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“Pleasant stay, great value”
Review of Hotel Acacia

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Hotel Acacia
Ranked #26 of 97 Hotels in Bruges
Certificate of Excellence
Ontario
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Pleasant stay, great value”
Reviewed July 9, 2012

For a best western, this hotel was a surprise. The rooms had a bit of a boutique hotel feel. I found it to be be well located (just a short walk from the main square), friendly staff, nice clean rooms (albeit a tad small, but we were really just sleeping there so it wasn't a big deal - might be problematic for people with kids). Rates were very reasonable and breakfast was a nice treat (good selection of fresh bread, fruits, cereal, etc. - much more than the continental breakfast we were expecting). Would definitely recommend to someone looking for a clean, comfortable, quiet, reasonably priced and centrally located hotel. Only complaint would be that the parking garage was very tight. Our friends have a mid-sized vehicle (which is, admittedly, large by Euro standards), and it was quite challenging to park in the box type parking spots. Despite a lot of effort, the car still ended up with a few nasty scratches. Fortunately you really don't need a car in this town, so we only had to park it once.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CDNgirlOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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624 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Plymouth, United Kingdom
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 26, 2012

Clean,pleasant hotel,very central for sightseeing.Staff pleasant,polite and helpful,breakfast very good. No real bar which is a shame and no outside space for sitting. Coco the parrot is good for chatting to!!!

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2012

We arrived at the hotel on a rainy weeknight to a lovely foyer, and a helpful staff. We reserved a double room, and were given a much larger King room, overlooking a beautiful garden courtyard. The majesty of Brugges continued into our hotel room. The breakfast was not fantastic, but not bad enough to warrant a lower rating. We loved this hotel and heartily recommend it for location, comfort and size.

Room Tip: Ask for a courtyard room-- large, spacious and quiet.
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 19, 2012

Our room was very different with a long hall way to the bathroom. It was spacious, modern, very clean and comfortable. We had a cute little deck off both the room and the bath which was very enjoyable at 5;00 in the afternoon for resting and having a glass of wine. The breakfast was wonderful. The only drawback was the location of the parking garage. It was not attached to the hotel and made it difficult to access.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suze303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buckinghamshire
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 5, 2012

The hotel is as everyone else has said is in an ideal location for expoloring the city and for us senior citizens that is a big plus.Having stayed at this hotel now four times in three years we have seen little change in the staff which is good as the staff are excellent, the hotel on the other hand is looking rather tired, decorations in the common parts are damaged and are making the hotel look a bit shabby. In the room we stayed in on the first floor one we have had before the wash basin took ages to empty which was a bit of a pain as the basin is like a big mixing bowl and not very practical looks nice but thats all.
We also noticed outside the main entrance door litter had been accumulating and nothing was done to remove it and for a hotel that is mid price range the outside looks a bit less inviting than some others and does need to have a face lift.
I am not sure if Best Western have a policy of random visits by mystery tourist who are from Best Western but it would certainly help this hotel to have an inspection and a bit of an investment to warrant the cost.
One other thing you may want to know is there is a computer for use by guest in the coofee room but beware it is not a qwerty key board and takes a bit of working out.
I have just read a review by someone who said they had to pay 15 euros extra on top of the room for breakfast and all I can say is you must booked it without breakfast as we have never had to pay extra for breakfast, the answer is to be sure when making your booking you check it Bed & Breakfast.
Having made my thoughts known we will still use this hotel due to its superb location and hopefully when we return again some of the comments I have made may have been taken on board and actioned.
I hope I have not put anybody off of using this hotel as the staff are fantastic and the food is excellent at breakfast.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barry_b_young
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 29, 2012

We loved our stay at this hotel! It was quiet, easy to get to and just steps from the main square! We were in a groundfloor room in the back and it was totally quiet so sleeping was wonderful! The room was large and we would stay there again! We knew that hotel breakfasts are expensive so always went to the corner so plan on that. Coffee/tea were always available in a coffee room. Parking was available but we had trained it up from
Brussells. VERY easy to do and preferable to messing with a car at that point in the vaca! Took a local van trip to see the surrounding area and loved the canal boat rides. Hotel staff were very personable and helpful; on the corner and on way to the square there were many good restaurants, much cheaper than those on the square and one place had the best Belgium waffles with reall cream and wonderful strawberries, sigh......would like to return to Brugges (Breg-ger as the locals pronounce it!) for a long stay and really soak in this wonderful small city...LOVED it!

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AWesternSouthener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 17, 2012

We stayed at the hotel last week. Although we loved Bruges the hotel was nothing to write home about (pardon the pun). It is part of the Best Western chain and this is quite obvious from the room decor. We paid extra for a superior room but I wouldn't pay the extra again as (per the review before) all the rooms seem of good size. There were rooms with balconies but we weren't given one. There was as also no English TV channel which was a bit of pain.

The reception staff and parrot made a good effort. The pool is very small so don't expect anything else if you are planning to use it. There is a coffee/tea machine on the ground floor which was great and made up for not having these as room facilities.

The hotel is in a very good location, but Bruges is very flat and very easy to walk around in so I would go for a Belgian hotel or B&B next time to add a bit of character to the visit.

Room Tip: quiet rooms
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Acacia

Property: Hotel Acacia
Address: Korte Zilverstraat 5, Bruges 8000, Belgium (Formerly BEST WESTERN Hotel Acacia)
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#16 Luxury Hotel in Bruges
#43 Family Hotel in Bruges
#45 Romantic Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Acacia 4*
Number of rooms: 38
Official Description (provided by the hotel):
TOP LOCATION IN BRUGES, 100m to Market Square! Situated in between the two main shopping streets & within walking distance of all major attractions and offering hospitality at its best. 38 ROOMS all with modern comfort including FREE Wi-Fi, tea & coffee facilities, city map & reduction card. PUBLIC AREAS TO ENSURE A RELAXING STAY outdoor patio, cosy bar with fire place, piano lounge, public computer, private parking & luggage room. ... more   less 
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Also Known As:
Best Western Premier Acacia Hotel Bruges
Best Western Hotel Bruges
Best Western Bruges
Bruges Best Western

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