We arrived at the hotel at 10:30 a.m. The receptionist was really kind and welcoming and provided us with some convenient information, however, she had to tell us that our room was not yet ready. We asked for a room in one of the highest floors and we were offered a room at the second floor and we got an upgrade, so we were happy. She kindly offered to accept our bags for the luggage room and we went into town.
The location of the hotel is very good as you can reach it very easily both by car and by train/bus and still you are in the old city centre. At the end of the afternoon we returned to the hotel and got a room at the ground floor. We told the receptionist that we were promised a room at the second floor and an upgrade and she immediately changed the room for one in the second floor. The room was nice and provided with everything you need. However, we found some empty candy wrappings in the room. We were surprised but took no further notice and relaxed for some time. Then my husband decided to go to the bathroom to find that that had been used. We decided to return to the reception. The receptionist was clearly embarrassed by what we told and immediately moved us to another room. We got two vouchers for a drink in the bar.
After this incident we found our stay very comfortable. The hotel has a nice atmosphere and personnel is all very kind. Breakfast was really good and though very busy at the time we were there everything was always there.
We liked the bar as well, the bar tender was really kind and gave us some advice regarding the beer. The fitness room is very well kept, which is not always the case in a hotel.
- Official Description (provided by the hotel):
- Tucked in the historic center of Bruges, NH Brugge uniquely boasts all the modern conveniences of a contemporary facility within the antiquated charm of a 17th century monastery. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, NHHotels, Expedia, Orbitz, Hotels.com, Priceline, Travelocity, HotelQuickly, Evoline ltd, TripOnline SA, getaroom.com and Cancelon so you can book your NH Brugge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Nh Hotels Bruges
- Nh Brugge Bruges