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Reviewed November 28, 2011

We normally travel by car to Bruges just before Christmas but this time we decided on an escorted tour just to get a better understanding of Bruges' history and to visit the battlefields of Flanders. So the hotel was chosen for us by our tour operator.The hotel was in a quiet location, it was basically clean but a littled tired. The rooms comfortable with a good en suite bathroom but having said that it didn't meet the expected standards of other 4 star hotels we have stayed at in Bruges. Certainly the breakfast let it down. The hot breakfast was barely warm and you got the impression what was left over came out again the next morning. Reheated beans just have that look. We were on bed & breakfast but I certainly wouldn't have paid the 9 euros they were asking if we had been room only. The location was good and most of the places you would want to see were no more than 15 minutes walk. On the plus side the staff could not have been more helpful.

  • Stayed: November 2011, traveled as a couple
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1  Thank BlueMarlinstravellog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2011

We stayed at the Academie in Bruges during our trip with Trafalgar Tours. We asked them about the "internet" and we seemed to be bothering them. When they said that we had to bring our lap top to the reception area to use it, we said that we didn't bring our lap top. They never offered or advised us that there was or wasn't any internet cafés in the town. Also, one of travellers broke her foot while visiting Bruges and her friend was trying to fax information for insurance purposes and had to fax twice - well, of course she seem to be bothering them because the insurance company said they never received the information. Her friend had to apologize several times. This is supposed to be a family owned business but they don't seem very customer service oriented. Another person fell down a few steps and they never asked him if he was okay or anything. The toilet in our room was leaking. Good thing we didn't stay there more than 2 nights. Very disappointing service.

Room Tip: The beds were okay as we had three (3) twin beds so we could keep our luggage on the bed. I would suggest that a higher floor be requested as we heard heavy footsteps during the night.
  • Stayed: October 2011, traveled as a couple
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1  Thank Diane013_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2011

This is a great place for your short break .Easy walk to all BUGES CENTRE nice spacious room .EVERYONE SPEAKS ENGLISH. All english TV in room and mini fridge for drinks etc. Breakfast OK for continent did not fancy the scrambled egg or the baked beans but plenty of guests seemed to , stiill managed to eat OK. Safe in room , shower fine all clean and cleaned each day.Bar open for late drink , HARD TO FAULT . Enjoy

Room Tip: We were at the ftront looking to the narrow strret no problem
  • Stayed: November 2011, traveled with friends
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1  Thank realbigt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

Romantic, authentic hotel. Our modern, renovated room was beautiful and very clean, granting a view over a small alley and historic buildings (not blocking the view). Carriages came by regularly, making you feel back in time (though with the luxury of present times). It was silent during the night and the beds were comfortable.

The breakfast was nice, though not too extensive.

Location is superb. Twenty footsteps away you enter the most beautiful square of Brugge with terrific terraces and a great scenery. Since this square is ten minutes walking away from the main market, it's not so crowded, so ideal for a nice, relaxing time.

Make sure to enjoy the beer "Brugse Zot" (draft, of course).

  • Stayed: October 2011, traveled as a couple
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3  Thank Sander S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2011

We stayed here for 3 nights in October in Room 205. The room was at the end of a corridor so very little noise from others passing by or banging doors etc. which can often be a problem.
The hotel is situated in the centre of Bruges, which in itself is very pretty and not too busy when we went.
The hotel staff were friendly although we did not need them for anything in particular.
The room was spacious, clean and comfortable. Large bathroom with bath and shower, perfectly clean and fresh towels every day.
Breakfast was buffet style and there was a wide choice of cereals, breads ,meats, cheeses, youghurts fruits etc.
Overall we would rate this as a very good hotel, perfect location for discovering the sights on foot with plenty of bars and restaruants very close by.
No complaints at all.

  • Stayed: October 2011, traveled as a couple
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2  Thank DrewLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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