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“Gorgeous hotel”

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Hotel Dukes' Palace Bruges
Ranked #13 of 97 Hotels in Bruges
Certificate of Excellence
Dublin
Level 5 Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Gorgeous hotel”
Reviewed August 31, 2009

I booked a gourmet package for two nights; standard twin, champagne breakfasts and one dinner. The public areas in this hotel are beautifully decorated. The bedrooms are fine. They have spacious and very stylish bathrooms. We were not satisfied with our corner room which looked directly at a wall and were moved immediately to a garden view room which was much more pleasant. Breakfast was lovely. Dinner was something quite wonderful; a seven course tasting menu. The hotel was very quiet and the dining room almost empty. This was a shame as the chef cooks like an angel! I checked out the leisure centre and it looked very nice.
This is an expensive hotel. I was disappointed with the bedrooms, impressed by the public rooms and blown away by the wonderful food.
I would recommend it as a treat.

  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank JessieDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,626 reviews from our community

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Traveler tips help you choose the right room.   Room tips (402)
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English first
Market Harborough, United Kingdom
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 21, 2009

We had four magical dys in Bruges - in part due to out staying in this hotel. Ideally situated very central but remarkably quiet. Excellent service and beautiful surroundings. I would recommend this hotel completely

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank jenrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 4 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 15, 2009

Beautiful, elegant hotel, check-in was quick and easy and we were treated like royalty. We were greeted by name every time we walked by the front desk. Fitness center is magnificent. Beautiful but small indoor pool but such a gorgeous setting. I forgot to bring headphones and when I asked the front desk later if they had a spare pair, brand new headphones were brought to our room. Everything is done with a smile and every request is granted. Lovely area to sit outdoors but alas it rained the entire time, so we couldn't use it. We were sad to leave!

Stayed July 2009, traveled as a couple
Helpful?
Thank babcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 20, 2009

A night in Brugge was a splurge and the hotel was definitely worth it. Service was immediate, competent, and attentive. Rooms were a very good size and the bathroom was fabulous. The hotel bar is very welcoming and comfortable place to relax and mingle after dinner out. Location was walking distance to the market square.

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gmp01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chessington, United Kingdom
Level 6 Contributor
527 reviews
211 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed June 5, 2009

We stayed just one night here (although we tried to extend our stay, but they were fully booked), and loved it. The hotel is in an historic building, sympathetically upgraded and extended. Our room, a deluxe, number 310, was reasonably sized, with a very comfortable bed, bathroom with underfloor heating and beautifully furnished. There is internet, but it is not cheap and is quite slow. The public areas are also very smart, with a lovely terrace and garden with various pieces of modern art. The restaurant is also lovely, with excellent food and service. There is a small but well-equiped gym, and unusually for Bruges, there is plentiful underground parking. On the day we arrived, most of the centre of Bruges was cordoned off for the Holy Blood procession - the hotel sent us an e-mail a couple of days before our stay containing excellent directions by which to find the back of the hotel despite the road closures which was most appreciated. We were met at the entrance to the car park by a member of the hotel staff, who then checked us in and showed us our room - excellent service.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PotterMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 3, 2009

We had high hopes for this hotel: part of the well-regarded Kempinski chain, the only five-star hotel in Brugge and a promising-sounding reservations operator who offered us a rate of €239 for a Deluxe room (we had expected to book a Superior room for €199, but because none was available in the castle wing, we agreed to the upgrade). The hotel was comfortable and had luxurious moments, but this is not five-star quality. You could spend your money better somewhere that's less preoccupied with touting itself as "the only five-star in Brugge" and more focused on customer service. Biggest complaints: reception was unsophisticated (escorting us to our room, which was a nice personal touch, but then going on pedantically about the merits of the hotel, the room, the beams on the bathroom ceiling; we just wanted to be left alone to settle in); corridors not well maintained (room service trays were abandoned in the hallways); reception said they would return my call to set up a spa appointment though never did; artificial flowers; stained rugs; delayed turndown service; and a general foody odor wafting through the first floor. Some nice words: breakfast buffet had a great variety of quality food (including perfect mini pancakes and fine Belgian cheeses); bathroom amenities were plentiful and worth leaving your own travel-size cosmetics back home for.

  • Stayed May 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gatopoder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton and Hove, United Kingdom
Level 6 Contributor
81 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed May 18, 2009

Booked for 2 nights over the weekend, we booked the cheapest room available, which was still about 550 Euros for 2 nights ! This is not a cheap place, especially now due to the exchange rate between GBP and EUR.

We travelled to Bruges by car, and I can tell you that getting to the hotel is a nightmare if you don't know Bruges well - there are so many one way streets it is untrue ! We finally arrived after going round and round for ages, and going the wrong way down one-way streets ! Tip: get the hotel to send you driving directions before you arrive ! Or park at the railway station and use the free bus to the centre. Parking at the hotel is an extortionate 30 Euros per day, not justified in my opinion.

The location is perfect - 2 mins walk to the Markt, but down a very quiet street. The hotel building is impressive, and newly refurbished to a high standard inside and out. There are 2 parts to the hotel, the 'castle' side and the new side, which is where our room was.

Check-in was fine, staff were very efficient and gave us a short guide of the places to see on the map. Our room was very new, lovely bathroom, good furnishings, perhaps a few too many chairs and tables. Coffee or tea making facilities would have been nice, you had to order from room service or go to the lounge. View over the garden was lovely, pity the weather was grey and windy. The bed was huge and very comfortable - one of the best I have slept in !

We did not try the restaurant, there are so many other options nearby, and breakfast buffet was overpriced in our opinion. We had a drink in the bar, they certainly mix a good G+T, I must say it was a bit lifeless though, considering we were in there about 10pm on a Friday night. Decor in the bar, and the hotel overall, is what I would call 'sumptuous', a bit old fashioned for my taste. No real complaints though.

We did not ask for much assistance, or request too many concierge services, however we felt sure that anything would have been possible had we asked.

So overall, no complaints, however we felt the parking, food and drinks were overpriced, and the room was a bit small for the price we paid. If you are rich then go for a deluxe room or suite - I doubt there is a better place in Bruges if you can afford it !

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCSide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Dukes' Palace Bruges

Property: Hotel Dukes' Palace Bruges
Address: Prinsenhof 8, Bruges 8000, Belgium (Formerly Kempinski Hotel Dukes' Palace)
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Bruges
#3 Business Hotel in Bruges
#8 Luxury Hotel in Bruges
#11 Family Hotel in Bruges
#14 Romantic Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Dukes' Palace Bruges 5*
Number of rooms: 110
Official Description (provided by the hotel):
Hotel Dukes' Palace, former residence of the Burgundian aristocracy, is the perfect location in the heart of UNESCO World Heritage city of Bruges. The 110 rooms, of which 18 suites and 5 family rooms, are all unique and combine contemporary comfort with authentic elegance of the 15th century. The 3000 m² garden, the terrace, the bar and beautiful lounges are the ideal place to enjoy. You can relax in The Spa with sauna, hammam and gym. The hotel also features a spacious garage. ... more   less 
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Also Known As:
Kempinski Hotel Dukes Palace
Kempinski Hotel Bruges

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