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“Great Family Welcome”
Review of Hotel Bero

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Hotel Bero
Ranked #1 of 46 Hotels in Ostend
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed December 8, 2013

Great family run Hotel in Ostende, we have stayed here 3 times over the last few years and allways been greatly satisfied by the location, friendly staff, prices and of course the wonderful selection of Whisky on offer in the bar, not forgetting the beers. Recently renovated and offering swimming pool and spa, this is a fantastic place to switch off, go for a long walk on the beach, enjoy wonderful seafood at the many reataraunts. The staff are always willing to give you insider tips and of course you are not far from Brugge. Central, comfortable and clean, I could only recomend if you would like to stay at Hotel Bero.

  • Stayed: October 2013, traveled with friends
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2  Thank Flow2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this reviewResponded January 14, 2014

Dear Ian

Thank you very much for your positive feedback regarding our hotel. We are always eager to hear what our guests like about us and how we might improve.

It is very nice to hear that you are always greatly satisfied whenever you stay with us. Thank you so much for recommending Hotel Bero.

We are looking forward to welcoming you back the next time you are visiting Ostend.

Kind regards

Serge Slegers
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 - 90 of 605 reviews

Reviewed December 7, 2013

Excellent modern well equipped hotel - very pleasant & relaxing run by the friendly & helpful Bero family. Plus heated swimming pool, gym & sauna. Very well placed for the extensive promenade & beach - also close to a large selection of restaurants & a short walk to the main shopping centre of Ostend. Other places of interest not far away by car.

Room Tip: Choose an ecology room - excellent shower
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  • Stayed: December 2013, traveled as a couple
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2  Thank 220Robert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this reviewResponded January 10, 2014

Dear Robert

Thank you very much for your positive feedback regarding our hotel. We are always eager to hear what our guests like about us and how we might improve.

Indeed, many guests appreciate our ideal central location but we are very pleased to read that you found our hotel excellent and well equiped as well.

Thank you for staying with us. We are looking forward to welcoming you back the next time you are visiting Ostend.

Kind regards

Serge Slegers
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

Taking the advice of some friends I went to hotel Bero in Ostend on a busines trip. I was very pleased with my stay. The hotel shows in every way that they want to take care of the guests. From you arrive at the reception, the handling of your car, the pool, the breakfast to the whisky bar. The room was fantastic with new furniture, big bathroom with ceiling shower, automatic tempeture control aso. It is obvious that they take pride in constantly upgrading the service. I can fully recommend the hotel.

Room Tip: The eco rooms are the ones to choose. Ask for rooms with window to the street and not the backyard.
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  • Stayed: December 2013, traveled on business
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1  Thank Carsten R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this reviewResponded January 3, 2014

Dear Mr. Carsten

Thank you very much for your positive feedback regarding our hotel. We are always eager to hear what our guests like about us and how we might improve.

We are happy to read that you were very pleased with your stay and the service at hotel Bero.

Thank you for listening to the advice of your friends and for staying with us. We are looking forward to welcoming you back on your next business trip to Ostend.

Kind regards

Serge Slegers
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

I stayed at Hotel Bero for 3 nights from 22 Nov to attend the whisky festival. I leave very impressed by the hotel. First, the rooms are spacious and the furniture is really well-built. (Many hotels use lousy chairs and beds!) Second I was thrilled with the facilities available, especially the swimming pool! Unfortunately I did not have a chance to enjoy a nice dip! Third, the staff really live up to their motto, service with a passion! I always found them warm and ready to assist you in anything you required. Fourth, the hotel is located very close to the centre and nearby restaurants. I would recommend this hotel to all my friends and family and looking forward to seeing them in the future!

  • Stayed: November 2013, traveled with friends
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1  Thank Kingblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this reviewResponded January 3, 2014

Dear guest

Thank you very much for your positive feedback regarding our hotel. We are always eager to hear what our guests like about us and how we might improve.

We are pleased to read that you were very impressed by our hotel: our spacious rooms, our available facilities, our ideal location and last but not least our warm and helpful staff honouring our motto "Passionate about hospitality".

Thank you for staying with us. We are looking forward to welcoming you back the next time you are visiting Ostend.

Kind regards

Serge Slegers
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

Travelled here with friends for 3 nights.

The picturesque town of Ostend, Belgium, is a great place to come for a quiet getaway, and the Hotel Bero is definitely the place to stay. Be it whether you are travelling with friends, family, your partner or just for yourself, the Hotel Bero has everything one would need. The rooms are cozy and the facilities in the room cater to what one would need during their stay here. The staff is also immensely warm and friendly, which is something I love about family hotels that are run well, like this one is.

The breakfast is served promptly and the food quality is great and with an internal sauna, pool and fitness centre, you can exercise and keep healthy even when you visit during the cold winter months like me. One of the unique attractions of the hotel is the whisky bar, with a fine selection of single malt whiskies.

The location is also great, just a few minutes walk from the city centre and local food establishments. Will definitely continue making the Hotel Bero my hotel of choice when I travel to the area next time!

  • Stayed: November 2013, traveled with friends
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1  Thank Chenzkbenjamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this reviewResponded January 3, 2014

Dear Benjamin

We really appreciate the time you took to write such a nice review. We couldn't have said it any better. It will certainly make our staff proud and motivate them to keep on providing wonderful experiences to our esteemed guests.

Thank you for making hotel Bero your hotel of choice when visiting Ostend. We are already looking forward to welcome you back on your next visit.

Kind regards

Serge Slegers
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

Came for business one year's ago before the renovation. Back this weekend for 3 nights. I really liked the new rooms. The facilities (Swimming pool, sauna, steam bath) were just perfect for me to relax. The breakfast buffet is excellent. Staff is friendly. Excellent bar if you like whiskies, with a fine selection. In the end, great location near the sea and the centre of the city. Will be back !!!

  • Stayed: November 2013, traveled on business
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1  Thank Emmanuel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this reviewResponded January 3, 2014

Dear Emmanuel

Thank you very much for your positive feedback regarding our hotel. We are always eager to hear what our guests like about us and how we might improve.

We are very pleased to read that you liked our new Ecology rooms and that you enjoyed the facilities of our new leisure center as well as our breakfast buffet.

Great to hear that you will be back. We are already looking forward to it.

Kind regards

Serge Slegers
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

We had a great time at this hotel. There were 4 of us and the children (9 & 12) had a separate room in the family suite. The staff were excellent and the breakfast was good. We would definitely stay again.

  • Stayed: August 2013
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1  Thank Interrailers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this reviewResponded January 3, 2014

Dear guest

Thank you very much for your review. We are always eager to hear what our guests like about us and how we might improve.

We are very pleased to read that you and your family had a great time with us. Our family suites are indeed very spacious and the seperate bedroom for the children is always very much appreciated because it offers the parents more privacy.

Thank you for staying with us. We are looking forward to welcome you back on your next visit.

Kind regards

Serge Slegers
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bero

Address: Hofstraat 1A, Ostend 8400, Belgium
Location: Belgium > Flanders > West Flanders Province > Ostend
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Ostend
#1 Family Hotel in Ostend
#1 Luxury Hotel in Ostend
#1 Romantic Hotel in Ostend
#1 Spa Hotel in Ostend
#1 Green Hotel in Ostend
Price Range: $142 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bero 4*
Number of rooms: 70
Official Description (provided by the hotel):
Hotel Bero in Ostend offers environmentally friendly 4-star rooms at the seaside and excellent assets for perfectly organized seminars at the Belgian coast. At the four star hotel Bero you will for sure enjoy your stay, induldge a complimentary breakfast buffet and the free use of the swimming pool and brand new "Ninfea" Wellness centre with the access to the sauna, biosauna, Hammam,and infra red heating chairs. WIFI is included in the price of the room, to stay up to date with friends and family. When exploring the bar and the whisky lounge you will discover about 80 different malt whiskeys that you can enjoy in front of the open fire in the Lindores Lounge on those chilly days. For our small guests there is a childrens' playing area. Our Executive and eco rooms are equipped with Daikin Air conditioning. 4 seminar rooms with daylight and air conditioning available for up to 80 people. ... more   less 
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Also Known As:
Golden Tulip Ostende

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