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“Best hotel in Ieper/Ypres”

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Novotel Ieper Centrum
Ranked #5 of 7 Hotels in Ieper (Ypres)
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 29, 2013

A very high quality hotel, located in the heart of the city - a fair walk from the railway station, but easy enough to find. The hotel is a standard Novotel, with large above-basic rooms and some very cavernous suites, plus plenty of business-oriented features such as meeting rooms.

The reception and bar area is friendly and warm. The meals in the FourSquare restaurant are a bit of a disappointment - expensive, lacking vegetarian option and quite likely to be unavailable at any given moment. Didn't enjoy being charged an extra 5 euro for *not* having ham in a ham and cheese baguette there - quite a cheek! Fortunately, there are dozens of great restaurants within 2 minutes walk in the Grote Markt.

The staff are young, very friendly and multi-lingual and the bar is well stocked with a large choice of reasonably priced Belgian beers. You can spend a happy evening just trying different types very profitably.

Housekeeping can be a bit inefficient, trying to wake you despite a 'do not disturb' sign by ringing you from the next room at an early hour (and then hanging up when you answer) and we've had to call down for toilet paper before now - a bit of a basic thing for them not to remember!

The biggest issue here is that the hotel is often full of visiting British school parties. This is not Accor's fault, but such children are almost always ill-behaved and noisy. It's worth requesting a quiet room - if you don't, you can be put in the middle of them and the Belgian staff, unused to unruly children (Belgian children are amazingly well behaved), are powerless to do anything, since the teachers side with the children.

Stayed: January 2013, traveled as a couple
Thank Jamie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this reviewResponded January 1, 2014

Dear Guest

Thank you very much for staying at our hotel as well as writing your experiences down for us to read.

Your review will be forwarded to the mentioned teams in our hotel, so that your suggestions or remarks can be read and handled. Thank you for that.

Our aim is to achieve a high standard of service, and reviews like yours help us to achieve that goal.

Thank you again for sharing and we hope to see you again with us in the future.

Best regards

Juanita Bogaert
Sales Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 - 744 of 1,445 reviews

Reviewed December 27, 2013

  • Stayed: December 2013, traveled with friends
    • Value
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Review collected in partnership with Accorhotels.com
Thank Rodger P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this reviewResponded January 1, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 19, 2013

Clean-comfortable-convenient-courteous. No need to say more really, only you have to type 200 characters in order to get a review published. So i will add what a lot of others have stated, in that the breakfast buffet is first class! ENJOY.

  • Stayed: December 2013, traveled with friends
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Thank northantsshiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this reviewResponded December 19, 2013

Dear Guest,

Thank you very much for sharing your review with us.

Great to read your stay was at wish and we hope to see you again in the future!

Warm regards

Juanita Bogaert
Sales Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

You couldn't wish for any more from a hotel, pleasant staff, warm, clean and minutes away from everything of interest. No proper vegetarian food in the evening of course, which was the only down side to this, but a nice varied breakfast buffet to compensate.
We weren't going to go to the Menin Gate as we thought it might be too upsetting, but were drawn into the mood of the place as every evening hundreds of people arrived to witness the Last Post being blown by three soldiers and wreaths being laid. When you see how many names are on this arch of men who have no known grave or who were never found, no wonder this is still going on every night after all these years. It must never be forgotten and, hopefully, it will never happen again.

  • Stayed: December 2013, traveled as a couple
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1  Thank JoanOnHols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this reviewResponded December 19, 2013

Dear Guest

We would like to thank you for sharing your thoughts and experiences concerning your recent stay at our hotel.

It is good to read that you have enjoyed your time with us as well as the fact that you have visited the Last Post, which is indeed a must-see when in the area.

We certainly hope to welcome you again with us in the future,

Best regards

Juanita Bogaert
Sales Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

Having stayed here before we knew that this hotel has a good reputation which it has maintained. The rooms are comfy but in need of redecoration, also paper cups are now provided for hot drinks in your room rather than proper mugs or cups. The restaurant were able to accommodate a dietary restriction without prior notice which was much appreciated. WIFI is free throughout the hotel and an international selection of TV channels including BBC 1&2 is available. Very convenient for the Menin Gate and perhaps a drink at the bar afterwards.

Room Tip: Rooms at the rear adjacent to the Ypres school are quiet at night but you will here the school bell...
See more room tips
  • Stayed: December 2013, traveled with family
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1  Thank Bobcat202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this reviewResponded December 18, 2013

Dear Guest,

Thank you very much for sharing your experiences with us concerning your recent stay at our hotel.

We are very happy to read that you are a returning guest with us and that you have, again, enjoyed your stay.

Paper cups are indeed provided in the rooms, but do not hesitate to ask for mugs during your next stay, we will be happy to give you some to use in your room.

We do hope to welcome you once again with us in the future!

Warm regards

Juanita Bogaert
Sales Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

Located in the centre of Ypres, this hotel is in an excellent location if arriving by train or car. it's just a 2 min walk from the hotel to the museum and town hall. Clean and comfortable, with a good choice of breakfast and helpful staff.

Room Tip: Book early, especially if travelling in 2014 for the 100 year anniversary, as rooms get booked fast...
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  • Stayed: February 2013, traveled with family
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Thank Annabel44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this reviewResponded December 12, 2013

Dear Guest

Thank you very much for sharing your positive thoughts and comments concerning your recent stay at our hotel, Novotel Ieper Centrum.

We are very glad to read that you have enjoyed your stay with us and do hope to welcome you again at our hotel in the near future.

Warm regards

Juanita Bogaert
Sales Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Having stayed at this Novotel twice before, i knew what to expect, and that is one of the reasons i decided to visit again (29th Nov - 2nd Dec). My room was just as good as always. Big, comfy, clean, and with an even bigger TV than i remember. The location is perfect, the staff were excellent, and the free computer in the lobby just added to the perfection.

  • Stayed: December 2013, traveled solo
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Thank David_Jordan_Hawkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this reviewResponded December 12, 2013

Dear Guest,

Thank you very much for sharing your review with us concerning your recent stay at our hotel.

It is absolutely great to read that you are a returning guest and still happy with our hotel and services.

We certainly hope to welcome you once again with us in the near future.

Warm regards

Juanita Bogaert
Sales Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ieper Centrum

Address: Sint-Jacobsstraat 15, Ieper (Ypres) 8900, Belgium
Location: Belgium > Flanders > West Flanders Province > Ieper (Ypres)
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Ieper (Ypres)
Price Range: $95 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Ieper Centrum 3*
Number of rooms: 122
Official Description (provided by the hotel):
Novotel Ieper Centrum is a 3 star hotel in the heart of the city centre. The medieval Cloth Hall and its belfry, the In Flanders Fields Museum and the famous Menin Gate are within walking distance. The hotel has 122 spacious air conditioned rooms, Gourmet Bar with terrace and 7 conference rooms for all your meetings and seminars. This hotel is equally suited to a business trip or a holiday in Ypres with your partner or family. Guests also enjoy the convenience of a private car park. ... more   less 
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Also Known As:
Novotel Ieper Centrum Hotel Ieper (Ypres)
Novotel Hotel Ypres
Novotel Hotel Ieper Centrum
Novotel Ypres
Ypres Novotel

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