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“really great Hotel”
Review of Hotel Bero

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Hotel Bero
Ranked #1 of 47 Hotels in Ostend
Certificate of Excellence
GreenLeadersPlatinum level
Luxembourg
Level 6 Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“really great Hotel”
Reviewed July 8, 2012

lovely nice and very clean hotel, near the beach. Around a lot of cafés and restaurants.Fast and uncomplicated check in/out.

Room was really clean (better than in belgians hotels expected), new and renovated. Flat TV, Phone, Safe was all there. Free Wifi.We stayed in the right side of the builing, whose entire renovated.

Bathroom really large, with hairdryer. Shower need sth to put the shower gel and shampoo.Sanitairy was really clean.

Only at night were the guests from the cafe at the right of the hotel really noisy. Not hotel's fault.

We recommand a room with climatisation for the summer, because it's really to hot.

Hope that cleanless and the guestfriendly of this hotel well be kept for the next years. Surely we come back.

Room Tip: We recommand a room with climatisation for the summer, because it's really to hot. Rigtht side o...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ohura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
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English first
Luxembourg
Level 6 Contributor
529 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed June 4, 2012

This family run hotel is gradually being transformed into a Golden Tulip four star hotel. The transformation is not yet fully completed though (june 2012)... Part of the hotel is renewed, part is quite old. Staff is overall very friendly and helpful. The family room we had was quite big. Modern flat screen TV with flat screen and children films. As to the equipment, the beds were very old and uncomfortable. Windows were old and did not close properly. The buffet breakfast was not what one can expect (we noticed during our 5-day stay that the same dishes, among which several preparations like filet américain were offered several days in a row, croissants were not very fresh, overall quality was low... ). A swimming pool and welness is under construction (but the swimming pool is rather small from what we could see). Parking is offered at 25 euro per day (a member of staff parks it and retrieves it for you).

Room Tip: As the hotel is undergoing renovation, it is a good idea to try to get one of the renovated rooms.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank delagioventu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this review, October 19, 2012
Dear Sir

Thank you for your feedback regarding our hotel. We are always eager to hear what our guests like about us and how we might improve.

As a matter of fact it is the family Bero who is investing in the hotel which will be independant again as from 1/1/13. In the meantime our new low-energy wing with 20 brand new Ecology rooms (some with sea view) and new "Ninfea" leisure center with indoor swimming pool (11 x 5m), sauna, bio sauna, steam bath and infra-red beamers is completely ready now. The new fitness room will be ready by mid December. Our 13 Executive rooms have been renovated 5 years ago. The spacious Classic rooms were completely renovated in 1998 and will be refurbished again in the next couple of years.

We are sorry to hear that the quality of our buffet breakfast didn't meet with your expectations and we will certainly pay more attention to it. On the other hand we are very pleased to read that you find our staff very friendly and helpful.

Thank you again and we do hope to welcome you back again in one of our brand new rooms.

Best regards

Serge Slegers
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed January 27, 2012

As a business traveller I have stayed at the Bero a number of times. On each occasion the staff could not have been more helpful, welcoming or friendly. The rooms I have stayed in have always been clean and comfortable with a nice lounge space as well as the bed. breakfast buffet always plentiful and nicely presented. The hotel has undergone some renovations and improvements over the times I have stayed, which to me shows they are always striving to improve and make things even better.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bone-pyro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssl_11, Director of Sales at Hotel Bero, responded to this review, July 31, 2012
Dear sir

Thank you for your feedback regarding our hotel. We are always eager to hear what our guests liked about us and how we might improve.

It gives us great pleasure to read how you value our efforts to make things better for our guests. As a matter of fact we recently invested again, improving the quality and the service even further, from 3 to 4-stars. In addition, we are now the most environmentally friendly hotel in Ostend. An important aspect where more and more guests pay attention to.

Thanks again, and we are looking forward welcoming you back soon.

Best regards

Serge Slegers
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemel Hempstead
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 13, 2011

We organised a group of 41 people from the UK to visit Oostende and local Christmas markets as a long weekend break. We were recommended the Hotel Bero by our tour adviser and were not disappointed. We stayed from Friday to Sunday and had a wonderful experience. The rooms were excellent, clean, well layed out and fully equipped for our needs. The breakfasts were very good with lots of choice and everyone in our group was impressed. The other amenities such as the bar, the swimming pool etc: were splendid and all the staff were very helpful and made us feel at home. Thank you to everyone at the Hotel Bero.

Room Tip: All rooms were considered as excellent (with more to come we understand)
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  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bero

Property: Hotel Bero
Address: Hofstraat 1A, Ostend 8400, Belgium
Location: Belgium > Flanders > West Flanders Province > Ostend
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ostend
#1 Green Hotel in Ostend
#1 Family Hotel in Ostend
#1 Luxury Hotel in Ostend
#1 On the Beach Hotel in Ostend
#1 Spa Hotel in Ostend
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Bero 4*
Number of rooms: 70
Official Description (provided by the hotel):
Hotel Bero in Ostend offers environmentally friendly 4-star rooms at the seaside and excellent assets for perfectly organized seminars at the Belgian coast. At the four star hotel Bero you will for sure enjoy your stay, induldge a complimentary breakfast buffet and the free use of the swimming pool and brand new "Ninfea" Wellness centre with the access to the sauna, biosauna, Hammam,and infra red heating chairs. WIFI is included in the price of the room, to stay up to date with friends and family. When exploring the bar and the whisky lounge you will discover about 80 different malt whiskeys that you can enjoy in front of the open fire in the Lindores Lounge on those chilly days. For our small guests there is a childrens' playing area. Our Executive and eco rooms are equipped with Daikin Air conditioning. 4 seminar rooms with daylight and air conditioning available for up to 80 people. ... more   less 
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Also Known As:
Golden Tulip Ostende

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