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“Nice staff in a old fashion hotel (needs a good clean/paint)”

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Golden Tulip De' Medici Hotel
Ranked #49 of 97 Hotels in Bruges
Glasgow, United Kingdom
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice staff in a old fashion hotel (needs a good clean/paint)”
Reviewed February 19, 2013

The bathroom was nice. Just dispointed by the room, altought, it was a big one. We expected queen beds instead of twins ones. One of mattress didn't even fit the bed. The big windows were not really cleaned and the dust was everywhere in the room. The smell around the main toilets is ouchhh... The wallpaper is outdated. A an old fashion hotel ... BUT very nice people when you book, check in check out, at the bar, the breakfast... we had been very welcome and we could go back because of the staff

Room Tip: Avoid the front room - Ask for a room with a garden view
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FRoussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelDeMedici, Guest Relations Manager at Golden Tulip De' Medici Hotel, responded to this review, February 28, 2013
Dear Mr and Mrs Roussel,

First of all we would like to thank you for taking the time to write your comment on our hotel, your comments help us improve our services. We would like to let you know that the bathroom from the room where you have stayed has been renovated in the meantime. We are gradually renovating all our rooms, we do hope you will choose our hotel again upon your next visit to Bruges so you can judge the difference.
Thanks again and we hope to see you again soon.

Best regards,
Golden Tulip Hotel de' Medici
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • Danish first
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English first
Bruges, Belgium
1 review
Reviewed February 17, 2013

Nicely located, at walking distance from the center. Friendly and helpful staff. The rooms are spacious with a nice bathroom. If 2 times in a row was showered, the water was very difficult to adjust, hot and then cold and vice versa. The neighbors hear you very easily in the room and the drain of the tub hear you loud. Spacious double bed, TV with several international channels, air conditioning. General: Is the hotel good, maybe not worth 4 stars. It's a bit old and the hallways didn't smell always so fresh .. We have done this with the flair-bon * € 50pp. + Dining. I wouldn't spent more, i think

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lrv_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelDeMedici, Guest Relations Manager at Golden Tulip De' Medici Hotel, responded to this review, February 20, 2013
Google Translation
Geachte heer, mevrouw,

Wij willen u bedanken voor uw recensie, wij zijn blij te lezen dat u een aangenaam verblijf heeft gehad bij ons. Wij nemen alle commentaren en tips ter harte om onze service verder te blijven verbeteren. Wij hopen u in de toekomst opnieuw in ons hotel te mogen verwelkomen.

Met vriendelijke groeten,
Golden Tulip Hotel de' Medici
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Sydney
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 15, 2013

This hotel was very nice. Only thing that could have improved it would have been to have had a better mattress. The breakfast was amazing and included all you could think of. Staff were helpful. The room was large. Hairdrier in bathroom was not strong enough to dry/style your hair however a better one was provided on request. We had a canal view room, which was very quiet. The hotel was only 5 mins walk to the main square. Bruges is easy to get around with everything within walking distance.

Room Tip: Request a canal view room
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelDeMedici, Guest Relations Manager at Golden Tulip De' Medici Hotel, responded to this review, February 20, 2013
Dear Madam,

Thank you for your lovely review on our hotel. We are happy to read you have enjoyed your stay with us. We hope you will choose our hotel again for your next visit to Bruges.

Best regards,
Golden Tulip Hotel de' Medici
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heerlen
1 review
Reviewed February 11, 2013

The location of the Hotel is good, only 10 minute walk from City Centre. The staff was very friendly and helpful, breakfast was very good also!
The Hotel is not the newest, some light bulbs were broke and we missed a big light on the ceiling. The fridge was not clean but the room and bath was tidy. Over all it isn't a 4 star hotel, maybe 3....

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelDeMedici, Guest Relations Manager at Golden Tulip De' Medici Hotel, responded to this review, February 12, 2013
Google Translation
Geachte gast,

We willen jullie bedanken voor de mooie score die jullie ons gegeven hebben, we nemen alle commentaren ter harte en hopen jullie dan ook bij jullie volgende bezoek aan Brugge te mogen verwelkomen voor een verbeterd verblijf.

Met vriendelijke groeten,
Golden Tulip Hotel de' Medici
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Waterloo, Brabant, Belgium
1 review
Reviewed February 11, 2013

Stayed one night but had a really good experience ! I've got a dubble room and was with my girlfriend. It was a big one, with a really nice bathroom and a lot of space for a couple. Clean and peaceful, the only "negative" point is that sometimes you can hear your neighbours talking through the wall.
The spa was great - but unfortunately not included in the price - just enough to relax during the daytime. Nice staff and amazing breakfast !

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mathieu V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelDeMedici, Guest Relations Manager at Golden Tulip De' Medici Hotel, responded to this review, February 12, 2013
Dear Sir,

Thank you for your lovely review on our hotel, we are happy to read that you had a nice and enjoyable stay with us. We hope to welcome you again soon to our hotel upon your next visit to Bruges.

Best regards,
Golden Tulip Hotel de' Medici
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham UK
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 10, 2013

Positives:
Good location, about 5-10 minutes walk from the centre.
Well appointed rooms.

Negatives:
When paying for a 4* hotel I don't expect to have to pay for wi-fi access on top.
The spa cost about Eur15 a day - but as a visitor to a tourist town I don't want to pay that much and feel that I need to spend the day in it to get my money's worth, I want to be able to drop in for an hour each evening.

In all these little things felt a little cheap for a 4* hotel.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TellinStories
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelDeMedici, Guest Relations Manager at Golden Tulip De' Medici Hotel, responded to this review, February 12, 2013
Dear Madam, Sir,

We want to thank you for taking the time to write this review as it allows us to improve our services, we take all comments to heart and we hope that you will choose our hotel again for your next visit to Bruges so we can offer you an improved stay.

Best regards,
Golden Tulip Hoteld de' Medici
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed February 9, 2013

Stayed here for new years eve, got the triple room so our son had a bed and we were delighted with the size of the room. Hotel staff were really friendly, bar was good and it was well located. For the cost, this was a great hotel in Bruges and would certainly stay again.

Stayed December 2012, traveled with family
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelDeMedici, Guest Relations Manager at Golden Tulip De' Medici Hotel, responded to this review, February 12, 2013
Dear Sir,

Thank you for your lovely review on our hotel, we are happy to read you had a nice stay with us and we hope you will choose our hotel again for your next visit to Bruges.

Best regards,
Golden Tulip Hotel de' Medici
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tulip De' Medici Hotel

Property: Golden Tulip De' Medici Hotel
Address: Potterierei 15, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Bruges
#23 Luxury Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Tulip De' Medici Hotel 4*
Number of rooms: 101
Official Description (provided by the hotel):
Hotel De' Medici is located on one of the most romantic canals of Bruges, only few minutes walking distance from the main Market Square in the center. Each of our 101 rooms including 6 executive suites are ultimate in comfort, privacy and relaxation. Our hotel has 3 specially adapted rooms for wheelchair users, which are available upon request. If you wish to upgrade your room to one of our nice comfort rooms or an executive suite, this is possible subject to availability at a supplement. Our comfort rooms have all modern facilities and are all furbished with high quality furniture and amenities. Please do not hesitate to contact our staff on duty to assist you with this. Our lounge Bar 'Damme', with a beautiful view of the Japanese garden is the perfect place to enjoy a drink or a light snack. Daily open from 16:30 until 23:00. Our 8 multi-functional meeting rooms provide all possibilities for a meeting, conference, an incentive and banquets. Free use of WIFI for all our in-house guests and this in our guestrooms, public areas, bar and meeting rooms. At our Health Center with sauna, Jacuzzi and steam bath (at a suppl.) you can experience a total relaxation. Our fitness room is at free disposal of our hotel guests. The hotel is easily accessible by public transport or by car and has a private owned underground garage for approximately 35 cars, at a supplement. Bruges is a renowned city for its superb center, its museums, its restaurants and its pleasant shopping streets. It is also called "Venice of the North" because it has numerous canals which cross the city. In the middle of this romantic city the Golden Tulip Hotel De'Medici is located. We are looking forward to welcoming you in our hotel. ... more   less 
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Also Known As:
Golden Tulip De Medici Hotel
Golden Tulip Bruges
Bruges Golden Tulip

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