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Crowne Plaza Brugge
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Reviews (1,639)
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849
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15
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All reviewsgreat locationoverlooking the squareupgraded to a suiteholy bloodtwo double bedsunderground parkingcentral locationsmall gympool and saunamodern hotelfamily roomexcellent hotelroom was largebeautiful cityper dayold citybell tower
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737 - 742 of 1,639 reviews
Reviewed April 8, 2013

We made a last minute trip to Brugge and stayed here as a family. The location was great for walking around the inner city area. Made it easy to make pit stops back to the room to drop off those chocolates. Kids also enjoyed the pool at end of day as it was open until 11pm. Breakfast was fine however the room we had was a bit noisy. Will request a room further away from the elevator next time.

Room Tip: Find rooms further away from elevator as can be noisy.
  • Stayed: April 2013, traveled with family
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Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Lovely hotel located in a perfect area for tourist attractions, Located close to the main square and the belfry yet quiet enough not to be disturbed, a lovely eating area outside as well to be enjoyed in the summer.

  • Stayed: June 2012, traveled as a couple
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Thank button77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

Stayed with our teenage son in a sort of junior room that the Crowne Plaza website had listed as "medieval room." The excellent location, room size and ample breakfast buffet are what push my rating from three points to four -- everything else was average at best.

Room: Cool looking and quite big, but let down by the decor
Decor/Furnishings: lower class and faded -- lots of formica-type laminate and generally boring
Amenities: trouser press, iron & board, coffee kettle, smallish TV, moderate minibar, older but clean robes
Noise: even though on the 4th floor, could hear a fair amount of late night street noise at night
King bed: good, medium firm mattress.
Sofa bed: hard, but workable
Bathroom: big, but not luxe
Towels: very thin, clean but unsatisfactory
Shower: meh
Location: fantastic
Breakfast: worth the included price, as it ran from 6:30-10:30 am, with eggs (scrambled and pre-made omelette), bacon, sausage, tomato, mushroom, hash browns, multiple cereals, pastries/croissants, cold cuts, cheese, fresh fruit.
Staff: all excellent (front desk, housekeeping and cafe)
Gym: small indoor pool looked OK, but tiny 3 piece gym has seen better days

  • Stayed: April 2013, traveled with family
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Thank appletony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2013

Very nice location downtown in middle city
Very easy walking to everywhere
Staff friendly and helpful
But
No snacks a available late in bar or restaurant??
Good parking in basement as no outside parking available

  • Stayed: October 2012, traveled with friends
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Thank Dkkeeling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruggeCPB, General Manager at Crowne Plaza Brugge, responded to this reviewResponded April 8, 2013

Thank you very much for your reaction. It is thanks to your positive comments that I will be able to improve ou quality and service. We take our order for our restaurant till 21.30 hour. So I please let me know at what time wanted to order a snack.

Best regards

Lucas Bakx
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

For a family break this was perfect :)

Good Points
- Great location, so close to everything
- Very helpful staff
- Good sized room

Not so Good Points
- Rooms are not overly quite, more internal noise than external
- Very strange air-con. Heating / Cooling controls seem to do nothing?
- Beds have seen better days.

Would recommend this place as an ideal base to explore Brugge.

Room Tip: 301 was good for us
  • Stayed: March 2013, traveled with family
    • Value
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Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruggeCPB, General Manager at Crowne Plaza Brugge, responded to this reviewResponded April 8, 2013

Thank you very much for your comment. It is good to read your positive comment and your points to improve. If you have some more details about the noise and the problems about the airco. This will helps me to have a closer look at these problems and to find solutions to improve the quality of our hotel.

Best regards

Lucas Bakx
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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