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Reviewed November 10, 2017

The Hotel de Orangerie is located on a quiet lane, just steps away from the main street, right where you want to be in the charming town of Bruges. Modern updates focused on comfort and luxury cloak most evidence of the 15th century convent that originally occupied the building. Workmen doing exterior repairs to the building across the lane (September 2017) let you know it's time to wake up.

Our "standard suite" was not a suite at all, it was just a bedroom and bath. The bedroom was quite small, so small in fact that it is not possible to open your luggage on the floor. Surprised and disappointed by the small size, we toured a more expensive room but declined because it too was small.

Service by all staff members is incredible and constantly reminds you why this is considered a luxury hotel. It's all about the service.

Public areas in the hotel include the glass-ceiling lobby, as well as the stately and absolutely luxurious library and dining room. The breakfast buffet is rather small, as the hotel only has 20 rooms, but it was truly a daily delight. Between the quality of the food, the service, and the surroundings, this is a top-notch breakfast. The terrace along the canal briefly attracted us only out of curiosity, but we did not find it irresistible enough to linger.

The bottom line is that this is a good hotel (4/5) in a great location (5/5), with undersized rooms (3/5). Highlights include the great staff (5/5) and the scrumptious breakfast (5/5) in luxurious surroundings (5/5).

  • Stayed: September 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank StCharlesLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyVermast, Owner at Hotel de Orangerie, responded to this reviewResponded November 15, 2017

Dear guest,

Thank you for choosing our Hotel de Orangerie for your recent trip to Bruges.
We are glad that we could exceed your expectations.

Regarding the size of the rooms, we don't have a '' standard suite''. We have Comfort rooms, Heritage rooms, Junior Suites and rooms with view on the canal. The size of the rooms are also mentioned on our website.

We would be very happy to welcome you back soon again!

Warm regards,
Family Vermast and Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2017 via mobile

While we visiting Belgium with few friends we tried to discover new kind of hotel concept and we found l’orangerie ... cosy and luxury with a high class service ... reasonable prices for the huge quality ... we booked one of the heritage rooms that included our private hammam that was awesome specially after a long day of walking around the city in November.... great service.

Stayed: November 2017, traveled with friends
Thank cropopi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyVermast, Owner at Hotel de Orangerie, responded to this reviewResponded November 5, 2017

Dear guest,

Thank you for choosing our Hotel de Orangerie for your recent trip to Bruges.
We are glad that we could exceed your expectations and would be very happy to welcome you back soon again!

Warm regards,
Family Vermast and Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2017 via mobile

This boutique hotel in Bruges deserves its place among the best small luxury hotels in the world! From the friendly and natural staff to the individually designed and decorated rooms, everything in this hotel fulfills the high standards of the SmallLuxuryHotels in the World group!
Very central in a 15th century building, this hotel makes you feel like being at home. The smiling staff, the details in every corner of the hotel like the fresh apples and detox water, the charming dining room with a beautiful fireplace and especially the very comfortable bed want you to stay at this place without leaving to visit the city.
In the morning, they serve breakfast with a view to the canal while you can sit back and relax to wonderful classic music. The breakfast buffet shows that an excellent hotel doesn’t need quantity but quality! Fresh products, a good variety and well arranged!
Definitely THE place to stay in Bruges!

Stayed: October 2017, traveled as a couple
Thank ora7i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyVermast, Owner at Hotel de Orangerie, responded to this reviewResponded November 5, 2017

Dear Guest,

Thank you for your comments about our Hotel de Orangerie! It was a pleasure for us having you as a guest and we are delighted that you enjoyed your stay with us. We will forward your review to our staff to encourage them in what they are doing!

Wishing you all the best!

Warm regards,
Family Vermast & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2017 via mobile

The hotel is absolutely fantastic. The location is perfect for exploring Brugge but was absolutely quiet. Right on a canal with a lovely tearoom. Breakfast was stunningly delicious with a fire going and a beautiful view of the canal. Nice comfortable rooms with excellent toiletries.

Stayed: October 2017, traveled with family
Thank tgirlvancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyVermast, Owner at Hotel de Orangerie, responded to this reviewResponded November 5, 2017

Dear guest,

Thank you for choosing our Hotel de Orangerie for your recent trip to Bruges.
We are glad that we could exceed your expectations and would be very happy to welcome you back soon again!

Warm regards,
Family Vermast and Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2017

The hotel was lovely. It is a converted monastery (I believe, may have been a convent) and is very interesting. The courtyard looks onto the canal and was very pleasant. The staff were welcoming and helpful. Can't ask for more.

  • Stayed: October 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilyVermast, Owner at Hotel de Orangerie, responded to this reviewResponded December 20, 2017

Dear Guest,

Thank you for your wonderful review about the hotel.

It was a pleasure for us having you as a guest and we are delighted that you enjoyed your stay with us. We will forward your review to our staff to encourage them in what they are doing!

Wishing you all the best for the Holiday Season and a prosperous New Year.

Warm regards,
Family Vermast & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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