Having booked a room at the Kempinski, the only 5 star in Bruges, we were absolutely not overwhelmed with their quality and service, we checked out after 1 night and looked for the Heritage Hotel, according to the reviews, one of the best hotels in Bruges. I was really surprised, once we found it, by the general atmosphere of the hotel and of course by welcoming smile of Babette at reception. She went out of her way to help us and give us an answer to all our difficult and annoying questions.
Coming all the way from Vietnam, I was also thoroughly impressed with the renovations of the property. Aside from a beautiful bar and lounge, the hotel has just opened a new, fine dining restaurant, Le Mystique, and we were among the first to try the delicious food prepared by the chef. We were upgraded to a suite, which was so elegant, and the Hermes toiletries were heavenly. I look forward to returning again and enjoying my time in Bruges and experiencing the hotel's excellent service and amenities.
A real gem. Definitely worthed 4 stars or even 5 !More
- Free Wifi