Positives, nice location, beautiful room (238 exec suite) , lovely lavish decor.. Thats it. Negatives, the female girl checking us in was in jeans and barely even made eye contact. Mini bar in room consisted of coke and water. Basic!! The after hours bar person who served us drinks was clearly annoyed each time we ordered drinks as though it was an effort to come in from what he was doing else where. He didnt try to chat with us once. , And when your buying port at 10 euros a shot you would expect a degree of customer service. When we walked into the bar another british couple were already in there actually commented on how rude he had been with them. An effort to smile is how they put it. The staff in the hotel need to cheer up a bit and take a leaf out of the Orengeria Hotel across the road where we went for dinks, the customer service was second to none in that hotel and if we came again i would book there instead. Not a 4 star hotel in my opinion. Just OK
- Official Description (provided by the hotel):
- Atmospheric hotel housed in elegantly restored 15th-century Flemish mansion, decorated with antiques, art objects & rich fabrics. ... more less
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- Also Known As:
- De Tuilerieen Hotel
- De Tuilerieen Bruges