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“Very charming SLH hotel”

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Pand Hotel Small Luxury Hotel
Ranked #9 of 97 Hotels in Bruges
Certificate of Excellence
Reno, Nevada
Level Contributor
365 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Very charming SLH hotel”
Reviewed April 7, 2013

We enjoyed our stay at the Pand Hotel. Started with a warm welcome, a glass of wine at the bar, and visiting other guests in the living room - much like a B&B. Room was #3 up a narrow flight of stair, and they carried the luggage! We were in the Master Suite which had space for four to sleep, although we were only two. The room is long and narrow and tight to get from bedroom past king bed to bathroom, which is up three steps. No dresser and not much space to unpack so we laid our clothes on the two extra beds.
Jacuzzi in the middle of the bathroom invites you to take a warm bath. Breakfast was very good, relaxing, and slow pased. They also have a courtyard for breakfast or tea, but it was too cold to sit outside.
Hotel is in very good location, half a block from canal, close to city center, with plenty of restaurants and chocolate shops near by. You can go for the canal ride from right at the end of the street. You can hear the church bells and see the very top of the church tower from our room.
We had been Bruges before but only for the day. We were glad we spent a few nights this time. Just wished it had been a little warmer weather. Our complements to the friendly staff for making our stay enjoyable.

Room Tip: Book through SLH (Small Luxury Hotels) web sight and get a free room upgrade.
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  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank RobReno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,237 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (248)
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English first
Rhu, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 4, 2013

My husband and I have just returned from a 3 night stay at The Pand and it was excellent throughout. We had a Ralph Lauren Junior Suite which is well worth the extra money; I was really impressed with the staff and in particular with how helpful they were in dealing with a couple of requests. For example, I am almost 7 months pregnant and had read in previous reviews that bathrooms and bedrooms were quite small and a struggle so I emailed in advance explaining and requesting a larger room if possible - our room was enormous and very comfortable. All makes a big difference.

The hotel is in a great location and was a pleasure to come back to after a day exploring. We made plenty of use of the lounge and bar areas and had the breakfast on one morning - again very good and I would thoroughly recommend this hotel to anyone wanting something a bit special.

  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2013 via mobile

If you're seeking to experience the feel of old world Europe in a charming and elegant atmosphere, the Pand is for you. It is a true European boutique hotel, with small uniquely distinctive rooms and the feel of a centuries old building. The service was excellent...the staff was willing to help and advise whenever needed, but were barely noticeable otherwise. The room was cozy, as most true European hotel rooms are. Beware: if you're the type who likes big, modern hotel rooms, the Pand is not for you. Otherwise seek out this gem of a luxury hotel and enjoy!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dtitche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 4, 2013

A great hotel in the middle of Bruges. We had no preconceived ideas, but the service was excellent and the team could not have been more welcoming and helpful. Thoroughly recommended. My only quibble? Why no kettle in the room?

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Wattyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 31, 2013

Very cute little hotel in the heart of Bruges. The rooms are well furnished with very nice things. The champagne breakfast is very pleasant and worth the little bit extra. A very nice place for a romantic weekend.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank Loadsamike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 21, 2013

We stayed in the Pand hotel for my 30th birthday weekend in March 2013. We were on a budget but absolutely loved the look of the hotel so we decided we would go for one of the ‘Small Charming Rooms’ just so that we could experience the hotel. I warned my husband that I'd booked one of the smallest rooms but in one of the most beautiful hotels so we were ready and expecting a tiny room.

When we arrived we were taken to room 304 and both my husband and were pleasantly surprised by how big it was. The bed was huge, there was lots of space to move around, there was a lovely bathroom and a really sweet view over the roof tops. The style of the room was definitely charming and we were really pleased with the hotel and our beautiful room. I noticed that someone else has given an awful review about room 304 but in my opinion The Pand are very honest on their website about the room sizes and have even named the room a ‘Small Charming Room’ so you can’t expect a junior suite when you book a room labelled ‘small’.

One of the best things about this hotel was breakfast, it was an additional 17 Euros each but it was most definitely worth it. Breakfast at the Pand is not just about eating, it is a whole experience in itself. The breakfast room is stunning with white table cloths, freshly cut roses on the table, silverware and all set in a beautiful family style kitchen complete with AGA. Breakfast comes with as much coffee, tea, juice, champagne as you want, fresh pastries, baguettes, bread, cereal, fruit all served by a lovely, friendly waiter and then after thinking that is it you are offered freshly cooked eggs any way that you like. The eggs were amazing and a beautiful bright colour, this truly was a perfect way to start the day and made turning 30 that little bit more bearable.

If I was forced to say something negative about the hotel the only thing I could think of is that when we went to the bar for a nightcap one evening at about 11pm, the bar was unmanned and after sitting around for 15 or so minutes we decided to head back to the room. I’m sure if we had gone to reception this would have been rectified so no big issue but it would have been nice to have a night cap that evening.

Over all we were pleased with The Pand, the location was amazing, the staff were so friendly and the hotel itself is truly stunning. We would definitely return.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank ABandJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed March 20, 2013

As many other reviewers have said, The Pand is a charming hotel right in the centre of Bruges (taxi from station €7.50). It's a typical 'boutique' sort of place which generally means small, friendly with great attention to detail and in this respect it doesn't disappoint.

Easy, friendly check-in - attentive, young staff and very welcoming - our room (104) was 'tastefully' decorated in Burberry check which was perhaps a little Chavvy and reminiscent of Chatham High Street maybe a couple of years back. The bathroom is best described as compact and bijou and a bit of a tight squeeze and don't attempt to use the toilet while your partner is having a shower as you'll get soaked, nice having the jacuzzi bath mind but the shower is poorly designed coming out of the side wall rather than the end wall but you get used to it.

Very nice breakfast (on 'special' offer of 17 euros) which is probably about right as Bruges is an expensive city, very nice waiter who's attentive, polite and not obtrusive - just as they should be, sorry but didn't catch his name.

Only faults - well, not many - the rooms/bathrooms are small, but perhaps as you would expect for a 'boutique' hotel and the sauna can be used but at a price - I swear the concierge said 40 euros but I may have been wrong, if that's correct, that's extortionate but apologies if it's incorrect.

Anyway I would highly recommend The Pand, the lounge and bar areas are really classy and cosy - nice open fire and full of interesting bits and pieces, staff are great and the location really can't be beaten, I don't think you'll be disappointed if you stay here.

Room Tip: There is a room right next to the kitchen - can't imagine it would be much fun in that one.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pressure_Drop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pand Hotel Small Luxury Hotel

Property: Pand Hotel Small Luxury Hotel
Address: Pandreitje 16 | Flanders, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#6 Luxury Hotel in Bruges
#6 Romantic Hotel in Bruges
#16 Business Hotel in Bruges
#19 Family Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pand Hotel Small Luxury Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more   less 
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Also Known As:
Pand Hotel Small Luxury
Pandhotel

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