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“Perfect location”

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Novotel Brugge Centrum
Ranked #31 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 16, 2014

This hotel is located in walking distance to the center of town. You have find everything from great chocolate to food in ten minutes. The rooms are strange but nice. The bathroom is right off the opening door, in a separate room but the sink you have to walk to the room. The lobby was very nice, good bar and nice breakfast.

Room Tip: Any inside room would be good.
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  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Cmp1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded August 8, 2014

Dear guest,

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us.

May we offer our sincere thanks for your kind comments about your stay at Novotel Brugge Centrum. We are very proud that our efforts are appreciated by our guests.

It was a pleasure to serve you and we hope to welcome you again very soon.

Best regards,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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784 - 790 of 2,781 reviews

Reviewed July 15, 2014 via mobile

Stayed here as I did last year between 20th - 25th June and excellent as always. Will probably come back each year now. Driving to the hotel is easy, just off the Ring and parking is cheap and secure and parking area is spotless. Spaces are extremely small though (width). Back to the hotel, firstly it is the excellent, kind staff that makes this hotel brilliant, not just the front desk staff but equally the bar staff and restaurant staff. They are always there with a smile willing to help no matter what! The rooms are spotless, fresh and roomy. Don't listen to the silly comments regarding the air con. We went during very warm temperatures and the room was ice cold. Only slight thing was carpet had slight staining and a small scratch on wall but that is too much attention to detail and will not put me off. We had food in the restaurant most nights, again don't listen to the ridiculous feedback about the food being microwaved, this is far from it!! Food was delicious and compliments to the chef. On this note, I would suggest you avoid the Pzza Hut in Simon Stevinplein, they were extremely rude to us so we left and would never go back so avoid! You are much better off here at the hotel restaurant where prices are pretty much the same but better quality and a billion times better service. We also tried the pool this year, was very clean and the outdoor seating areas are tranquil and again not a single bit of dirt. All in all, another fantastic stay in this wonderful hotel, again the staff are an absolute credit to Novotel and they truly make this hotel great! Thank you again
Simon

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Simon2710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded August 8, 2014

Dear Simon,

We would like to start by thanking you for your loyalty towards our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are very happy to read that you had an excellent stay again. It is always encouraging to learn that guests are satisfied with our service even after more than one visit. Our team has been informed with your kind comments.

May we end by saying that it was a pleasure to serve you and we are looking forward to your next stay in Novotel Brugge Centrum.

Sincerely yours,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2014

Me and my husband were on a 2 week trip in Europe and Novotel Brugge Centrum is definitely one of our best stay. We arrived Brugge by train and the hotel is about 10 mins walk from the train station. A word of advice, the train from Brussels to Brugge did not have a designated luggage storage area and with 2 big luggages, we had to struggle to lift and store it overhead our seats. So if you are travelling to Brugge by train, small luggages or backpacks are certainly more convenient.

When we arrived at the hotel, our room was ready for check-in. Our room was very spacious. There was a open closet area just beside the entrance. The shower area and the toilet are separately located which is a good idea in case someone is showering and the other person needs to use the toilet urgently. There was a second door just after the toilet which you can close at night to block out noises coming from the hallway. Bed was big and comfortable. There was a couch beside it which comfortably sits 2 persons. Staff at the reception was super helpful. Breakfast selection was very decent and if you are into strong coffee, do note that one of the coffee machines dispenses rather dilute coffee while the other much stronger and aromatic coffee.

We will definitely stay at Novotel for our next visit.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank CatJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded August 8, 2014

Dear guest,

We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service. Our team has been informed with your kind comments.

May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Brugge Centrum.

Sincerely yours,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank TricolorRiodeJaneiro
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded August 8, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 9, 2014

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank James C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded August 8, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 8, 2014

This hotel is right in the center of historic Brugge. Very clean rooms and the breakfast was sufficient. The staff at the front desk are incredible, more than helpful! I would highly recommend this hotel to any traveler to Brugge. There is a darling garden and pool area which I found the day we left. Cute little secret! You can walk everywhere from the hotel.

  • Stayed: June 2014, traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank CatBL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded July 31, 2014

Dear guest,

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us.

May we offer our sincere thanks for your kind comments about your stay at Novotel Brugge Centrum. We are very proud about your remarks on our staff and we have informed our team with this.

It was a pleasure to serve you and we hope to welcome you again very soon.

Best regards,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

I stayed in the Novotel Brugge Centrum for 3 nights while visiting Brugge. I was very pleased with my choice. The hotel is centrally located for visiting the city. It is a lovely hotel, clean, spacious and modern. We were very impressed with the outdoor pool and seating area, and childrens playground. The accommodation staff were very efficient. I would definitely stay here again.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Caitriona C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded July 31, 2014

Dear guest,

We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service and above all that they would stay with us again. Our team has been informed with your kind comments.

May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Brugge Centrum.

Sincerely yours,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Brugge Centrum

Address: Katelijnestraat 65B, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
#4 Green Hotel in Bruges
#11 Business Hotel in Bruges
#13 Family Hotel in Bruges
#35 Romantic Hotel in Bruges
Price Range: $92 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Brugge Centrum 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Novotel Brugge Centrum is a 3 star hotel in the historic centre of Bruges, a unique European city known as the Venice of the North. It features 126 comfortable and functional rooms, a bar and restaurant, plus 8 rooms for meetings and conferences and1 large multifunctional room. The hotel is equally suited to business trips and holidays in Bruges with your partner or family, boasting a garden, terrace and outdoor heated pool in summer. Public pay parking available under the hotel. ... more   less 
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Also Known As:
Novotel Brugge Centrum Hotel Bruges
Novotel Hotel Bruges
Novotel Hotel Brugge Centrum
Novotel Bruges
Bruges Novotel

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