A lot has been nice in the restaurant, wine and some of the dishes. But finding a hair in my food and then having the need to convince the waitress that it's a hair and nothing else is a bit awkward. After a bit of back and forth she said I will replace it - but it came across as unwillingly. The new plate had a smaller portion on it - interesting! In essence, what was missed is a simple "sorry" - that would have made the difference.
Ambience of restaurant depends on your own taste ... for me a bit too minimalistic though.
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