Nice hotel spolied by poor management attitude. This is a very pretty old town house, centrally located and convenient. But - as an old house it has been converted and some rooms suffer from the conversion.
Rooms are not well sound proofed and any noise from neighboring rooms is very clearly heard. In our case it was neighbors having very loud sex for a long time. The night porter didn't know the hotel layout and did not know which room the noise came from - in fact there were only two on the floor! The management attitude was one of - what can you do?
A couple of other things to look for - the lift is tiny - two persons and no luggage. Totally unuseable for anyone disabled - the porter had to carry the bags up by hand as one didn't fit!
The stairs are angled with restricted headroom on the upper floors and the top floor fire exit lead to a corridor only 4' high. Not a good place to get out of in an emergency.
One thing to watch out for - the hotel likes to recomend a local restaurant - 'Marie de Borgonde' - avoid this. It is very very expensive and the food poor. There are better restaurants in town. There are loads on boutique hotels springing up in Bruges, it seems every other house is becoming a hotel - you are spoiled for choice - so don't chose this one, you can do better for less or similar money.
- Official Description (provided by the hotel):
- The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more less
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- Also Known As:
- Pand Hotel Small Luxury