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“Excellent location” 4 of 5 bubbles
Review of Hotel Ibis Kortrijk Centrum

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Hotel Ibis Kortrijk Centrum
Ranked #4 of 14 Hotels in Kortrijk
GreenLeadersBronze level
London, United Kingdom
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Excellent location”
4 of 5 bubbles Reviewed June 17, 2014

We stayed at this hotel for two nights. The reception staff were helpful and provided us with a map of the town centre, the room was well presented and clean. The bed turned out to be incredibly hard so if you are under 60kg you will feel it!

The breakfast was very good, an impressive spread with freshly baked breads and pancakes, fresh meats and cheeses as well as cooked breakfast, and make your own freshly squeezed orange juice, excellent.

This hotel is in a very good location with no noise issues and it is easy to reach all local attractions on foot. Car parking is also easy using the underground carpark a block away from the hotel although beware that it is closed on Sunday and you have to scan your ticket at the far entrance in order to reclaim your car!

We would recommend it as a reasonably priced option for travellers.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GailJB64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reading, United Kingdom
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 31, 2014

This was our motor bike club annual Easter break and Kortrijk was a new location for us. As we needed about 20 rooms we booked early and got a good price. On arrival the hotel was quite busy as also had a couple of groups staying for a basketball rally but no problems with that.
Our room was very good and clean and adequate for a long weekend stay. As we know from experience that no European hotels have tea & coffee facilities in the rooms we always take our own traveling kettle and cups etc.
We only had breakfast on one of the 3 mornings (see my separate review of the Bistro NATA) as it is a bit expensive at €14.00 each, however on the morning we did have it, it was very good with its own fresh orange juicing machine and various breads. But the sausages were not up to much or good quality and although breakfast was a long way from being finished, the scrambles eggs were not topped up!
One word of warning re Kortrijk and being there at Easter. The whole town is taken up with a fun fair so parking and noise could be an issue for you but you don't really hear it at the Ibis hotel, also the town itself is not really geared up for UK visitors (which could be a bonus for some!) as many of the restaurants don't have English menus displayed as you would see in more touristy towns.
Also, if you do go at Easter or possible stay any weekend, none of the shops are open on the Sunday or the bank holiday Monday, so that is possible the case for most holiday weekends as well?
The selection of beers behind the bar is also very good and they also have a good selection of liquors!
On one of the days of our stay a few of us went by train to Ypres. The station is just 10 min walk from the hotel and has good links to many good places to visit.

  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 19, 2014

Well is it double bounty, I travel to Belgium only through Jet Airways, have tried some airlines as well but for some reason I find them best on this sector so from last six months have stuck to Jet and on their suggestion stayed on Ibis in Kortrik and got fixed to this hotel as well :) Infact in my last visit in April I landed on Sunday which was end of Easter festival and surroundings of hotel had very good fairs going on.

Hotel is very well placed, very near to train station may be max 200 mtrs, so if you come by train as well from Airport it is an awesome location. In the front lane of hotel itself you have a mall and Kapsalon is worth trying from Capitol restaurant which is 50 meters from hotel on right hand side. You find lot of budget shopping arenas as well nearby.

Hotel staff is very very friendly and turn around time for issue resolution too is very quick.

Room Tip: I liked room 101 and 103 on different stays they give you good view and room size is bigger in compa...
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kapil4navision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semra-ibiskortrijk, Guest Relations Manager at Hotel Ibis Kortrijk Centrum, responded to this review, May 30, 2014
Dear Mr./ Mrs. kapil4navision,

I would like to thank you for choosing our hotel as your accommodation choise during your recent visit to Kortrijk. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to welcome you soon again in Ibis Kortrijk.

Kind regards,
Semra Arslan
Reception Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed May 10, 2014

WE arrived tired from a long day on a trip to the WW! cemeteries and the Menin Gate Last Post. The busy receptionist waved a hand in the direction of parking but we could not find it as there were road closures. We spent 45 mins looking for parking and when we emerged from the underground car park no passers by could direct is to the hotel. Eventually we found it and waited to check in, and waited and waited. The receptionist was answering the phone, tending the bar and delivering food.
No tea/coffe making facilities in room.
Overpriced, we stayed canalside in lovely old hotel for less money.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Riverbankannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semra-ibiskortrijk, Guest Relations Manager at Hotel Ibis Kortrijk Centrum, responded to this review, May 30, 2014
Dear Mr./Mrs. Riverbankannie,

May I begin by thanking you for your review on Trip Advisor. It is with sincere regret that we note your dissatisfaction with our service. I can assure you that the necessary steps have been taken to avoid such inconvenience.
We hope the experience will not alter your confidence in Ibis Kortrijk and that you will give us the opportunity of welcoming you again.

Kind regards,
Semra Arslan
Reception team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed May 4, 2014

Very clean and friendly staff. Great beer selection at the bar. Breakfast was the usual buffet style, but not bad. Good for cycling fans, as several big race routes go right in front of this hotel! It's a great value and a great location.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trekbetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semra-ibiskortrijk, Guest Relations at Hotel Ibis Kortrijk Centrum, responded to this review, May 7, 2014
Dear Trekbetty,

Thank you for sharing your review about Ibis Kortrijk centrum.
We are happy to hear that you enjoyed your stay with us.
Thank you for the kind words regarding our team.

We hope to welcome you soon again in Ibis Kortrijk!

Kind regards,
Semra Arslan
Guest Relations
Ibis Kortrijk Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 26, 2014

I visited as part of a group of 26 people over Easter Bank Holiday weekend '14. Many of us had booked rooms back in June '13 through Booking.com & got an excellent deal.

There was another large group of visitors also staying at the hotel. A wheel-chair hockey team from Switzerland who were taking part in a national competition near-by. The hotel seemed to cater for all their needs as a group, may of whom had severe disabilities and would have required specialist equipment (some of which they brought with them).

The rooms are of good standard for a budget hotel, not too big but adequate, with lots of hot water in the showers, and free reliable WiFi throughout the hotel. TV is available in the rooms but there are no kettles, which seemed to bother some of our group who wanted to be able to make a cuppa. Bar prices were very reasonable & we were served well into the night.

Over Easter there is a very large funfair in Kortrijk. It is located in many of the large squares around the city. The atmosphere was great & very relaxed (unlike in the UK, where there is often a feeling of tension around when a funfair rolls into town). I had read reviews from people who visited in Easter '13 who seemed to complain about the noise from the fair. This wasn't a problem at all for us.

Secure parking was available for our group of about 15 motorcycles & a couple of cars. Other bikes parked outside the front of the hotel on the pavement quite safely.

The hotel is a short walk from the train station & there are lots of shops, bars & restaurants to explore. A group of us took the train through to Ypres on Easter Sunday to get a leisurely lunch, a few beers & stay for the last post at the Menin gate before getting a train at around 21:00 back to Kortrijk - that just wouldn't happen on local rail services in UK on Easter Day, let alone for the return cost of 6 Euro !!

Breakfast was rather expensive for the amount I wanted to eat. At 14 Euro (I think) it was a typical eat as much as you like continental buffet & cooked breakfast with lots of choice. This would set you up for the day. I would have preferred an option for a coffee & Croissant/Danish. I only used it on the last day to save time going elsewhere in the town & have a quick getaway.
As I mentioned above, some people moaned about there not being a kettle in the rooms.

Otherwise I've no complaints at all

Room Tip: A great hotel for a city break when visiting Flanders & the WWI battlefields. Good selection of...
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lainy1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semra-ibiskortrijk, Guest Relations at Hotel Ibis Kortrijk Centrum, responded to this review, May 7, 2014
Dear Mrs. Lainy 1605,

Thank you very much for writing down your review about Hotel Ibis Kortrijk Centrum!
We are happy to read that you enjoyed your stay!
We’re pleased to be able to say that the group who has stayed with us have complimented us on the standards of our facilities and the service & assistance that we gave to them.
Thank you for your positive response about the funfare.We are happy to hear that you didn't mind the fare in the city.
Just for your information, you can always ask the reception just to get a croissant with coffee with out taking any breakfast.
The whole team is looking forward to serving you again soon!

Kind regards,
Semra Arslan
Guest Relations
Ibis Hotel Kortrijk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruthin, Wales
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 15, 2014

My mum stayed here to visit the world war 1 battle fields, and although the tour company she went with was appalling this hotel made her visit one to remember. I called the hotel in advance to see if they could arrange a surprise birthday cake for my mum and they were great, nothing was too much trouble for them, and my mum was so over the moon, and she couldn't fault the hotel. A perfect place to stay for her visit. Thank you ibis!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suzysue1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semra-ibiskortrijk, Guest Relations at Hotel Ibis Kortrijk Centrum, responded to this review, May 7, 2014
Dear SuzySue 1975,

I am delighted that you enjoyed your stay and thank you a lot for the kind words about the service and the staff! Your kind words have been passed on to our team. This will certainly motivate us all to keep up the good work. We are very happy to hear that your mum enjoyed her birthday.
It's been a pleasure to have you both as guests in Ibis Kortrijk!
We hope to welcome you soon again.

Kind regards,
Semra Arslan
Guest Relations
Ibis Kortrijk Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Kortrijk Centrum

Property: Hotel Ibis Kortrijk Centrum
Address: Doorniksestraat 26-30, Kortrijk 8500, Belgium
Location: Belgium > Flanders > West Flanders Province > Kortrijk
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Kortrijk
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Kortrijk Centrum 3*
Number of rooms: 82
Official Description (provided by the hotel):
Ideally located in the historic heart of the city of Kortrijk, next to the train station, the 3 star Ibis Kortrijk Centrum hotel offers 82 rooms fitted out according to the new Ibis concept. LCD television, telephone, air conditioning, WiFi Internet anda fully equipped meeting room. Our team is happy to serve you while you enjoy a visit to our Bar Rendez-Vous, open 24 hours a day. And to start the day off well, guests are invited to enjoy our all-you-can-eat hot and cold breakfast buffet. ... more   less 
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