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“Just Delightful”

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Pand Hotel Small Luxury Hotel
Ranked #9 of 97 Hotels in Bruges
Certificate of Excellence
Canberra, Australia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Just Delightful”
Reviewed September 17, 2013

The Pand Hotel is very conveniently located near the centre of the city within easy walking distance to all of the major attractions. The hotel is located in a quiet location and is quite a delightful hotel. The reception staff are very helpful and friendly and offered many great suggestions for places to eat as the hotel does not have a restaurant. Our room was located on the second floor which is accessed by an elevator. The room we were offered is very small, and the bathroom is one of the smallest that we have ever seen in any hotel. Not the best for the larger guests! Breakfast was fantastic and cooked before your eyes.

All in all a delightful hotel with small rooms.

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank RonM894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,237 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (248)
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Luxembourg
Level Contributor
5 reviews
4 hotel reviews
Reviewed September 17, 2013

We stayed in the Pand Hotel for our wedding anniversary and our first trip to Bruges. The location of the hotel could not be better, the staff are utterly helpful and charming and the design of the hotel is cosy, a little bit quirky and totally inviting. We had to queue for a few minutes to check in, but this wasn't a huge issue for us as we were waiting only 5 minutes or so. Once we got to the top of the queue, the gentleman at the front desk who checked us in could not have been more helpful and polite (despite a rude American trying to cut in on our conversation REPEATEDLY). We had booked a Ralh Lauren suite and our room was really pretty, with an amazing bathroom and really nice toiletries (Hermes). As it was our anniversary, the hotel offered us a glass of champagne, which was a really sweet touch. The staff were really helpful when it came to restaurant recommendations and the turn down service complete with a little chocolate and a weather forecast for the following day is an adorable touch. We fell in love with the city and with the hotel and we will certainly be back for the Christmas markets. If you are planning a trip to Bruges, you will find it hard to do better than this hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowral, New South Wales, Australia
1 review
Reviewed September 16, 2013

From the moment we checked in we fell in love with the Pand Hotel. The service couldn't have been better. We felt totally cared for whether it was finding a vegetarian restaurant, hiring bikes, how we wanted our coffee made and the spoiling my daugher got for her birthday...amazing. The room was so welcoming and comfortable, great free wi fi, location is central to everything, and being an interior stylist, the decor was beyond pleasing. We will rave to our friends and be back to stay.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Suzie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2013

Pand hotel has a lovely location on a quiet street.
When arriving you are greeted by a smiling friendly staff waiting to please.
The accommodations are beautifully appointed with very nice amenities.
The property has a well-balanced combination of antiques and comfortable furniture appointments.
The in-house breakfast is of exceptional quality and beautifully served In a lovely breakfast conservatory.
Location, charm, grace and comfort make this the perfect place to stay In Bruges.
We look forward to our return.

Room Tip: The hotel staff makes very nice restaurant recommendations that are very reliable and delicious.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 92robertp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire, United Kingdom
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed September 13, 2013

I booked the Pand Hotel as it was so highly rated on Tripadvisor. It was our first trip to Bruges and the Pand is ideally located for all the major attractions. The staff were really friendly, helpful and accommodating and nothing seemed too much trouble for them. We booked a junior suite and it was a good sized room. Other guests had booked a standard room and had complained about the size so it seems worth booking the suite if you can. But the really outstanding thing about the Pand is the breakfast which is served by a charming man and his equally charming wife who cook omelettes etc. to order on the Aga. I would highly recommend the Pand to anyone visting Bruges.

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank monicadrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 12, 2013

Fantastic boutique hotel. The personal touches were truly excellent and unique - from the turn down service to the little extras when you order a coffee/tea. The breakfast was great, a real experience - champagne and eggs on the aga were the perfect way to start a day of sightseeing. The location couldn't be better, metres away from the canal where the boat tour leaves, and a few minute walk to the main market square. The hotel also has a daily free walking tour of Bruges, a great way to get your bearings. Overall, we couldn't fault the hotel or the Ralph Lauren Suite we stayed in, which was romantic and beautiful. We would definitely recommend this hotel and we would love to stay again.

Room Tip: We stayed in room 2 - beautiful floral Ralph Lauren Suite with his and hers sinks and a jacuzzi bath...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SophVG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 11, 2013

The Pand has welcoming, helpful staff (eating out recommends etc.), charming space (both public and the room), excellent service (reception, bar, breakfast), very good breakfast. Location is optimal. We will come again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Superviko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pandhotel, General Manager at Pand Hotel Small Luxury Hotel, responded to this review, September 12, 2013
Dear Guest,

Thank you so much for choosing us for your stay in Bruges, and for posting this great review. We are all glad that you enjoyed the total experience in our hotel, from the quaint location to the Champagne breakfast, the luxury of your room, and the recommendations from our staff.

We all look forward to welcoming you back soon !
Kind regards
Katelijne Haelters and the entire team of The Pand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pand Hotel Small Luxury Hotel

Property: Pand Hotel Small Luxury Hotel
Address: Pandreitje 16 | Flanders, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#6 Romantic Hotel in Bruges
#6 Luxury Hotel in Bruges
#16 Business Hotel in Bruges
#19 Family Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pand Hotel Small Luxury Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more   less 
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Also Known As:
Pand Hotel Small Luxury
Pandhotel

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