In short, do NOT accept rooms 1-4.
We stayed in room 3 and had the following problems:
- No WIFI despite the hotel advertising WIFI in rooms (because these rooms are so far out from the rest of the hotel).
- Staff rude and unhelpful when I reported this.
- Cold shower for most of the day (would need to get up around 7am to shower as hot water is gone by 8am). Hot water may come back on later, but for 3/4 days I could not have a warm shower.
- Room hadn't been cleaned properly which was apparent from litter being left from previous residents.
- These rooms are on the courtyard so there is likely to be noise from people outside and coming back late when the hotel is busy.
- Water from the tap however was at times only warm when we wanted cold water (despite the shower still being cold at this time!)
- The carpet and extra duvet were stained
- Mouldy smell and mould in the bathroom and shower leaks all over carpet
- Twin beds were pushed together so we had to separate them ourselves.
The lobby was very attractive, but the photos that the website shows of the rooms do not reflect the room we stayed in in any way.
If you do choose to stay at this hotel, ensure your room is 5 or over, and bear in mind that there are no kettles in the room or facilities of this kind in the hotel, so if you want tea or coffee, you will need to take your own kettle.
- Official Description (provided by the hotel):
- We are a small familyhotel that is beautifully located in Bruges. Our beautiful building has 20 rooms with are double/twin, triple and family rooms. People from all ages are welcome with us! See you soon in our hotel! ... more less
- Reservation Options:
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- Also Known As:
- Golden Tree Hotel Bruges
- Golden Tree Bruges