisor.

It makes us very happy to see learn that you enjoyed a pleasant and relaxing stay at our property and we sincerely hope that we may have the pleasure of welcoming you again in the near future.

Best regards,

Report response as inappropriate
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Reviewed June 24, 2013

Everything perfect!
Rooms, swimming pool, breakfast, location.
Alentejo (Portugal) is one of the best places in the world!!!!!
Great food, great weather, great people!
I can´t wait to return to Convento do Espinheiro.

  • Stayed: June 2013, traveled with family
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Thank NunoLeiria_Portugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinipir, General Manager at Convento do Espinheiro, A Luxury Collection Hotel & Spa, responded to this reviewResponded August 6, 2013
Google Translation

Estimado Hóspede,

Antes de mais, agradecemos a sua preferência pelo Convento do Espinheiro, A Luxury Collection Hotel & Spa e por ter partilhado a sua opinião através do Trip Advisor.

É com enorme satisfação que verificamos que o hotel e os serivços prestados pela nossa jovem equipa foram do seu agrado e que tal como nós, valoriza esta magnífica região do nosso país, da qual tanto nos orgulhamos.

Muito obrigado pelo seu simpático feedback e esperamos sinceramente ter o prazer de o voltar a receber no Convento do Espinheiro num futuro próximo.

Com os melhores cumprimentos,

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Reviewed June 12, 2013

The service was just too good. The staff of the hotel was just unbelievably helpful. Futhermore, the pools and facilities in general were also great. We were a bit late checking out, no one made a fuss about it. Wonderful experience.

Stayed: June 2013, traveled as a couple
Thank Organizador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinipir, General Manager at Convento do Espinheiro, A Luxury Collection Hotel & Spa, responded to this reviewResponded August 14, 2013

Dear Guest,
Thank you so much for your preference for Convento do Espinheiro, A Luxury Collection Hotel & Spa and for taking the time to share your kind feedback through Trip Advisor.
It makes us very happy to learn that you enjoyed the hotel and service provided by our young team and we hope to have the pleasure of welcoming you back in the near future.
Best regards,

Report response as inappropriate
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Reviewed June 10, 2013

Great location for a Hotel! brilliant design rooms and the atmosphere is perfect. The hotel staff is excellent and everything is as one would expect in such a hotel.
The restaurant is great and the new chef is brilliant!! the staff is friendly and excellent.
The rooms have a nice decoration and are very comfortable.
Downsides (that prevent our excellent evaluation): the breakfast is not prepared to receive so many clients !! in one morning we actually had to wait in a cue for a place ...this cannot happen in a luxury 5 star hotel!! besides that the staff is really not organized to serve breakfast... a bit too caotic. I have to say that the same staff when serving dinner is just perfect!! so indeed it is weird. The other strange thing in this hotel is the lack of information on how to reach touristic spots in the region... they know the best spots but just cannot tell you how to get there (by car) in a easy and fast way.

  • Stayed: June 2013, traveled as a couple
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1  Thank Afonso_TheHague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinipir, General Manager at Convento do Espinheiro, A Luxury Collection Hotel & Spa, responded to this reviewResponded August 5, 2013

Dear Guest,

Thank yo so much for having chosen Convento do Espinheiro, A luxury Collection hotel & Spa and for taking the time to share your opinion through Trip Advisor.

We are sorry to learn however that the breakfast service was not up to your expectations and we have shared your valuable feedback with our food& beverage team so as to avoid similar situations in the future. Thank you also for your comment regarding the information provided by our Front-office staff; this is undoubtedly a service of the highest importance - we are very proud of our region and all it has to offer our visitors- and the fact that it may sometimes not be provided in the clearest of manners is a point that we shall be more attentive to in the future.

It makes us very happy to learn that otherwise, you enjoyed the hotel and service provided, and we hope to have the pleasure of welcoming you again in the future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Convento do Espinheiro, A Luxury Collection Hotel & Spa

Address: Canaviais, Evora 7005-839, Portugal
Location: Portugal > Alentejo > Evora District > Evora
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Evora
#1 Spa Hotel in Evora
#2 Family Hotel in Evora
#2 Luxury Hotel in Evora
#3 Romantic Hotel in Evora
Price Range: $151 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Convento do Espinheiro, A Luxury Collection Hotel & Spa 5*
Number of rooms: 92
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Also Known As:
Convento Do Espinheiro, a Luxury Collection Hotel And Spa
Convento Do Espinheiro Heritage Hotel

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